Table of Contents
Advertisement
To correct this adjust the DOS® windows properties to limit its size to 80x25, before maximizing the DOS
window.
On the title bar of the DOS® window, right-click the mouse and select Properties and select Layout.
On the Layout tab, change the Screen Buffer Size height to 25.
Video applications not displaying in the Remote Console
Some video applications, such as Microsoft® Media Player, will not display, or will display incorrectly, in
the Remote Console. This problem is most often seen with applications that use video overlay registers.
Typically, applications that stream video use the video overlay registers. iLO is not intended for use with
this type of application.
Troubleshooting Virtual Media problems
The following sections discuss troubleshooting Virtual Media issues.
Virtual drive listing
When using Terminal Services pass-through on a server running Windows® 2000, a Virtual CD-ROM
session does not appear on the server. This issue does not exist if the server is running Windows® 2003.
The same behavior occurs when connecting to Terminal Services directly. This is not a problem with the
iLO Terminal Services pass-through feature.
Virtual Media applet has a red X and will not display
The Virtual Media applet might produce a red X if an unsupported browser or JVM is used, or if Enable
All Cookies is not enabled. To correct this issue, ensure you are using a supported browser and JVM on
your client by reviewing the support matrix found in the "Supported browsers and client operating systems
(on page 13)" section. Also be sure Enable All Cookies is selected on the browser Preferences or Options
menu. Some browsers do not enable cookies by default.
Virtual Floppy media applet is unresponsive
iLO Virtual Floppy media applet can become unresponsive if the physical floppy diskette contains media
errors.
To prevent the virtual floppy media applet from becoming unresponsive, run CHKDSK.EXE (or a similar
utility) to check the physical floppy diskette media for errors. If the physical media contains errors, reload
the floppy diskette image onto a new physical floppy diskette.
Troubleshooting miscellaneous problems
The following sections discuss troubleshooting miscellaneous hardware or software issues.
Cookie sharing between browser instances and iLO
iLO uses browser session cookies in part to distinguish separate logins—each browser window displays
as a separate user login—while actually sharing the same active session with the iLO. These multiple
Troubleshooting iLO 178
Advertisement
Table of Contents
Troubleshooting
