Page 1 HP Device Manager 4.x User Manual...
Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. Pentium is a trademark of Intel Corporation in the U.S. and other countries.
Page 3: About This Book
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Page 4 About This Book...
Page 5: Table Of Contents
Table of contents 1 Introduction What is HP Device Manager? ......................1 Overview .............................. 1 HP Management ......................... 2 HP Management Server ...................... 2 HP Management Gateway ....................2 Device Agent ........................2 FTP Server .......................... 2 Concepts .............................. 3 Device Pane ........................
Page 6 Management Gateway ......................9 Management Agent ......................9 Additional Requirements ....................10 Installation Procedure ......................... 12 Configuring DHCP Servers ........................ 27 Management Server Installed Separately to the DHCP Server ......... 27 Management Server Installed on DHCP Server Machine ..........27 Adding DHCP Option 60 and 201 to an ISC DHCP Server ..........
Page 7 Shadowing Devices ..........................69 Power Management ........................... 71 Task Template Management ......................72 Task Template Categories ....................72 Creating & Editing Task Templates ................... 73 Adding a Template to Favorites ..................73 Using Template Sequence Templates ................73 Importing & Exporting Task Templates ................74 Task Management ..........................
Page 8 6 Advanced Tasks Add-ons ............................120 Introduction ........................120 Applying an Add-on to a Thin Client ................120 Images .............................. 130 Introduction ........................130 Images & Repository Management ................. 130 Client BIOS Settings for PXE ................... 130 Pulling a PXE Image From a Client ................. 131 Pushing a PXE Image to a Client ..................
Page 9 Grouping Property Name ......................... 182 Task Parameters ..........................183 Valid Time and Timeout ....................183 Write Filter Policy Setting ....................185 Task Settings ............................ 186 Status Walker Configuration ......................187 Authentication Management ......................188 Key Management ......................188 Gateway Access Control ....................191 Report Management .........................
Page 11: Introduction
Introduction What is HP Device Manager? HP Device Manager is a server-based application that provides sophisticated centralized administration capabilities for thin client devices running HP software. Features of HP Device Manager include: ● Centralized management of software configuration and upgrades. ●...
Page 12: Hp Management
HP Management The HP Management Console is the user interface of HP Device Manager. Several HP Management Consoles can interact with an HP Management Server. The console allows system administrators to view details for each controlled device, organize device trees, create and maintain remote job definitions, and monitor tasks sent out to devices.
Page 13: Concepts
Concepts Device Pane The Device Pane is in the top-left of the Management Console’s main screen. All thin clients of a selected product type that are connected to the server are displayed in this pane. This pane contains the Device Tree and the Grouping Scheme drop-down menus. Device Tree The Device Tree is the organized structure of all the managed devices in the Management Console, displayed in the Device Pane, on the top-left of the main screen.
Page 14: Repository
HP Device Manager utilizes PXE to execute thin-client image extraction and distribution. Repository The Repository is a collection of elements which may consist of software components, system images, diagnostic tools and agent files stored on one or more FTP servers. The Repository actually resides over several servers, these being the HP Management Server Repository (the "Server Repository") and one or more FTP Server Repositories (the "FTP Repository").
Page 15: Getting More Information
Getting More Information The Internet Current and archival information about HP products, including the latest software updates, is available http://www.hp.com In addition, this user manual and other HP documentation are available at the HP Web site for browsing or downloading. Technical Support Please visit http://www.hp.com/support...
Page 16: About This Manual
About This Manual This manual explains how to use HP Device Manager. Occasionally it will refer to items displayed by client operating systems. For a description of these items, please refer to the User Manual for the type of client operating system being used. Terms &...
Page 17: Installing Hp Device Manager
Installing HP Device Manager Introduction HP Device Manager consists of four modules: ● Management Console The graphical application used by administrators to access the management system. ● Management Server The central server which consolidates and controls all management activities. ● Management Gateway The gateway which serves as the link between Agents and the Management Server.
Page 18: System Requirements
System Requirements Management Console The Management Console can be installed on any number of machines. The following environment is required: ● Operating System Windows 2000 Professional (SP4) Windows 2000 Server (SP4) Windows XP Professional (SP2) Windows Vista Windows 2003 Server Windows Server 2008 ●...
Page 19: Management Gateway
512 MB free disk space Management Gateway The Management Gateway may be installed on multiple machines. However, only one Gateway should be present on a subnet. The following environment is required: ● Operating System Windows 2000 Professional (SP4) Windows 2000 Server (SP4) Windows 2003 Server Windows Server 2008 ●...
Page 20: Additional Requirements
Additional Requirements To support communication between the different components of the system the network must provide open access on certain ports. In addition to transfer large files between components, FTP servers must be accessible by the system. ● Recommended FTP Servers—Third-Party Software Filezilla Server Microsoft Internet Information Server (IIS) Rhinosoft Serv-U FTP Server 4.0...
Page 21 Table 2-2 Custom HP Device Manager Ports Required (continued) Receiver Sender Receiver Protocol Purpose Port 40006 Server PostgreSQL The default database PostgreSQL listening port. 40008 Gateway Gateway Gateway notifies Gateway Controller there are other gateways Controller running in the same subnet. System Requirements...
Page 22: Installation Procedure
Installation Procedure The installation program will determine if the software required to run Device Manager is already installed. NOTE: Different operating systems may have slightly different steps and wording for the installation process. Run the Device Manager InstallShield Wizard. The installation’s introductory dialog box will appear. Click Next.
