Dimplex DF3215 Owner's Manual
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Dimplex DF3215 Owner's Manual

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Owner's Manual
Model Numbers:
DF3215
DF3215NH
Serial Number
Model Number
Part Number
Valued Customer,
Thank you and congratulations for purchasing a
Dimplex electric fireplace. Over the years, valuable
memories will occur around the warmth and comfort of
your hearth. Thank you for allowing our product to be
the backdrop for those special moments.
Quality checked by:
7207030100rev11

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Summary of Contents for Dimplex DF3215

  • Page 1 Owner’s Manual Model Numbers: DF3215 DF3215NH Quality checked by: Serial Number Model Number Part Number Valued Customer, Thank you and congratulations for purchasing a Dimplex electric fireplace. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Thank you for allowing our product to be the backdrop for those special moments. 7207030100rev11...
  • Page 2 QUICK REFERENCE GUIDE 1. Before using the fireplace verify: • Are the circuit breakers for the unit on? • Are the light bulbs loose? (to check, follow the instructions for replacing the light bulbs under the maintenance section of this manual) 2. The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts. 3. The information regarding the model of your unit can be found on the rating plate located inside the unit. See Page 6 for an illustration on how to locate the rating plate. 4. If you have any questions or concerns regarding the operation of your fireplace, contact Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539) before returning the product to the point of purchase.

  • Page 3: Table Of Contents

    CONTENTS Important Instructions ....PAGE 4 Model and Serial Number Information. . . PAGE 6 Site Selection and Preparation ..PAGE 7 Fireplace Installation ....PAGE 7 Operation .

  • Page 4: Important Instructions

    IMPORTANT INSTRUCTIONS Retain This User’s Guide For Future Reference When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read all instructions before using the electric fireplace. 2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the unit (not applicable on DF3215NH model fireplaces). 3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the unit is left operating and unattended (not applicable on DF3215NH model fireplaces). 4. Always unplug the electric fireplace when not in use. 5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the electric fireplace has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.

  • Page 5: Save These Instructions

    manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. 14. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you must use an extension cord, the cord must be No. 14 AWG minimum size and rated no less than 1875 Watts. 15. Do not burn wood or other materials in the electric fireplace. 16. Do not strike the fireplace glass. 17. Always use a certified electrician should new circuits or outlets be required. 18. Always use properly grounded, fused and polarized outlets. 19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit. 20. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage. CAUTION RISK OF ELEcTRIc ShOcK DO NOT OPEN NO USER-SERvIcEABLE PARTS INSIDE SAVE THESE INSTRUCTIONS NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, illness or death. NOTE: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to part 15 of the Fcc Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...

  • Page 6: Model And Serial Number Information

    · consult the dealer or an experienced radio/Tv technician for help. Operation is subject to the following two conditions: (1) this device may not cause interference and; (2) this device must accept any interference, including interference that may cause undesired operation of the device. Model And Serial Number Information If you have any questions about our products please have the product model and serial numbers available upon calling Dimplex customer service. To locate the model and serial number see below (Figure 1). Record the Part Number, Model Number and Serial Number on the front cover of this manual for future reference. Figure 1 Part Number Serial Number SERIAL No.

