Restarting A Printer; Table 14-3. Common Device Errors - HP Guardian User Manual

Performing Routine Spooler Operations Using
Spoolcom

Restarting a Printer

If a printer is offline because of a device error, you can determine the error condition
with Spoolcom. Spoolcom displays both the file-system error number (in this case, error
100, NOT READY) and the job numbers in the printer queue. In this example, device
error 100 occurred for the $LP1 printer:
18> SPOOLCOM DEV $LP1
DEVICE
$LP1
JOB LOCATION
571 #LP1.DEFAULT
596 #LP1.DEFAULT
You can use Spoolcom to restart a printer that has gone offline because of a device error.
To restart $LP1:
1. Correct the device error (in this case, make the printer ready).
2. Issue a DEV command:
19> SPOOLCOM DEV $LP1, START

Table 14-3. Common Device Errors

Error Meaning
14 DEVICE DOES
NOT EXIST
100 NOT READY
102 PAPER OUT
You can also use the Peruse DEV command to examine the status of a printer and
receive not only the device status, but the owner ID and the printing times for the
queued jobs. In this example, the device state shows an error number for the printer
$LP1, indicating that this printer is offline:
_DEV $LP1
DEV STATE: ERROR 100
JOB OWNER
571 008,013
596 008,013
_EXIT
A plus sign (+) following an estimated printing time indicates that the printer must come
back online before the print time has any meaning.
STATE
DEV ERROR 100
DEVICE
$LP1
$LP1
Recovery
Check if the printer exists by entering:
20> PUP LISTDEV device-name
Put the printer online (press the READY button on the printer).
Reload the printer with paper and make it online.
FORM:
PAGES WAIT FORM
40 00:02:32+
43 00:03:39+
Guardian User's Guide —425266-001
FLAGS PROC
T $SPLP
SEQ COPY
1 1
2 1
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Restarting a Printer
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