Page 23 Read then accept all the terms in the License Agreement dialog box by clicking Yes. Read the System Requirement then click Next. Installation Procedure...
Page 24 In the Choose Destination Location dialog box, select the folder where Device Manager will be installed. Accept the default folder or click Browse and navigate to a specific location. Click Next and select a Setup Type. Chapter 2 Installing HP Device Manager...
Page 25 ● Typical The Management Console, Server and Gateway will be installed with their default configurations. A Microsoft Access database will be initialized as the Server’s database. ● Compact Only the Management Console will be installed. ● Custom Select the components to install and specify the configuration of each one: ◦...
Page 26 Select the Device Manager components that you wish to install then click Next. In the Select Program Folder dialog box, select the name of the folder to store HP Device Manager. Chapter 2 Installing HP Device Manager...
Page 27 Click Next to preview the current installation settings. Click Next to start installing the selected HP Device Manager component(s). Installation Procedure...
Page 28 Select the language. Please wait until the file copying process is finished. Chapter 2 Installing HP Device Manager...
Page 29 Click Next and the DHCP Configuration dialog box will appear. Specify whether the DHCP server is located on the machine you are installing HP Device Manager. NOTE: The DHCP server may need to be configured so that it can be used with Device Manager, particularly if it is on the same machine as Device Manager.
Page 30 Click Next to display the Gateway Configuration dialog box. The Management Server Address is the address for the Management Server that the Management Gateway will report to. The Local NIC selects which NIC the gateway will receive agent reports on. If there is only one NIC for the system, this field can be left blank.
Page 31 Once you have set up the Gateway, click OK to save the settings and continue. Click Next to start the Management Server Database configuration. Installation Procedure...
Page 32 Select one database installation option and click Next to start the configuration. ● Create New database Select the database type: PostgreSQL (default) or MS SQL Server, then click OK to continue. Chapter 2 Installing HP Device Manager...
Page 33 ● Use Device Manager database at existing location Select the database type: PostgreSQL (default) or MS SQL Server. Select the folder where Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box. Click OK to continue.
Page 34 ● Migrate Device Manager database to new location Select the database type: PostgreSQL (default) or MS SQL Server. Select the folder where Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box. Click OK to continue.
Page 35 Click OK and you will be informed that the password has been set successfully. Click OK. Click Next. Click Finish to complete the installation process. Installation Procedure...
Page 36 If the Management Console, Server and Gateway are setup successfully, icons of the Server and Gateway will be displayed in the Systray of your machine as shown below. A green icon indicates the service is running, a yellow icon indicates the service is starting up, and a red icon indicates the service has stopped.
Page 37: Configuring Dhcp Servers
Configuring DHCP Servers This section describes how to configure the DHCP server for use with PXE. Management Server Installed Separately to the DHCP Server Should problems occur when using PXE, the DHCP servers may need to be checked for certain settings that may conflict with PXE.
Page 38: Adding Dhcp Option 60 And 201 To An Isc Dhcp Server
Either: From the main Windows menu select Start > Run. Enter Cmd in the Open: field. A Command shell appears. Enter netsh then press the Enter key. Enter dhcp then press the Enter key. Enter server \\servername (using the UNC name for the server). Enter server <ip_address>...
Page 39: Configuring A Linux Dhcp Server
Configuring a Linux DHCP Server Edit the DHCP server configuration file /etc/dhcpd.conf. Add the following lines to the beginning of the file exactly as shown: ddns-update-style ad-hoc; Authoritative; Option NDM code 201 =string; Option vendor-class-identifier “PXEClient”; Option NDM “‘Management_Gateway_IP_Address’ ‘40003’”; Restart dhcpd to use the new configuration.
Page 40 Example (Cisco Router): Go to Global Configuration mode. Type ip forward-protocol udp 67 and press Enter. Type ip forward-protocol udp 68 and press Enter. Go to the LAN interface(s) that serves the PXE workstations. Type ip helper-address <DHCP Server IP address> and press Enter. Type ip helper-address <Management Gateway IP address>...
Page 41: Uninstalling Device Manager
Uninstalling Device Manager Open the Microsoft Windows Control Panel (On a Windows 2000 system, select Start > Settings > Control Panel). Double-click onAdd/Remove Programs. The Add/Remove Programs window will appear. Select HP Device Manager from the list of currently installed programs. Click Change/Remove to activate the Device Manager configuration program.
Page 42 Once Device Manager has been uninstalled, the computer should be rebooted. Click Finish in the Remove Completed dialog box to reboot the computer, or select No before clicking Finish if you intend to reboot the computer yourself later. HP Device Manager has now been uninstalled from your system. Chapter 2 Installing HP Device Manager...
Page 43: Getting Started
Getting Started Logging in to the HP Management Console To launch the HP Management Console: Either double-click the HP Device Management Console icon on the Windows desktop, or from the Start menu select Programs > HP > HP Device Manager > HP Device Management Console The Log in dialog box will appear.
Page 44 Click OK to log in to the Console. Once the username and password are verified, the main window of the HP Management Console appears. If this is the first time you have logged into the Management Console and the installer was unable to set up the FTP server automatically, the FTP Repository Wizard will appear.
Page 45: Management Console Overview
Management Console Overview The OS Tabs Display The Management Console window consists of three panes and a series of tabs which determine their content. ● OS Tabs Selects the different categories of terminal operating systems that are controlled by HP Device Manager.