  • Page 7: Site Selection And Preparation

    Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock and injury to persons. Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock or injury to persons, always use a licensed electrician. Site Selection And Preparation This section provides instructions for selecting a location and preparing the site to install the fireplace into your Dimplex mantel surround. 1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic. 2. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet (refer to NOTE 1). 3. Store the fireplace in a safe dry and dust free location. ! NOTE: The dimensions of the fireplace are 36 ½ inches (927 mm) wide X 31 ¾ inches (806 mm) high X 13 inches (330 mm) deep. The viewing area is 32 inches (813 mm) wide and 28 ¼ (715 mm) high. The fireplace does not require any additional venting.
  • Page 8 Bi-fold Door Installation (Figure 2) Figure 2 Bi-fold Door Mounting hole Door Bottom Spacer Screw Ledge Remove the Bi-fold doors from packaging. ii. Remove the Philips head screw and the door spacer from the bottom edge of the Bi-fold door opposite of the door handle. iii. Insert the door spacer into the bottom panel ledge mounting hole. iv. Insert the top edge of the Bi-fold door into the top door track on the fireplace. v. Secure the Bi-fold door to unit with supplied screw using a short handled screwdriver. NOTE: If short handled screwdriver is not available tilt the unit back. vi. Repeat steps 2-5 for the other side. 2. Install the fireplace assembly into the mantel (refer to Dimplex mantel assembly instructions).
  • Page 9 IMPORTANT: If not using a Dimplex mantel, the fireplace must be installed in an enclosure with the following MINIMUM internal/ opening dimensions: 32 inches (813 mm) wide x 31 ¾ inches (806 mm) high x 13 ½ inches (343 mm) deep; and in such a way that the plug and outlet can be accessed (Figure 3). Figure 3 3. Removable mounting hardware must be used when installing this unit into a new wall application, this unit must be able to be removed from the opening to access the plug and outlet as well as for servicing purposes. A custom trim may be used, permitting easy and non-destructive removal. 4. Plug the unit into a 15 Amp/120 volt outlet. If the cord does not reach, you may use an extension cord rated for a minimum of 1875 Watts. WARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge. Also ensure the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock or injury to persons.

  • Page 10: Operation

    Operation Electric Fireplace Manual Control The manual controls for the fireplace are located in the upper right hand corner (Figure 4). Figure 4 Main On/Off Switch Initialization Button 3 Position SERIAL No. Indicator Manual Light Control Main On/Off Switch Supplies power to the 3 Position Manual control Switch. 3 Position Manual Control Switch Remote (left position): The unit is operated with the remote control. Flame (center position): The flame effect is turned on. Flame & Heat (right position)*: The flame effect and heater are turned on simultaneously. When the manual control is in the Flame &...

  • Page 11: Remote Control

    * Flame only function of DF3215NH Resetting The Temperature Cutoff Switch ** Should the heater overheat, an automatic switch will turn the heater off and it will not come back on without being reset. The temperature cutoff switch can be reset by unplugging the unit, waiting five (5) minutes and plugging the unit back in. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539 for technical support. ** Not applicable on DF3215NH model fireplaces. Remote Control The remote control has a range of approximately 50 feet (15.25 m). It does not have to be pointed at the fireplace and can pass through most obstacles (including walls). It is supplied with 243 independent frequencies to prevent interference with other units. Battery Installation (Figure 5) Figure 5 1. Depress the tab on the battery cover on the back of the remote transmitter and remove battery cover.
  • Page 12 Initializing the Remote Control 1. Plug cord into 120 volt wall outlet. 2. Ensure the Main On/Off Switch of the fireplace (Figure 4) is in the On position. 3. Set the 3 Position Manual control (Figure 4) to the Remote position (left position). 4. Press and hold the Initialization Button on the unit (Figure 4). 5. While holding the Initialization Button, press the Flame/heat On/ Off button or the Purifire™ On/Off button on the remote control transmitter (Figure 6). 6. Release the Initialization Button on the unit. 7. Press the Flame/heat On/Off button to turn the Flame/heat function on or press the Purifire™ On/Off button to turn the Purifire™ function on. Figure 6...
  • Page 13 Remote Control Functions (Figure 6) A - Room Temperature K - Dimmer Down/Firelight Off B - Set Temperature* L - Dimmer Up/Firelight On C - Dimmer/Firelight Control M - Flame Speed Down D - Flame Speed Control N - Flame Speed Up E - Slow Start/Fading Embers O - Slow Start/Fading Embers Control...
  • Page 14 D - Flame Speed Control 1. Press the G - Flame & Heat On/Off button to turn the Flame & heat on. 2. Press the N - Flame Speed Up button to increase the speed of the flame. 3. Press the M - Flame Speed Down button to decrease the speed of the flame. E - Slow Start/Fading Embers Control The Slow Start function simulates a starting fire. The function is automatically programmed for 30 seconds and the timer setting cannot be changed. The Fading Embers function simulates a fire going out.

