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Dimplex DF3215 Service Manual

32” purifire fireplace
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See also: Owner's Manual , Service & Parts Manual
IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this
fireplace. For your safety, always comply with all warnings and safety instructions contained in this
manual to prevent personal injury or property damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited
Service Manual
32" Purifire Fireplace
Model Numbers:
DF3215
REV
PCN
DATE
00
--
Aug 22/07
01
11540
Jul 28/09
02
--
Feb 15/12
7400170000R02

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  • Page 1 1367 Industrial Road Cambridge ON Canada N1R 7G8 11540 Jul 28/09 1-888-346-7539 www.dimplex.com Feb 15/12 In keeping with our policy of continuous product development, we reserve the right to make changes without notice. © 2012 Dimplex North America Limited 7400170000R02...

  • Page 2: Table Of Contents

    Table of Contents Operation ............3 Maintenance .

  • Page 3: Operation

    Operation CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at Electric Fireplace Manual Control 1-888-346-7539 for technical support. The manual controls for the fireplace are located in the upper Remote Control - Multifire right hand corner (Figure 1).
  • Page 4 control, the remote operating frequency may need to be C - Upper Light Level Indicator reset. The remote control can send another frequency code Press the g button to turn the Flame & Heat on. to the remote control receiver to eliminate interference. Repeatedly press the L or K button to increase or decrease Simultaneously press the “...
  • Page 5 temperature setting on the remote will no longer be visible. the remote control it is recommended to replace the batteries promptly, to maintain full functionality of the ! NOTE: The heat will not work in manual controls either. remote/fireplace (Figure 4). To Enable - Press J and Q at the same time.
  • Page 6 Remote Control Functions Firelight Flame/Heat On/Off Button Press the Flame/Heat button to turn the Flame/Heat Press the Flame/Heat On/Off button to turn the Flame/ Heat function ON. When the heater function is ON, the Press the ENTER button - the middle display will icon is displayed on the remote control in the upper left hand flash.
  • Page 7 the ambient light sensor OFF. has been turned ON. Press ENTER to return to the main menu. To turn the child lock function OFF, hold the down direction button for 4 – 5 seconds. Slow Start/Fading Embers Purifire™ The slow start function simulates a starting fire. The slow The Purifire™...
  • Page 8 Personal Program Schedule change to P2 and the hour display will flash. Repeat steps 5 – 10 for the P2 setting. Before programming the heater, use the personal program schedule below to determine which time and temperature Press the up direction button and the individual day settings meet your schedule.

  • Page 9: Maintenance

    Maintenance To access the upper light bulb area: Open the Bi-fold doors. WARNINg: Disconnect power before attempting any Remove upper light bracket with a screwdriver (Figure 7) maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Replace bulb. Light Bulb Replacement Reassemble in the reverse order as above. Allow at least five (5) minutes for light bulbs to cool before Purifire™ Filter (Figure 8) touching bulbs to avoid accidental burning of skin.

  • Page 10: Exploded Parts Diagram

    Exploded Parts Diagram Replacement Parts List Replacement Part: Remote Control - Pre–2008 ..3000320400RP 30” Urethane Log set ....0439070100RP - Post 2008 ..3000610100RP Flicker Motor .

  • Page 11: Wiring Diagram

    Wiring Diagram...

  • Page 12: Partially Reflective Glass Replacement

    Partially Reflective glass Slide Log Set Support Bracket back into place, the sides of the bracket line up with the grooves of the rubber Replacement extrusions (Figure 11). Tools Required: Phillips Head Screwdriver Reinstall Log Set while support bracket is loose within fireplace. The back edge of the Log Set should fit under CAUTION: If unit was operating prior to servicing allow the bottom edge of the Partially reflective glass, and the at least 10 minutes for lights, heating elements and top panel...

  • Page 13: Switchboard Replacement

    Flip the top panel over and rest it on the top of the Figure 13 fireplace. Black wire to Power Cord CAUTION: Use caution when flipping top panel over as there are components attached to the top panel which are Orange wire to wired to the internal cavity of the fireplace.

  • Page 14: Remote Control Replacement

    Slide fireplace out from mantel. Ensure that all Figure 16 Open the bi-fold doors and steel curtain. connectors have two wires with the Pull the front edge of the plastic ember bed or plastic same color grate up and forward until the rear tab releases from the ledge located at the bottom of the partially reflective glass (Figure 6).

  • Page 15: Heater Assembly/Cutout Replacement

    The Remote Control Receiver is fastened to the there are components attached to the top panel which are underside of the top panel by seven (7) Mounting Studs, wired to the internal cavity of the fireplace. one (1) in each corner, and three (3) down off center Locate the Heater Assembly in the center of the upturned as shown in Figure 16.

  • Page 16: Power Cord Replacement

    Figure 21 White wire looped from right terminal Black wire from front of motor to upper terminal of element Long white wire terminal of element to P2 from Cutout White wire from Cutout to top middle terminal of element Red wire from motor’s upper left terminal to P1...

  • Page 17: Troubleshooting Guide

    Troubleshooting guide PROBLEM CAUSE SOLUTION general Circuit breaker trips or fuse blows Short in unit wiring. Trace wiring in unit. when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
  • Page 18 PROBLEM CAUSE SOLUTION Heater Heater is not turning off (Manually) Improper operation Refer to Operation Section Defective Remote Switchboard Replace Remote Switchboard Defective Remote Control Receiver Replace Remote Control Receiver. Initialize Remote Control and Remote Control Receiver. Heater is not turning on (Manually) Improper operation Refer to Operation Section Heater has been disabled...

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