Page 46: The Gateways Tab Display
● Task Pane Displays the execution status for each task in a hierarchical structure. If there is more than one device for a listed task, the status of each device will be listed. There are two tabs, one for manual tasks and one for tasks generated by rules.
Page 47: Client Discovery
Client Discovery Clients which have the HP Management Agent installed must be ‘discovered’ by HP Device Manager before they can be used. There are four approaches to client discovery: ● Through an HP Management Agent Broadcast (automatic) ● Server-side discovery using IP walking ●...
Page 48 Walking With IP Range Right-click the gateway and select Discover Device in the menu. The Discover Device dialog box will appear. Select the gateway in the Select Device Management Gateway list box, then select the Walking With IP Range option. Chapter 3 Getting Started...
Page 49 Click Next to display the Discover by Range dialog box. IP scopes define set ranges where HP Device Manager will search for client agents. You can either select Use Preset IP Scope then select an IP Search Scope, or deselect the box and enter a Starting IP Address and an Ending IP Address.
Page 50 Select an existing IP scope from the IP Walking Scopes list or click Add to create a new one. Enter a scope name to be used by HP Device Manager to refer to the new search scope, then click OK. Define the IP address range you want HP Device Manager to search for client agents by filling in the Starting IP Address and Ending IP Address.
Page 51: Discover By Dhcp Tag
Click Next to display the Discover by List dialog box. The IP addresses in the IP List can be customized according to your specific needs. Refer to the table below for descriptions of each button in the dialog box. Button Function Add a new IP address to the IP list.
Page 52: Manual Configuration
Manual Configuration You can manually configure the agent on the device itself. To do so: Switch to Administrator mode (see your thin client operating system documentation for instructions). Open the HP Agent applet in the control panel. Configuring Agents on page 156 for details.
Page 53: Using The Hp Management Console
Using the HP Management Console Menu Item Overview The following table provides a brief description of the functions of all the menu items available in the Management Console. Note that some items are only available when applicable. Table 4-1 File Menu Export Scheme Export a device grouping scheme.
Page 54: Chapter 4 Using The Hp Management Console
Table 4-3 Tools Menu (continued) Report Management Manage the reports of the Devices and the Tasks so that the user can get the required reports according to the customized conditions. Refer to Configuring the Repository on page 201 for details. Authentication Management Key Management—Manage the communication keys such as add, update, import and export options, etc.
Page 55 Table 4-5 Template Menu Delete Remove the selected template. Merge Merge two or more selected composite templates. Refer to Merging File and Registry Templates on page 111 for details. Send Task Send the selected template to the devices as a task. Add to Favorites Add the frequently used templates to the Favorites tab in the Template Pane for more convenient usage.
Page 56: Toolbar Overview
Toolbar Overview The toolbar provides quick access to frequently used tools. This enables you to Reboot, Wake on LAN or Shutdown the currently selected device(s) in the device tree. Refer to Power Management on page 71 for details. This enables you to shadow the selected device. The Task Editor dialog box will appear. Click OK to apply the shadowing task to the device.
Page 57 This will display the Merge Templates dialog box enabling you to merge two or more File and Registry templates. Refer to Merging File and Registry Templates on page 111 for details. This will display the Task Editor dialog box enabling you to send a template task to the currently selected device(s).
Page 58: Device Management
Device Management All thin clients that connect to the server are displayed in the Device Pane of the Management Console window. Selecting one of the OS tabs below the menu bar will display all of the clients of the chosen OS type in the Device Pane.
Page 59: Displaying Device Properties
Displaying Device Properties To display the properties of a device: Right-click on the device in the Device Pane. Select Properties from the menu (or double-click any device) to display the Device Properties dialog box. The Device Properties dialog box displays the properties of the thin client devices that are connected to the server.
Page 60: Deleting Devices
NOTE: To set the grouping properties, you can also right-click a device in the Task View and select Edit Device Properties in the menu. Deleting Devices To delete a device: Right-click the device in the Device Pane. Select Delete from the menu. The selected device is removed from the Device Pane.
Page 61: Discovering Devices
Discovering Devices The Discover Devices option allows Device Manager to search a range of IP addresses for agents and gateways. Select the Gateway tab, right-click a gateway, and then select Discover Device in the menu. The Discover Device dialog box will appear. Select the corresponding gateway in the Select Device Management Gateway drop-down menu, then select the Walking with IP Range option.
Page 62 In the Discover by List dialog box, the IP addresses in the IP List can be customized according to your specific needs. See the following table for descriptions of each button in this dialog box. Button Function Add a new IP address to the IP list. Delete Remove an existing IP address from the IP list.
Page 63: Grouping Devices
Grouping Devices Grouping devices according to specified criteria makes it easier for administrators to manage them. Devices can be grouped automatically according to any of their properties, or manually assigned to groups in any way that is suitable for your requirements. Note that you can also pre-assign the group to which a device belongs from the device itself by editing its agent configuration settings.
Page 64 Enter a name for the new grouping scheme then click OK. The name will appear in the Existing Schemes list. Click Close. Click the Group by button in the Device Tree panel and select Manual Group. The new grouping scheme will be listed and available for selection. Select the new manual grouping scheme.
Page 65: Dynamic Grouping
To create a new folder in which to group devices, right-click in the Device Tree pane and select Manual Group > Add Folder from the pop-up menu. Enter a name for the group folder then click OK. You can now drag-and-drop the names of devices into this group folder within the Device Tree panel.
