Dimplex DF3015 Owner's Manual
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Dimplex DF3015 Owner's Manual

Electric fireplace
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Owner's Manual
Model Numbers:
DF3015
Serial Number
Model Number
Part Number
Valued Customer,
Thank you and congratulations for purchasing a Dimplex
electric fireplace. Over the years, valuable memories
will occur around the warmth and comfort of your
fireplace. Thank you for allowing our product to be the
backdrop for those special moments.
7207500100rev08

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  • Page 1 Owner’s Manual Model Numbers: DF3015 Serial Number Model Number Part Number Valued Customer, Thank you and congratulations for purchasing a Dimplex electric fireplace. Over the years, valuable memories will occur around the warmth and comfort of your fireplace. Thank you for allowing our product to be the backdrop for those special moments. 7207500100rev08...
  • Page 2 Are the circuit breakers for the socket the unit uses on? • Are the light bulbs in your fireplace loose? (to check, follow the instructions for replacing the light bulbs under the maintenance section of this manual) 2. The heater on your fireplace may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts. 3. The information regarding the model of your fireplace can be found on the rating plate. See page 6 for location. 4. If you have any technical questions regarding the operation or service of your fireplace have your Model and Serial Number ready, and contact Dimplex North America technical support at 1-888-DIMPLEX (1-888-346-7539) before returning the product to the point of purchase.

  • Page 3: Table Of Contents

    CONTENTS Important Instructions ....PAGE 4 Model and Serial Number Information PAGE 6 Site Selection and Preparation ..PAGE 7 Fireplace Installation ....PAGE 8 Operation .

  • Page 4: Important Instructions

    IMPORTANT INSTRUCTIONS Please Retain This User’s Guide For Future Reference When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: R ead all instructions before using the electric fireplace. The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the unit. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the unit is left operating and unattended. Always unplug the electric fireplace when not in use. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the electric fireplace has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.

  • Page 5: Save These Instructions

    14. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you must use an extension cord, the cord must be No. 14 AWG minimum size and rated no less than 1875 Watts. 15. Do not burn wood or other materials in the electric fireplace. 16. Do not strike the fireplace glass. 17. Always use a certified electrician should new circuits or outlets be required. 18. Always use properly grounded, fused and polarized outlets. 19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit. 20. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage. CAUTION RISK OF ELEcTRIc ShOcK DO NOT OPEN NO USER-SERvIcAbLE PARTS INSIDE SAVE THESE INSTRUCTIONS NOTE: Procedures and techniques that are considered important enough to emphasize.

  • Page 6: Model And Serial Number Information

    Operation is subject to the following two conditions: (1) this device may not cause interference and; (2) this device must accept any interference, including interference that may cause undesired operation of the device. Model and Serial Number Information If you have any questions regarding our products please have the product model and serial numbers available upon calling Dimplex customer service or technical support. To locate the model and serial number labels see below (figure 1). Record the Model number, Serial number, and cAT number on the front cover of this manual for future reference. Figure 1 Serial Number Model Number Part Number...

  • Page 7: Site Selection And Preparation

    Site Selection and Preparation This section provides instructions for selecting a location and preparing the site to install the fireplace into your Dimplex mantel surround. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet (refer to NOTE 1). Store the fireplace in a safe dry and dust free location. NOTE 1: A 15 Amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker. WARNING: Ensure the power cord is not installed so that it is...

  • Page 8: Fireplace Installation

    Additional appliances on the same circuit may exceed the current rating of the circuit breaker. 25 ¾" IMPORTANT: (654 mm) not using a Dimplex mantel, the fireplace must be installed in an 30 ½" enclosure with the (775 mm) following 11 ¾" (298 mm) MINIMUM internal/opening dimensions (Figure 2).

  • Page 9: Operation

    Option #1: The power cord can be lead from behind the trim and along the wall to an outlet near the fireplace. Option #2: A new outlet can be installed inside the new frame construction. Plug the unit into a 15 Amp/120 volt outlet. If the cord does not reach, you may use an extension cord rated for a minimum of 1875 Watts. CAUTION: clearance for air circulation beneath the fireplace insert is provided by six (6) rubber feet. Do not install the fireplace insert directly on carpet or similar surfaces which may restrict air circulation. If installing the fireplace in a carpeted area, place a one-piece, solid, flat surface under the fireplace insert. Ensure that all six of the insert’s feet rest securely on this surface.

