Dispenser Cleaning & Sanitizing; Cleaning Solution; Sanitizing Solution; Daily Cleaning - Follett Symphony 25HI400A Installation & Service Manual

Ice and water dispensers
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Dispenser cleaning & sanitizing
Periodic cleaning of Follett's ice and water dispenser
system is required to ensure peak performance and
delivery of clean, sanitary ice. The following cleaning
procedures should be performed at least as frequently
as recommended, and more often if environmental
conditions dictate.
• To reduce risk of electrical shock disconnect
power before servicing
• Wear rubber gloves and safety goggles (and/
or face shield) when handling ice machine
cleaner or sanitizer mixtures
• Use only Follett approved cleaners (see procedure below).
• It is a violation of Federal law to use these solutions in a
manner inconsistent with their labeling
• Read and understand all packaging instructions before use
• Do not use solvents, abrasive cleaners, metal scrapers or
sharp objects to clean any part of the dispenser

Cleaning solution

Solution A: Prepare cleaning solution (200 ppm of
available chlorine content) of Ecolab Mikro-chlor Cleaner
or equal chlorinated detergent. Solution temperature
must be 75 F – 125 F (24 C – 52 C).
Sanitizing solution
Solution B: Prepare sanitizing solution (50 ppm of
available chlorine content) of Ecolab Mikro-chlor Cleaner
or equal chlorinated detergent. Solution temperature
must be 75 F – 125 F (24 C – 52 C).
Note: Before cleaning SensorSAFE units, deactivate
dispenser by depressing and releasing clean switch
located on left side of unit under top front cover. When
cleaning is complete, reactivate by depressing and
releasing clean switch a second time. Dispenser will
automatically reactivate after two minutes.

Daily cleaning

1. Remove all debris from drain pan.
2. Slowly pour 1 gallon (3.8L) hot water into drain pan
to keep drain lines clear.
Weekly cleaning
1. Wash drain pan and grille with cleaning solution A.
Rinse thoroughly with clean water.
2. Slowly pour solution of one cup (8oz/237ml)
household bleach mixed with one gallon (3.8L) hot
water into drain pan to help prevent algae growth in
drain lines.
12
WARNING
CAUTION
Cleaning SensorSAFE lens
1 Deactivate dispenser by depressing and releasing
clean switch located on left side of unit under top
front cover.
2. Clean lens using soft cloth and mild, non-abrasive
cleaner.
3. Reactivate by dispenser depressing and releasing
clean switch a second time. Dispenser will
automatically reactivate after two minutes.
Semi-annual cleaning and sanitizing of
dispenser hopper
Note: If icemaker and dispenser are cleaned and
sanitized at the same time, icemaker should be cleaned
and sanitized first.
1. Remove ice from dispenser. Disconnect power.
2. Working inside storage area, remove center
thumbscrew from dispense wheel, tilt wheel up
toward back to clear baffle and disengage wheel
from motor shaft.
3. Remove front cover, chute cover and clear plastic
chute.
4. Wipe lid, wheel, baffle and clear plastic chute with a
clean damp cloth wrung out in cleaning solution A.
5. Rinse all above items with damp cloth wrung out in
clean water.
6. Wipe all bin surfaces (including the area under
dispense wheel) with a damp cloth wrung out in
cleaning solution A.
7. Rinse all bin surfaces thoroughly with damp cloth
wrung out in clean water.
Caution: Do not rinse by pouring water into the
storage bin. Damage to the dispense motor can
result.
8. Sanitize lid, wheel, baffle, clear plastic chute and all
bin surfaces by wiping with a damp cloth wrung out
in sanitizing solution B. DO NOT RINSE.
9. Reinstall dispense wheel and other components.
25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A

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