Page 66 Defining a Dynamic Grouping Scheme Display the View menu from the Console’s menu bar and select Edit Grouping Schemes. The Dynamic scheme tab lists existing dynamic grouping schemes and enables you to create or edit a grouping scheme. Two schemes are supplied by default: _default scheme will group devices by gateway ID, whereas _no scheme will not group devices but just list every device managed by Device Manager.
Page 67 Select a property by which you want to group devices in the Candidate Properties list, then click Add to add it to the Grouping Scheme list. You can specify more than one property. Table 4-7 Candidate Properties Properties Description Gateway ID Group by gateway ID.
Page 68: Naming Grouping Properties
Click the Group by button in the Device Tree panel and select Dynamic Group. The new grouping scheme will be listed and available for selection. Select the new grouping scheme to group all devices managed by Device Manager accordingly. Naming Grouping Properties Grouping properties are used to group devices into a customized order suitable for your organization’s network configuration.
Page 69: Changing Grouping Properties
Select the Grouping Property Name item in the left-hand tree pane. Enter the names for the 1st, 2nd, 3rd, 4th, 5th and 6th grouping properties as required. NOTE: Changing the name of the properties does not alter the data for each property. The 1st property always remains the 1st property, the 2nd the 2nd, and so on.
Page 70 Select the Grouping tab. Edit the data in each field as required. Click OK when done. These properties can now be used to categorize your devices using grouping schemes in the Device Pane. Dragging and dropping devices: Ensure that the device tree has at least one grouping property selected in the grouping scheme. Click on a device, hold down the mouse button then drag the device to another group on the device tree.
Page 71: Pre-Assigning Devices To Groups
Pre-assigning Devices to Groups You can pre-assign a device to a specific group using the Agent Configuration dialog box on the device itself. On the Group tab, select Use Static Custom Groups > Add Group Name "Manual Group" and specify a value. Once the device agent has registered with the server, you will see the device placed in the specified pre-assigned group folder if you choose the global manual grouping scheme (click the Group By button and select Manual Group >...
Page 72: Editing The Device Filter
Editing the Device Filter To edit the Device Filter: Select Device Filter from the View menu. Click Add to display the Set New Device Filter Name dialog box. You can also click Delete and Edit to remove or modify the existing Device Filters. Chapter 4 Using the HP Management Console...
Page 73 Enter a name for the new device filter (e.g. XPe) and click OK to display the Edit Device Filter dialog box. Click the browse button in the Edit Criteria section to open the Choose Criteria Key dialog box. In the Candidate Criteria Key List, select the criteria according to your needs. Click OK to return to the Edit Device Filter dialog box.
Page 74 Click the arrow button in the Edit Criteria section to select conditions in the drop-down menus. For example: OS Type = HP ThinPro. Click Add to add it to the Criteria List below. You also can select one of the lists to modify or delete.
Page 75: Filter Security
Click the Generate Device List button to create the filtered device list. Now the administrator can use the device filters to manage the devices in the network. Filter Security You can limit the devices a user can see by assigning a filter to that user as his security filter. The procedure is as follows: Display the Tools menu and select User Management.
Page 76 Select the name of the user on the Users tab, then click Edit. Display the Filter tab. Select the filter to use in the Enhanced Filter drop-down list. When you log on as that user you will see that only the devices allowed by the selected filter are displayed.
Page 77: Checking Network Connection Status
Checking Network Connection Status You can check the network connection status of a device (i.e. whether it is connected to the network or not). In the Device Pane, select one or more devices and right-click them to display a menu. Select Check Connection Status.
Page 78: Printing Information About Devices & Tasks
Printing Information About Devices & Tasks Printing Device Information To print information about any devices listed in the Console: In the Device Pane, select the devices you want to print (Ctrl-click and/or Shift-click them). Click the Print icon in the toolbar to display the Print Device window. Information about all the selected devices is displayed in the window.
Page 79: Shadowing Devices
Shadowing Devices Shadowing enables you to connect to a remote thin client and view and control that client from the HP Management Console. This can be achieved either by using the _Shadow Device template available on the Operations tab, or by selecting from the pop-up menu when you right-click on a device as described below.
Page 80 To Open VNC Viewer for Shadowing: Select a completed Shadow Device task in the Task Pane. Right-click and select Open VNC Viewer for Shadowing, or display the Task menu and select Open VNC Viewer for Shadowing. The remote desktop of the client will be displayed in a separate window ready for your operations. Chapter 4 Using the HP Management Console...
Page 81: Power Management
Power Management The Management Console enables you to reboot, shutdown and wake a client remotely. This can be achieved either by using the templates available on the Operations tab, or by selecting from the pop- up menu when you right-click on a device as described below. NOTE: To wake a client, the Wake On LAN support of the client’s BIOS must be enabled.
Page 82: Task Template Management
Task Template Management HP Device Manager uses Task Templates as the vehicle of communication between the server and agents residing on thin client devices. A Task Template is an XML file that contains information about a task. XML is a standard data format that can be shared easily across applications and platforms— especially between those on separate operating systems that need to share data.
Page 83: Creating & Editing Task Templates
Personalized Task Templates, based upon these categories, can be edited, deleted, imported or exported to create customized specific tasks for devices. Creating & Editing Task Templates A set of standard ’blank’ task templates are provided which are listed under various categories according to their function in the Template Pane.
Page 84: Importing & Exporting Task Templates
whether the next template will be actioned after the previous template task has been successful, failed, or anyway (regardless of the result). When you have finished defining the template sequence, click Save as. to save the Template Sequence template for later use. Importing &...