  • Page 10: Remote Control

    Three Position Manual Control Switch Remote (right position): The unit is operated with the remote control. Flame (center position): The flame effect is turned on. Flame & Heat (left position): The flame effect and heater are turned on simultaneously. When the manual control is in the Flame & Heat position the heater does not run on the remote operated thermostat. NOTE: When the manual control switch is in the Flame and Flame &...
  • Page 11 While holding the Initialization button, press the Flame/heat On/Off button or the Purifire™ On/Off button on the remote control transmitter. Release the Initialization button on the unit. Press the Flame/heat On/Off button to turn the Flame/heat function on or press the Purifire™ On/Off button to turn the Purifire™ function on. Resetting The Temperature Cutoff Switch Should the heater overheat, an automatic switch will turn the heater off and it will not come back on without being reset. The temperature cutoff switch can be reset by unplugging the unit, waiting five (5) minutes and plugging the unit back in. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Please have your model and serial number ready when calling.
  • Page 12 Remote Control Functions A. Room Temperature J. Temperature Up B. Set Temperature K. Dimmer Down C. Light Dimmer Control L. Dimmer Up D. Flame Speed Control M. Flame Speed Down E. Sleep Timer N. Flame Speed Up F. Purifire™ O. Sleep Timer Down G.
  • Page 13 K. Dimmer Down button to increase or decrease the brightness of the upper lights. D. Flame Speed Control While the fireplace is running, press the N. Flame Speed Up button to increase the speed of the flame or press the M. Flame Speed Down to decrease the speed of the flame. E. Sleep Timer The Sleep Timer automatically shuts off the fireplace after a preset time (from 30 minutes to 8 hours). During fireplace operation, to set the sleep timer press the P. Sleep Timer Up button. Set the timer from 30 minutes through 8 hours. The fireplace will automatically turn off when the sleep timer reaches zero (0) minutes. The sleep timer can be cancelled at any time by pressing the O. Sleep Timer Down button repeatedly until the sleep timer displays “0”. F. Purifire™ The Purifire™ includes a high efficiency filter to help improve the quality of air. Press the G. Purifire™ On/Off button to turn the Purifire™ function on. When the Purifire™ function is on, the Purifire™...
  • Page 14 Down buttons to adjust the set temperature. Once the desired set temperature is reached the heater will turn off. The heater will cycle on and off to maintain the desired set temperature. Child Lock (figure 5) Figure 5 Depress tab on the Unlocked Locked battery cover on the back of the remote transmitter and remove the battery cover. Move child Lock tab to the right to lock the remote transmitter. child Lock Tab Move child Lock tab back to the left to unlock the remote transmitter. Replace the battery cover. NOTE: To temporarily unlock the remote transmitter press (in order) I.

