HP ProLiant ML100 Series User Manual page 58

Be sure other components were not unseated accidentally during the installation of the new
7.
hardware component.
Be sure all ne
8.
installed and current. For example, if you are using a Smart Array controller, you need the latest
Smart Array Cont
Be sure all device drivers are the correct ones for the hardware. Uninstall any incorrect drivers
9.
before installing the c
Press the F10 key to run the BIOS Setup Utility after boards or other options are installed or replace
10.
to be sure all system components recognize the changes. If you do not run the utility, you may
receive a POST error message indicating a configuration error. After you check the settings in the
BIOS setup menu, press the F10 key to save and exit the utility, and then restart the server.
Be sure all switch settings are set correctly. For additional information about required switc
11.
refer to the labels located on the inside of the server access panel or the server docume
Be sure all boards are properly installed in the server.
12.
Run HP Insight Diagnostics to see if it recognizes and tests
13.
Uninstall the new hardware.
14.
Unknown p roblem
Action:
Disconnect power to the server.
1.
Following the guidelines and cautionary information
2.
its m ost basic configuration by removing every card or device that is not necessary to start th
serve r. Keep the monitor connected to view the server startup process.
Reco nnect po
3.
If the video does not work, refer to "Video problems (on page 68)."
o
CAUTION:
board. If you believe the system board requ
("HP contact
If the system fails in this minimum confi
o
have already verified that the p
getting to this point, replace the system board. If not, be sure each of those components is
working.
If the system boots and video is working, add each component back to the server one at a time,
o
restarting the server after each component is added to determine if that component i
of the problem. When adding each component back to the server, be sure to discon
to the server and follow the guidelines and cautionary information in the server documenta
Third-p art device problems y
Action:
Refer to the server and operating system documentation to be sure the server and operatin
1.
support the device.
Be sure the latest device drivers are installed.
2.
cessary software updates, such as device drivers, ROM updates, and patches, are
roller device driver.
orrect drivers.
wer, and then power the system on.
Only authorized technicians trained by HP should attempt to remove the system
information" on page 90) before proceeding.
rocessor, PPM, power supply, and memory are working before
the device.
in the server documentation, strip the server to
ires replacement, contact HP Technical Support
guration, one of the primary components has failed. If you
d
h settings,
ntation.
e
s the cause
nect power
tion.
g system
Troubleshooting 58