Page 85: Task Management
Task Management All the tasks that have been sent are monitored and the results are displayed in the Task Pane. The Task Pane lists all the tasks that have been sent to devices. The task list consists of six columns: ●...
Page 86: Applying Tasks To Devices
Sending The console has sent the task to the device and is waiting for a reply. Failed / Timeout The task has failed or timed out. (If the task is not complete after finite time, the status of the task will be displayed as Timeout.
Page 87 NOTE: You can also cause tasks to be automatically applied to devices that meet specified criteria by setting rules as described in Using Rules to Automatically Apply Tasks to Devices on page Drag a template from the Template Pane and drop it on to a device, Right-click the device and select Send Task from the pop-up menu to display the Template Chooser.
Page 88 The Task Editor dialog box will appear. This enables you to make changes to the template and specify how and when the task is to be performed. The Content tab allows you to change the properties of the task as desired. (Refer to Creating &...
Page 89: Displaying Task Properties
Select the Schedule & Batch Control tab and specify when and how the task is to be performed. If you do not select the Schedule Task option and specify a time, the task will be sent to the device as soon as you click the OK button. Click OK to apply the task to the device.
Page 90: Configuring Task Parameters
Right-click a device and select View Task Contents in the pop-up menu. A Task Contents window will be displayed showing detailed information about the assigned task. Configuring Task Parameters Select Tools > Configuration from the Console’s menu bar to open the Configuration Management dialog box, then click the Task Parameters option in the option tree pane to expand it.
Page 91 The Task Parameters option consists of two sub-options: Valid Time and Timeout and Write Filter Policy Setting. These are described in the following sections. Valid Time and Timeout The Valid Time and Timeout options enable you to set the duration HP Device Manager will wait for the execution of tasks.
Page 92 Set the time, in minutes, for each category: Valid Time, General Timeout, General Batch Interval, PXE Batch Interval and FTP Batch Interval. Set the amount, in devices, for each category: General Batch Amount, PXE, Batch Amount and FTP Batch Amount. Check the Exclude Working Hours option box to input the start and end time of working hours.
Page 93: Pausing Tasks
Click OK to exit. Pausing Tasks To pause a waiting task: Select a waiting task in the Task Pane. Right-click and select Pause from the pop-up menu. The status of the waiting task will be changed to Paused. NOTE: This operation only is available for waiting tasks. Continuing Tasks To continue a paused task: Select a paused task in the Task Pane.
Page 94: Resending Tasks
Resending Tasks If a task has finished, you can resend the task to the device. Select the finished task in the Task Pane. Right-click and select Resend from the pop-up menu. Deleting Tasks To delete a selected task, right-click the task and select Delete from the pop-up menu. If you select Delete All, all the tasks in the Task Pane will be deleted.
Page 95: Opening A Result Template
Opening a Result Template Right-click a ready task and select Open Results Template from the menu to open the results of some tasks such as Get Registry, Get Connection Configuration and so on. Task Management...
Page 96: Using Rules To Automatically Apply Tasks To Devices
Using Rules to Automatically Apply Tasks to Devices You can configure Device Manager to apply tasks automatically to devices that meet specific criteria either when they are first discovered, turned on or rebooted, or at a scheduled time. This is achieved using Rules.
Page 97 Select the Filter to use for device selection by clicking the Choose button. The Filter Chooser dialog box will appear. Select the device filter to use from the list, or click Add to create a new filter, then click OK. The Filter field will now display Set and there will be a blue tick box.
Page 98 Specify the Trigger that will activate the task from the list. Selecting First Contact will cause the task to be activated whenever a new device is discovered by Device Manager. Selecting Startup will cause the task to be activated whenever a device is turned on or rebooted. Selecting Scheduled will activate the task at the time specified by the additional Schedule Task settings now displayed in the Rule Editor dialog box.
Page 99 Select the actual Template to use from the list, or click Configure to define a new template. The rule can be activated as soon as you click OK to create the rule by checking the Enabled box at the bottom of the dialog box, or you can disable it for now by unchecking the box. Click OK to create the rule.
Page 100: Common Tasks
Common Tasks Performing a Task In order to perform a task on a remote device you must first define a template which provides the instructions to be executed or new settings, then apply that template to the device. The basic procedure is described below.
Page 101 The Task Editor dialog box will appear. Select the Schedule & Batch Control tab and specify when and how the task defined in the template is to be performed. If you do not select the Schedule Task option and specify a time, the task will be applied to the device as soon as you click the OK button.
Page 102: Changing Connection Settings
Changing Connection Settings HP thin client devices are designed to access servers or applications through pre-defined ICA, RDP, terminal emulation or Web browser connections. HP Device Manager enables you to copy these pre- defined connection settings from one thin client to others of the same model and operating system type. CAUTION: Before copying the connection settings of a device, you must make sure that each connection is properly configured and tested on the network where the connections will be used.
Page 103 Enter a name for the template which will be created to store the connection settings. Click the Save as button, enter a name for this template then click OK. Changing Connection Settings...
Page 104 Drag and drop the template on the name of the device with the correct connections in the device tree. The Task Editor will appear. Click OK to apply the task to the client device. The connection settings will be copied from the device and stored in a new template which will appear in the Templates Pane with the name you specified in step 5.
Page 105: Changing Device Settings
Changing Device Settings The setup configuration of a device can be changed using templates listed on the Settings tab in the Template Pane. Cloning Settings Double-click the _Clone Settings template to display the Template Editor. Use the check boxes to indicate which settings to retrieve from the device. Changing Device Settings...
