Copying Difficulties; Scanning Difficulties - Brother MFC-J220 User Manual

Copying Difficulties

Difficulty
Cannot make a copy.
Poor copy results when using the
ADF. (MFC-J410 and MFC-J415W
only)
Vertical black lines or streaks
appear in copies. (MFC-J410 and
MFC-J415W only)
Fit to Page does not work correctly. Make sure your source document is not skewed.

Scanning Difficulties

Difficulty
TWAIN or WIA errors appear when
starting to scan. (Windows
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Poor scanning results when using
the ADF. (MFC-J410 and
MFC-J415W only)
OCR does not work. (MFC-J410
and MFC-J415W only)
Suggestions
Make sure that the COPY
Try using the scanner glass. (See Using the scanner glass on page 20.)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 58.)
Reposition the document and try again.
Suggestions
(Not available in Hong Kong and Taiwan)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
®
)
your scanning application. For example, in PaperPort™11SE with OCR
(MFC-J410 and MFC-J415W only), click File, Scan or Get Photo and click
Select to choose the Brother TWAIN or WIA driver.
(Hong Kong and Taiwan users only)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
Presto! PageManager with OCR, click File, Select Source and choose the
Brother TWAIN/WIA driver. (MFC-J410 and MFC-J415W only)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source, TWAIN and choose the Brother
TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User's Guide.
Try using the scanner glass. (See Using the scanner glass on page 20.)
Try increasing the scanner resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use.
See Accessing Brother Support (Macintosh) on page 3 for further instructions.
Troubleshooting
key is illuminated.
B
75