Icemaker Cleaning & Sanitizing; Quarterly Air Filter Cleaning; Semi-Annual Icemaker Cleaning & Sanitizing; Cleaning Solution - Follett Symphony 25HI400A Installation & Service Manual

Ice and water dispensers
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Icemaker cleaning & sanitizing
Periodic cleaning of Follett's icemaker system is required
to ensure peak performance and delivery of clean,
sanitary ice. The following cleaning procedures should be
performed at least as frequently as recommended, and
more often if environmental conditions dictate.
• To reduce risk of electrical shock disconnect
power before servicing
• Wear rubber gloves and safety goggles (and/
or face shield) when handling ice machine
cleaner or sanitizer mixtures
• Use only Follett approved cleaners (see procedure below)
• It is a violation of Federal law to use these solutions in a
manner inconsistent with their labeling
• Read and understand all packaging instructions before use
• Do not use solvents, abrasive cleaners, metal scrapers or
sharp objects to clean any part of the dispenser
Quarterly air filter cleaning
1. Remove screw at top of louvered panel on left side
of unit.
2. Slide panel toward back of dispenser and lift.
3. Remove the air filter located under the louver.
4. Clean with soap and water.
5. Rinse, and replace when completely dry.
Semi-annual icemaker cleaning & sanitizing
Note: If icemaker and dispenser are cleaned and
sanitized at the same time, icemaker should be cleaned
and sanitized first.

Cleaning solution

Solution A: Ice machine cleaner: Prepare one gallon
(3.8L) of Follett SafeCLEAN™ Ice Machine cleaner (one
7 oz packet) or equivalent. Solution temperature must be
at least 120 F (49 C).
Warning: Most ice machine cleaners contain citric or
phosphoric acid that can cause skin irritation. Read
caution label on product and follow instructions carefully.
Sanitizing solution
Solution B: Prepare sanitizing solution (50 ppm of
available chlorine content) of Ecolab Mikro-chlor Cleaner
or equal chlorinated detergent. Solution temperature
must be 75 F – 125 F (24 C – 52 C).
Note: Before cleaning SensorSAFE units, deactivate
dispenser by depressing and releasing clean switch
located on left side of unit under top front cover. When
cleaning is complete, reactivate by depressing and
releasing clean switch a second time. Dispenser will
automatically reactivate after two minutes.
10
WARNING
CAUTION
1. Remove the upper front cover.
2. Remove splash panel and lower drain pan protector.
3. Turn compressor switch on electrical box of
icemaker to OFF position.
4. Remove water reservoir cover and close water
supply valve.
5. Drain water from reservoir by releasing evaporator
drain line from float reservoir bracket and removing
plug from drain line.
6. Following manufacturer's instructions, prepare one
gallon (3.8L) cleaning solution A or equivalent.
Solution temperature must be at least 120 F (49 C).
WARNING: Most ice machine cleaners contain
citric or phosphoric acid that can cause skin
irritation. Read caution label on product and follow
instructions carefully.
7. Plug drain hose, replace drain line in reservoir
bracket and pour part of cleaning solution into
reservoir, filling it almost to overflowing.
8. Remove stainless steel compression nozzle and
drain lines and submerge in a cup of cleaning
solution while cleaning rest of system.
CAUTION: To avoid potential pitting, do not soak
parts in SafeCLEAN for more than 45 minutes.
9. Restore power to icemaker (gearmotor will run;
compressor and fan will not).
10. After 15 minutes, turn power OFF;
drain solution from reservoir and evaporator.
11. Fill reservoir almost to overflowing with clean,
120 F (49 C) water, and drain. Repeat three times.
12. Following manufacturer's instructions, prepare
1 gallon (3.8L) sanitizing solution B. Solution
temperature must be at least 120 F (49 C).
13. Rinse compression nozzle in clean water and
submerge in a cup of sanitizing solution while
following steps 14-19.
14. Connect ice transport tube directly onto evaporator
outlet port without compression nozzle.
Note: If bin will not be cleaned at this time, place a
large pan in bin storage area to catch ice or connect
a separate ice transport tube to evaporator and
divert ice into separate container.
15. Fill reservoir almost to overflowing with sanitizing
solution.
16. Restore power to icemaker (gearmotor will run;
compressor and fan will not).
17. After 10 minutes, turn compressor switch to ON
position.
18. As unit starts to make ice, continue to pour
sanitizing solution into reservoir, maintaining level
just below reservoir overflow.
19. Continue to make ice with sanitizing solution for
20 minutes.
25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A

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