Page 106 Enter a name for the template which will be created to store the settings. Click the Save as button, enter a name for this template, and then click OK. Drag and drop the template on the name of the device with the correct settings in the device tree. The Task Editor is displayed.
Page 107: Applying Settings
Applying Settings Double-click the _Apply Settings template to display the Template Editor. Changing Device Settings...
Page 108 Click the Edit button. Use the check boxes to indicate which settings to edit. Chapter 5 Common Tasks...
Page 109 Click Next or click on the settings titles on in the left hand pane to configure individual settings. Once the settings are configured, navigate to the Summary Page. This lists all settings that will be changed by this template. Changing Device Settings...
Page 110 If the changes are correct, click Finish to go back to the Template Editor. Click the Save as button, enter a name for this template, and then click OK. Drag and drop the template on the name of the device with the correct settings in the device tree. The Task Editor will be displayed.
Page 111: Configuring Display Settings
Configuring Display Settings Select the settings to be modified. Modify the values for each selected setting. Changing Device Settings 101...
Page 112: Configuring Network Settings
Configuring Network Settings Select the settings to be modified. Modify the values for each selected setting. 102 Chapter 5 Common Tasks...
Page 113: Configuring Time Settings
Configuring Time Settings Select the settings to be modified. Modify the values for each selected setting. Changing Device Settings 103...
Page 114: Configuring Keyboard Settings
Configuring Keyboard Settings Select the settings to be modified. Modify the values for each selected setting. 104 Chapter 5 Common Tasks...
Page 115: Configuring Mouse Settings
Configuring Mouse Settings Select the settings to be modified. Modify the values for each selected setting. Changing Device Settings 105...
Page 116: Configuring Region Settings
Configuring Region Settings Select the settings to be modified. Modify the values for each selected setting. 106 Chapter 5 Common Tasks...
Page 117: Configuring Internet Explorer Settings
Configuring Internet Explorer Settings Select the settings to be modified. Modify the values for each selected setting. Changing Device Settings 107...
Page 118: Configuring Firefox Settings
Configuring Firefox Settings Select the settings to be modified. Modify the values for each selected setting. 108 Chapter 5 Common Tasks...
Page 119: Using File And Registry Templates
Using File and Registry Templates The _File and Registry template is generic in that it consists of a customizable combination of copying files, deleting files, registry changes, running operating system commands and pauses. Customizing this template involves adding, deleting and re-arranging a variety of sub-tasks. Select the File and Registry tab in the Template Pane.
Page 120: Chapter 5 Common Tasks
Table 5-1 Copy Files Sub-Task Item Description FTP Server Select an FTP repository to use. Upload Upload files from the client device to the selected FTP repository. Download Download files from the selected FTP repository to the client device. File Path On Console The path to the files to be copied.
Page 121: Merging File And Registry Templates
Table 5-4 Command Sub-Task Item Description Command The command on the client device to be executed. Enter the full path name of the command on the client device. If you are using a long file name that contains a space, use quoted strings to indicate where the file name ends and the arguments begin.
Page 122 Enter a name for the new template when prompted. A new File and Registry template will be created with all of the sub-tasks of the original templates combined. 112 Chapter 5 Common Tasks...
Page 123: Copying Files
Copying Files You can copy files from a device to the FTP Repository, or download files from the console to a device through the FTP Repository. Both are achieved using the _File and Registry template. Select the File and Registry tab in the Template Pane. Double-click the _File and Registry template to display the Template Editor.
Page 124 Click the Add button and select Copy Files. Click OK. Select the FTP Repository to use from the list box. 114 Chapter 5 Common Tasks...
Page 125 Select the Direction of the copy files task: Upload files from device to FTP Repository, or Download files from console to device through the FTP Repository. Specify the Files to be copied by clicking in the fields and entering the relevant information. Additional lines can be added by clicking the Add button.
Page 126 Click OK when you have finished specifying files to be copied. A Copy Files sub-task will be added to the Sub-Task list of the template. Click Save as to save the template with a new name. Drag and drop the template on the device you want to copy files to/from. 116 Chapter 5 Common Tasks...
Page 127: Remote Command Execution
Remote Command Execution HP Device Manager can remotely execute commands on a device using File and Registry templates. In this context, a command is anything executable on the device’s operating system. It can be applications, DOS batch files, Windows scripts, etc. You can enter any command, however it is recommended that these commands are tested on a client device first.
Page 128 Click the Add button and select Command. Click OK. Specify the command to be executed by clicking in the Command column and entering the appropriate information. 118 Chapter 5 Common Tasks...
Page 129: Remote Execution Of Windows Scripts
In the Execute After Reboot column, select Yes if the device should reboot before executing the command you specify. Select No if you want the command to execute without the need to reboot the device. In the Wait column, select Yes if the given command has to wait for the previous command to finish before processing, or set to No for simultaneous execution of commands.
Page 130: Advanced Tasks
Advanced Tasks Add-ons Introduction All of HP’s thin client operating systems utilize real filesystems in Flash disk memory instead of monolithic Flash images. They also use registry-based configuration mechanisms. The combination of real filesystems and registry-based configuration allows HP customers to add software or update software modules and device configuration without having to replace the entire Flash image in the thin client device.
Page 131 Run the HP Management Console and select Tools > Repository Management from the menu bar. The Repository Management dialog box will appear. Add-ons 121...
