Copying Difficulties - Brother DCP-395CN User Manual

Printing (continued)
Difficulty
The machine prints dense lines on
the page.
The printouts are wrinkled.
Cannot perform 'Page Layout'
printing.
Print speed is too slow.
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True2Life is not working properly.
Photo paper does not feed
properly.
Machine feeds multiple pages.
There is a paper jam.
Printed pages are not stacked
neatly.
Machine does not print from
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Adobe Illustrator .

Copying Difficulties

Difficulty
Vertical black lines or streaks
appear in copies.
Copies are blank.
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the
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Suggestions
Check Reverse Order in the Basic tab of the printer driver.
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing.
Make sure you are using Genuine Brother Innobella™ Ink.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click the Color Settings tab, and make sure you
uncheck Color Enhancement (True2Life
Turn the borderless feature off. Borderless printing is slower than normal printing.
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(See Printing for Windows
User's Guide on the CD-ROM.)
If the image data is not full color in your application (such as 256 color), True2Life
will not work. Use at least 24 bit color data with the True2Life
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers
on page 92.)
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 9.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure the paper length guide is set to the paper size. Do not extend the paper
tray when you load A5 or smaller size paper. (See Printer jam or paper jam
on page 85.)
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 9.)
Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)
Suggestions
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean scanner glass and white plastic above it. (See
Cleaning the scanner glass on page 91.)
Make sure you are loading the document properly. (See Loading documents
on page 21.)
document and try again.
Troubleshooting and Routine Maintenance
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).
or Printing and Faxing for Macintosh in the Software
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feature.
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or Printing and
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