Toshiba Stratagy Voice Processing - Toshiba Strata CIX40 General Description Manual

Toshiba Stratagy Voice Processing

The Strata CIX can operate with Toshiba Stratagy voice processing systems, which provide a
number of helpful messaging and related features. The Strata CIX supports in-band DTMF voice
mail integration and requires DTMF receivers. It also supports standard SMDI and Toshiba
Proprietary voice mail integration. Refer to the appropriate Stratagy literature for details.
All Stratagy systems provide these essential applications:
• Automated Attendant to answer incoming calls without receptionist assistance
• Call Routing to direct callers to specific extensions or departments they want
• Telephone Answering to take messages when an employee is unavailable
• Voice Messaging to create, send, receive, forward, and save voice messages
• Audiotext to play pre-recorded information on demand
• Call Screening to announce the calling party
• Message Notification to let you know when messages are left
• Token Programming to customize your Stratagy voice processing functions
Stratagy gives you the ability to:
• Simplify voice mailbox operation through a Strata CIX telephone with LCD display and soft
keys
• Record calls directly into your voice mailbox with a single button on your telephone
• Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging
• Add advanced options as needed to support Fax Integration, Text-To-Speech, Speech
Recognition, and Interactive Voice Response applications
• Communicate effectively both in and out of the office with other employees and customers 24
hours-a-day, 365 days-a-year
From basic to sophisticated, Toshiba Stratagy voice processing delivers a variety of voice mail
choices to select what's best for your business.
Stratagy IVP8, iES16, and iES32 models seamlessly integrate your voice message processing on a
single printed circuit card inside your Strata CIX system—with no need for external connections,
standard telephone ports, or separate power backup systems.
Toshiba's Strata Media Application Server supports voice processing and all value-added
applications integrated within one platform that connects to the Strata CIX via Ethernet.
Applications include Auto Attendant, Voice Mail, Automated Speech Recognition (ASR), Text-to-
Speech, Unified Messaging, Interactive Voice Response (IVR), Automatic Call Distribution
(ACD), ACD Reporting, Toshiba-approved 3rd party CTI applications, Info Manager™ Web-
based telephone applications, FeatureFlex adaptability tools, and browser-based system
administration.
Strata CIX General Description 12/07
Telephones and Peripherals
Toshiba Stratagy Voice Processing
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