Page 132 In the Select an element type to display field, select the appropriate Add-ons option from the drop-down list. For this example we will be using a NeoLinux 4 add-on to install Adobe Acrobat Reader to NeoLinux 4 thin clients, so NL4 Add-ons is selected. 122 Chapter 6 Advanced Tasks...
Page 133 Click the Add from local file button to display the Add Element to Server - Step 1 dialog box. Click the ... button in the Element Path box to browse to the directory containing the add-on you downloaded in step 1. Select the folder containing the add-on files (in our example it is Adobe_Acrobat_7.0.9-NL4.0.1-6002) then click Choose.
Page 134 Click Next to start copying the add-on files to the relay FTP Repository. A message box will be displayed once the add-on files have been successfully uploaded to the relay FTP Repository. 124 Chapter 6 Advanced Tasks...
Page 135 Click OK to automatically transfer the add-on files from the relay FTP Repository to the Server Repository. The Repository Management dialog box should now display the name of the add-on in the Elements on Server Repository field. Select the name of the FTP Repository to which you want to transfer the add-on from the Elements on FTP Repository drop-down list box.
Page 136 Select the add-on to transfer in the Elements on Server Repository field, then click the Upload button. Once the add-on has been transferred, it will be listed in both the Server Repository and FTP Repository fields. Now that the add-on is in the FTP Repository, it can be applied to client devices using a template. Click Close to exit Repository Management.
Page 137 Select the name of the add-on in the Add-on list box. The Action field will then display actions which can be performed using the add-on. In this case the only action is Install. NOTE: If the add-on is not displayed in the Add-on field, check that you are displaying the Task Templates pane in the correct OS tab (NeoLinux 4 in our example).
Page 138 Click the Save as button and save the template using a name that enables you to easily identify what it does. The Task Templates pane will now display the new add-on template on the Software Update tab. 128 Chapter 6 Advanced Tasks...
Page 139 To apply the add-on to one or more thin client devices, select the name of the add-on template then drag and drop it on the name of the device(s) in the device tree panel. The Task Editor dialog box will appear. If you want the add-on to be applied to the thin client(s) immediately, click OK.
Page 140: Images
Images Introduction HP Device Manager can read and write images to and from supported clients. An image file (.img) is a binary file containing all the data on a thin client’s flash storage. HP Device Manager manages images through the Repository Management tool, which also provides utilities to verify image integrity. The Imaging templates for each OS tab provide various means of reading and writing images depending on whether or not a PXE Server is being used.
Page 141: Pulling A Pxe Image From A Client
Turn on the thin client device and hold down the Delete key to display the CMOS Setup Utility screen. Select Advanced BIOS Features and set the following: First Boot Device [LAN] Second Boot Device [HDD-0] Press the key to return to the initial screen, select Integrated Peripherals then VIA OnChip PCI Device.
Page 142 In the Template Editor - Imaging dialog box, select the FTP Repository where the image will be stored. Set the Action to Pull PXE image from device. Enter a name for the PXE Image so that you can easily identify it once it is stored in the FTP Repository.
Page 143 Select the template then drag and drop it on the name of the client in the Device Tree from which you want to pull an image. The Task Editor will appear. Images 133...
Page 144: Pushing A Pxe Image To A Client
Click OK to apply the task to the device. When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds. The client will shut down, then start up in DOS mode and run the utility which copies the contents of the flash storage to an .img file in the FTP Repository.
Page 145 Select the Imaging tab in the Task Templates pane, then double-click on the _PXE Imaging template to display the Template Editor. Select the FTP Repository where the PXE image file resides in the FTP Repository list box. Select Push PXE image to device as the Action to perform. Enter the name of the PXE image to push to the client in the PXE Image Name field.
Page 146 Drag and drop the template on the device(s) to which you want to apply the image. The Task Editor will appear. Click OK to apply the task to the device. When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds.
Page 147: Cloning An Image From An Hp Thin Client
Cloning an Image from an HP Thin Client The _Clone Image template enables you to clone the image of a device and either store the image for backup or apply it to other devices of the same model type and identical flash storage size. This template does not use a PXE Server.
Page 148 Click the Save as button, enter a name for this template, then click OK. A new template will appear in the Task Templates pane. Drag and drop this template on the device whose image you want to clone in the Device Tree. The Task Editor dialog box will appear.
Page 149 When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds. The client will shut down, then start up in DOS mode and run the clone utility which copies the contents of the flash storage to an .img file on the FTP Repository.
Page 150: Updating Images
The cloned image file will also be listed in Repository Management ready for use in other templates. Select the platform and the image name, then select the FTP Repository where it is stored. Updating Images The _Update Image template on each OS tab enables you to apply images to devices without using a PXE Server.
Page 151 Select the Imaging tab in the Task Templates pane, then double-click on the _Update Image template to display the Template Editor. Select the FTP Repository where the image is stored. Enter the name of the image file in the Image Name field. NOTE: The Image Name field will only list the names of images if the image files have been transferred from the FTP Repository to the Server Repository using the Repository...
Page 152 Drag and drop the template on to the device(s) whose image is to be updated. The Task Editor dialog box will appear. Click OK to apply the image update task to the device(s). 142 Chapter 6 Advanced Tasks...
Page 153: Changing Registry Settings
Changing Registry Settings HP Device Manager can add, delete and change registry keys and their values on thin client devices using File and Registry templates. Additionally, the existing settings can be cloned from a device using the Get Registry template and then modified. Getting Registry Settings HP Device Manager can clone the system registry of a thin client device.
