Software Problems; Operating System Problems - HP ProLiant ML100 Series User Manual

Network controller stopped working when an expansion board was added
Action:
Be sure no loose connections (on page 43) exist.
1.
Be sure the server and operating system support the controller. Refer to the server and operating
2.
system documentation.
Be sure the new expansion board has not changed the server config
3.
of the network driver.
Uninstall the network controller d
a.
Restart the server, run BIOS Setup Utility, and be sure the server recognizes the controller and
b.
resources are available for the controller.
Restart the server, and then reinstall the network driver.
c.
Refer to the operating system documentation to be sure the co
4.
Refer to the operating system documentation to be sure that the driver parameters match the
5.
configuration of the network controller.
Problems are occurring with the net
Action: Be sure the network interconnec
Softw are problems
The best sources of information for software problem
documentation, which may also point to fault detectio
con guration. fi
Other useful resources include HP Insight Diagnostics and HP SIM. Use eit
system hardware and software

Operating system problems

Operating system locks up
Action: Scan for viruses with an updated virus scan utility.
Genera l protection fault occurs
A general protection fault, or general protection error, occur
terminates suddenly with an error, including but not limited to:
•
Miscalculating the amount of RAM needed for an allocatio
•
Transferring execution to a segment that is not executable
•
Writing to a read-only or a code segment
•
Loading a bad valu
•
Using a null pointer
river for the malfunctioning controller in the operating system.
work interconnect blades
t blades are properly seated and connected.
information and to help with problem diagnosis.
e into a segment register
uration, requiring reinstallation
rrect drivers are installed.
s are the operating system and application software
n tools that report errors and preserve the system
her utility to gather critical
s when the Microsoft operating system
n
Troubleshooting 73