Ilo Rbsu Unavailable After Ilo And Server Reset; Inability To Access The Login Page; Inability To Access Ilo Using Telnet; Inability To Access Virtual Media Or Graphical Remote Console - HP Integrated Lights-Out User Manual

iLO RBSU unavailable after iLO and server reset

If the iLO processor is reset and the server is immediately reset, there is a small chance that the iLO
firmware will not be fully initialized when the server performs its initialization and attempts to invoke the
iLO RBSU. In this case, the iLO RBSU will be unavailable or the iLO Option ROM code will be skipped
altogether. If this happens, reset the server a second time. To avoid this issue, wait a few seconds before
resetting the server after resetting the iLO processor.

Inability to access the login page

If you cannot access the login page, you must verify the SSL encryption level of your browser is set to 128
bits. The SSL encryption level in iLO is set to 128 bits and cannot be changed. The browser and iLO
encryption levels must be the same.

Inability to access iLO using Telnet

If you cannot access iLO using Telnet, you must verify the Remote Console Port Configuration and Remote
Console Data Encryption on the Global Settings screen. If Remote Console Port Configuration is set to
Automatic, the Remote Console applet enables port 23, starts a session, and then closes port 23 when the
session is completed. Telnet cannot automatically enable port 23, so it fails. For more information on
Telnet settings, refer to the "Telnet support" section.

Inability to access virtual media or graphical remote console

Virtual media and graphical Remote Console are only enabled by licensing the optional iLO Advanced
Pack. A message is displayed to inform the user that the features are not available without a license.
Although up to 10 users are allowed to log into iLO, only one user can access the remote console. A
warning message is displayed to say that the Remote Console is already in use.

Inability to connect to iLO after changing network settings

Verify that both sides of the connection, the NIC and the switch, have the same settings for transceiver
speed autoselect, speed, and duplex. For example, if one side is autoselecting the connection, then the
other side should as well. The settings for the iLO NIC are controlled in the Network Settings screen.

Inability to connect to the iLO Diagnostic Port

If you cannot connect to the iLO Diagnostic Port through the NIC, be aware of the following:
The use of the diagnostic port is automatically sensed when an active network cable is plugged in to
it. When switching between the diagnostic and back ports, you must allow one minute for the
network switchover to be complete before attempting connection through the Web browser.
If a critical activity is in progress, the diagnostic port cannot be used until the critical activity is
complete. Critical activities include:
Firmware upgrade
o
Remote Console session
o
SSL initialization
o
Troubleshooting iLO 168