Xerox DocuPrint C525 A User Manual page 51

Symptom
Paper cannot be fed.
Paper jam.
Multiple sheets of paper are
fed.
Paper is fed at an angle.
Paper is wrinkled.
Complex or large text is not
printed normally.
Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, or
envelopes, fan them well first to allow air to enter between each sheet before loading.
Refer to
• "3.2 Loading Paper" (P. 31)
Is the paper damp? Replace with paper from a new ream.
Refer to
• "3.2 Loading Paper" (P. 31)
Is the correct type of paper used? Load the correct type of paper.
Refer to
• "Usable Paper" (P. 27)
Is the paper tray set correctly? Push the paper tray completely into the printer.
Is the printer placed on a flat location? Place the printer on a stable flat surface.
Are the paper guides set in the correct positions? Set the paper guides to the correct
positions.
Refer to
• "3.2 Loading Paper" (P. 31)
Papers are fed more than 1 sheet at a time. Multiple feeding of paper may occur before
the sheets of paper loaded in the tray are used up. Fan the paper to be loaded and load
again. Replenish paper only when all the sheets of the loaded paper are used up.
The computer being used takes a long time to process the material, so a timeout occurs
when the data is being transmitted. You can avoid this problem by doing the following.
• Increase the time out vale on the printer's control panel.
Press the <Menu> button, after the menu is displayed, increase the timeout value by
accessing [Admin Menu] > [System Settings] > [Time-out]. For example, increase the
time from 30 seconds (default) to 60 seconds.
Do the following if he printer and computer are connected through a network.
• Increase the timeout value used in the printing protocol by accessing [Properties] >
[Protocol Settings] on the CentreWare Internet Services. For example, if you are
using Port9100, set the [Time-out] for [Port9100] to 60 seconds.
Refer to
• "4.2 Description of Menu Items" (P. 37)
• Online Help for the CentreWare Internet Services
Reason/Action
5.3 Problems With the Printer
51