Figure 16-5. Flow Chart: Access Problem Troubleshooting Procedure - HP Guardian User Manual

Managing Users and Security

Figure 16-5. Flow Chart: Access Problem Troubleshooting Procedure

If It Appears OK
Step 2
Is Hardware
OK?
Fix
Check
With
User
No
Escalate
Step 1
If Not OK
Is TACL
OK?
If OK But Still No TACL
Step 6
Check, Abort
&
Restart Line
Is TACL
OK Now?
Start New
TACL
No
Is TACL
OK Now?
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16 -25
Step 3
Stop Other
Processes
Yes
Is TACL
OK Now?
No
Step 4
Stop TACL
Process
Step 5
Start New
TACL
Yes
No
Is TACL
OK Now?
Yes
Yes
Resume
Solving System Access Problems
Resume
Resume
CDT 016 .CDD