Forwarding All Calls - Altigen MaxCommunicator Manual

Forwarding All Calls

When you configure your MaxCommunicator to forward all calls, the
information is displayed in the status bar, for example if you choose to
forward all calls to an auto attendant,
If you want to forward calls to an external number, select a trunk access
code in the drop-down list, then begin with the outside trunk or route access
digit and any long distance prefix digits such as 1 and area code.
Note: Forwarding calls to a pager is possible but not recommended since
callers will only hear what is heard when calling a pager and might
not know to enter a return phone number unless instructed.
Do Not Disturb
If you check Enable Do Not Disturb, all incoming calls are forwarded
according to your Enable Busy Call Handling settings, described below.
Checking Enable Do Not Disturb here has the same effect as clicking the
DND button in the MaxCommunicator main window.
Busy Call Handling and No Answer Handling
You can use these options to specify how you want to handle incoming
calls when you're already on the phone or when you can't answer the
phone, for example, when you've checked Enable Do Not Disturb.
If you want to use the auto attendant and you don't know the number of the
phrase or menu you want to use, check with your system administrator.
Place call in queue is available only if your system administrator has
enabled queuing for you.
Number of Rings Before Forwarding
The Number of Rings Before Forwarding setting pertains to almost all
the options in this screen. It is the number of times the phone rings before
the system forwards the call to an extension, voice mail, or the auto
attendant.
To have MaxCommunicator automatically pick up the call, check the
Enable Automatic Answering after x Seconds check box and use the
arrow keys to choose the number of seconds.
Note: The default setting is 0 seconds. If the duration is set to 0, all
incoming calls will go to connect state right away. Neither caller
nor callee will hear a ring tone.
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is displayed in the status bar.