  • Page 15: Child Lock

    A - Room Temperature the heat will come on. To turn the heat off, lower the B - Set Temperature so that it’s setting is lower then the A - Room Temperature. The default temperature setting is 72°F (22°c). ! NOTE: When using the remote control the heater runs on a thermostat. Press the J - Temperature Up or I - Temperature Down button to adjust the B - Set Temperature. Once the desired set temperature is reached the heater will turn off. The heater will cycle on and off to maintain the desired set temperature.

  • Page 16: Maintenance

    ! NOTE: To temporarily unlock the remote transmitter press (in order) I - Temperature Down then J - Temperature Up then K - Dimmer Down/Firelight Off. When the remote transmitter’s backlight is illuminated the Child Lock is bypassed. When the backlight is off the Child Lock is re-activated. Frequency Interference If the fireplace does not respond properly to the remote control, the remote operating frequency may have to be reset. The remote control can send another frequency code to the circuit board to eliminate interference. 1. Simultaneously press the O - Slow Start/Fading Embers Off button and the Q - Purifire™ Low Speed button on the remote control.
  • Page 17 Lower Light Bulb Requirements Quantity of four (4) clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 Watt rating. Example: GE 60Bc or Philips 60 cTc. Do not exceed 60 Watts per bulb. Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group replacement will reduce the number of times you need to open the unit to replace light bulbs. care must be taken when removing the Log Set as the Log Set contains LED’s and wires. To access the lower light bulb area (Figure 8): 1. Open the Bi-fold doors. 2. Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the mirror. IMPORTANT: Only handle the Log Set by the Ember Bed. NOTE: Log Set fits Figure 8 tightly into firebox, some force may be necessary...
  • Page 18 8. Insert new bulbs. 9. Install the left side of the flame rod to the mounting bracket. 10. R econnect the Log Set LED Wire harness. 11. Replace the Log Set by inserting the rear tab of the Figure 9 Ember Bed under the mirror and push down on the front Back Log Ledge Ember edge of the Ember Bed until it snaps into place (Figure 9). NOTE: Ensure the Log Set is Front Rear installed tightly under the back Side Section Edge ledge to prevent light leakage. 12. c lose the Bi-fold doors. Upper Light Bulb Requirements Quantity of two (2) clear chandelier Figure 10 or candelabra bulbs with an E-12...

  • Page 19: Glass Cleaning

    x 1 inch rated at MERv 10. If using an after market filter follow the manufacturers recommended replacement instructions. To replace filter: 1. Open the Bi-fold Figure 11 doors. Air Filter 2. Remove the three Bracket (3) mounting screws from the Air Filter Bracket. 3. Remove the Air Filter Bracket assembly from the Mounting firebox. Screws 4. Slide Filter out of Air Filter Bracket. 5. Replace filter and reassemble in reverse order as above. NOTE: If after market air filter is used ensure it is installed according to the manufacturer’s recommended instructions. Glass Cleaning The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the glass may collect dust particles, these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass surface.

  • Page 20: Warranty

    Ten Year Limited Warranty Products to which this limited warranty applies This limited warranty applies to the following model of your newly purchased Dimplex electric fireplace DF3215, DF3215NH and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of columbia) except for hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable. Products excluded from this limited warranty Light bulbs and Purifire™ filters are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, hawaii, or Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or territories are sold AS...
  • Page 21 L imited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services. • For products (other than surrounds (mantels) and trims) for the period ending at midnight on the first anniversary of the date of first purchase, Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. This limited warranty entitles the purchaser to on-site or in-home...
  • Page 22 Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. The purchaser shall not be entitled to on-site or in-house services. The purchaser is responsible for all expenses incurred for repair or replacement of such product or part including, without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or service agent’s business and all labour costs. Such costs shall not be the responsibility of Dimplex. • O n-site or in-home services not provided under this warranty may be performed at the purchaser’s specific request and expense at Dimplex’s then-current rates for such services.

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