  • Page 15: Maintenance

    Press the button on the remote. H. Flame & Heat On/Off Your remote will now have a different frequency communicating with the fireplace. Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Light Bulb Replacement Allow at least five (5) minutes for light bulbs to cool off before touching bulbs to avoid accidental burning of skin. Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log ember bed exterior disappears. There are three (3) bulbs under the log set assembly which generate the flames and embers, and two (2) bulbs above that illuminate the log exterior. Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group replacement will reduce the number of times you need to open the unit to replace light bulbs. care must be taken when removing the log set as the log set contains LED’s and wires. Lower Light Bulb Requirements Quantity of three (3) clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 Watt rating. Example: GE 60bc or Philips 60cTc. Do not exceed 60 Watts per bulb. To access the lower light bulb area: Slide fireplace out of mantel.
  • Page 16 Figure 6 Upper bulbs Upper Light bracket Front Glass Trim Lower bulbs LED Wire harness Log Set Assembly Slide glass to right side of fireplace to remove (Figure 6). Pull the front edge of the plastic Figure 7 Log Set or plastic grate up and Ember bed forward until the rear tab releases from the ledge located at the back bottom of the mirror (Figure 7). Ledge IMPORTANT: Only handle the Log Set Assembly by the Ember Rear bed or plastic grate. front Side Section Edge NOTE: Log Set Assembly fits tightly into firebox, some force may be necessary to remove.
  • Page 17 the Ember bed in the track behind the control panel. Once in place, push down on the back edge of the Ember bed until the rear tab snaps into place under the Mirror (Figure 7). NOTE: Ensure the Log Set Assembly is installed tightly under the back ledge to prevent light leakage. 12. Slide front glass back into position and attach trim. Upper Light Bulb Requirements Quantity of two (2) clear chandelier or candelabra bulbs with an E-12 (small) socket base, 15 Watt rating. Do not exceed 15 Watts per bulb. To access the upper light bulb area: S lide fireplace out of mantel. Remove four (4) Phillips screws from right side of trim (Figure 6). Remove trim. Slide glass to the right side of the fireplace to remove (Figure 6). R emove Upper Light bracket (Figure 6). U pper bulbs are located in the upper left and upper right corners of the fireplace. U nscrew bulbs counter clockwise. Insert new bulbs and screw in clockwise.

  • Page 18: Glass Cleaning

    To replace filter: Figure 8 Remove fireplace from mantel. Filter can be accessed Purifire™ from the top rear of the filter unit (Figure 8). Grasp filter and slide filter straight up. Replace or clean filter. NOTE: If after market air filter is used ensure it is installed according to the manufacturer’s recommended instructions. Glass Cleaning The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass surface. Fireplace Surface Cleaning Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace. Do not use abrasive cleaners.

  • Page 19: Warranty

    Five Year Limited Warranty Products to which this limited warranty applies This limited warranty applies to the following model of your newly purchased Dimplex electric fireplace DF3015 and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of columbia) except for hawaii and Alaska. This limited warranty...
  • Page 20 For products (other than surrounds (mantels) and trims) for the period ending at midnight on the first anniversary of the date of first purchase, Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not...
  • Page 21 • On-site or in-home services not provided under this warranty may be performed at the purchaser’s specific request and expense at Dimplex’s then-current rates for such services. What Dimplex and its dealers and service agents are also not responsible for: IN NO EvENT WILL DIMPLEX, OR ITS DIREcTORS, OFFIcERS, OR AGENTS, bE LIAbLE TO ThE PURchASER OR ANY ThIRD PARTY, WhEThER IN cONTRAcT, IN TORT, OR ON ANY OThER bASIS, FOR ANY INDIREcT, SPEcIAL, PUNITIvE, EXEMPLARY, cONSEQUENTIAL, OR INcIDENTAL LOSS, cOST, OR DAMAGE ARISING OUT OF OR IN cONNEcTION WITh ThE SALE, MAINTENANcE, USE, OR INAbILITY TO USE ThE PRODUcT, EvEN IF DIMPLEX OR ITS DIREcTORS, OFFIcERS, OR AGENTS hAvE bEEN ADvISED OF ThE POSSIbILITY OF SUch...
  • Page 22 LOSSES, cOSTS OR DAMAGES, OR IF SUch LOSSES, cOSTS, OR DAMAGES ARE FORESEEAbLE. IN NO EvENT WILL DIMPLEX, OR ITS OFFIcERS, DIREcTORS, OR AGENTS bE LIAbLE FOR ANY DIREcT LOSSES, cOSTS, OR DAMAGES ThAT EXcEED ThE PURchASE PRIcE OF ThE PRODUcT. SOME JURISDIcTIONS DO NOT ALLOW ThE EXcLUSION OR LIMITATION OF INcIDENTAL OR cONSEQUENTIAL DAMAGES, SO ThE AbOvE LIMITATION OR EXcLUSION MAY NOT APPLY TO ThE PURchASER. How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations convention on contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty. Dimplex North America Limited 1367 Industrial Road cambridge ON canada N1R 7G8 © 2010 Dimplex North America Limited 1-888-346-7539 www.dimplex.com Approved for use in the United States and canada Printed in China...

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