Voicemail Troubleshooting; International Data Roaming; Status Messages - Kyocera Sprint Torque User Manual

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To retrieve your voicemail messages:
1. Press Home
number to call it.
2. When your voicemail answers, touch
your voicemail.

Voicemail Troubleshooting

There are a few tips to keep in mind when using Sprint voicemail while traveling.
Some carriers may not support voicemail indicators. It may be necessary to call your
voicemail to see if you have any new messages.
If you hear the message "Please enter the number of the subscriber you wish to call,"
enter your 10-digit wireless phone number.

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing
when travelling in countries in which Sprint offers data service. Data services are available on
some networks. Visit
traveling.
Get Started With Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
► To activate, call Sprint Worldwide Customer Support at 1-888-226-7212.
Representatives are available 24 hours a day, 7 days a week to assist you.

Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
Service Restricted
Sprint Worldwide Wireless Service
>
> People >
sprint.com/sww
to determine the services available where you are
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
, touch the voicemail entry and then touch the
, enter the password, and touch
174
to access

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