Page 154 Select the File and Registry tab in the Task Templates pane, then double-click on the _Get Registry template to display the Template Editor. 144 Chapter 6 Advanced Tasks...
Page 155 Click the Add button and enter the name of the registry node from which you want to retrieve settings (e.g. desktop for desktop settings), then click OK. The name of the new node will appear on the Registry tab of the Template Editor. Changing Registry Settings 145...
Page 156 In the Save result as template field, enter a name for the template which will be created to store the result. 146 Chapter 6 Advanced Tasks...
Page 157 Click Save as and enter a name which indicates the purpose of this template (get desktop settings). Click OK and the new template will appear in the Task Templates pane. Changing Registry Settings 147...
Page 158 Drag and drop this template on the device in the Device Tree from which you want to get registry settings. The Task Editor dialog box will appear. 148 Chapter 6 Advanced Tasks...
Page 159: Editing Registry Settings
Click OK to apply the task to the device immediately. The registry settings will be retrieved from the device and stored in a new template in the Task Templates pane. Its name will be the one which you specified in step 4. To view the retrieved registry settings, double-click on the result template to display the Template Editor, double-click on the Registry entry in the Sub-Task box to display the Configure Registry Sub-Task dialog box, then click on the registry node in the Registry Tree panel to display the...
Page 160 If you are editing a previously generated _Get Registry task result template, double-click the name of that template, then double-click Registry in the Sub-Task box. 150 Chapter 6 Advanced Tasks...
Page 161 If you need to create a new template, double-click the _File and Registry template to display the Template Editor, then click the Add button. Select Registry in the Sub-Task Chooser, then click OK. The Configure Registry Sub-Task dialog box will be displayed enabling you to edit registry settings.
Page 162 ● You can edit the contents of the Registry Tree using the four buttons at the bottom of the box. Add Key This enables you to add a new key under the currently selected item. Add Value This enables you to add a value to the selected key. Rename This enables you to rename the selected item.
Page 163 Value Name Displays the name of the registry key. Double-click in this field to edit it. Value Data Displays the data for the registry key value. Double-click in this field to edit it. ● The Action to Perform options determine whether the key is added or deleted. If Add Key is selected, the selected key will be added to the registry even if the key is empty.
Page 164: Adding Devices Using Mac Addresses
Adding Devices Using MAC Addresses Devices that are not working and need a new image, or that otherwise have not been found by HP Device Manager, can be added to the console using their MAC address. However, devices added to the console in this manner cannot be fully managed by HP Device Manager until the agent on the device reports to the HP Management Server properly.
Page 165 To add a new device using its MAC address: Select Device > Add from the Management Console menu bar. The Add Device dialog box will appear. Enter the MAC Address of the device to be added. Select the Management Gateway that will connect with the device from the Neoware Management Gateway ID drop-down list.
Page 166: Configuring Agents
Configuring Agents The Agent templates enable you to set agent parameters and update the agent version. Setting Agent Parameters The _Configure Agent template enables you to specify how often it pulls tasks from the Management Gateway, set the delay scope, and specify the type of log information that will be generated. Double-click the _Configure Agent template on the Agent tab of the Template Pane.
Page 167: Updating The Agent Version
Select the Log Level from the list. Click Save as to save the template with a new name. Drag and drop the template on the device(s) you want to configure. Updating the Agent Version The _Update Agent template enables you to apply the latest version of the Agent file to client devices. Agent update files must be added to an FTP Repository using Repository Management before they can be applied to client devices.
Page 168 Click the Verify Files On FTP button to check whether the correct Agent files are located on the specified FTP Repository. Click Save as to save the template with a new name. Drag and drop the template on the device(s) you want to update. 158 Chapter 6 Advanced Tasks...
Page 169: Configuration Management
Configuration Management User Management Each user account can have customized permissions, according to their level of need. These are assigned through the user groups system. Adding Users Display the Tools menu from the Console’s menu bar and select User Management. User Management 159...
Page 170: Deleting Users
Click Add to add a new user. The Create New User dialog box will appear. Enter a Username for the new user and specify a Password. Click OK to create the new user. Refer to the relevant section below in order to add the new user to a user group. Note that the user must be added to a group before it has any permissions to use HP Device Manager.
Page 171: Changing A User's Password
Select the Member Of tab. Click Add to add the user to a new group, or Delete to remove the user from the selected group. Changing a User's password In the User Management dialog box, right-click on the name of the user whose password needs to be changed.
Page 172 Select Change Password from the pop-up menu. Enter the New Password for the user, then re-enter it in the Confirm Password field. Click OK to finish. NOTE: When you log in as root for the first time, it is strongly recommended that you change the password from the default.
Page 173: Adding A Group
Adding a Group Groups can be used to control user permissions in HP Device Manager. Display the Tools menu from the Console’s menu bar and select User Management. Select the Groups tab. Click Add to add a new group. This group can now be assigned a set of permissions, and then users can be assigned to this group.
Page 174: Assigning Users To Groups
Select the Privileges tab. Select the permissions you wish to assign to the group. Click OK to finish. Assigning Users to Groups Right-click the group you wish to modify in the Groups tab of the User Management dialog box. Select Properties in the pop-up menu. 164 Chapter 7 Configuration Management...
Page 175 Select the Users tab. Use the Add and Delete buttons to modify the members of this group. Click OK to finish. User Management 165...
Page 176: Deleting Groups
Deleting Groups Select the name of the group to be deleted in the All Groups list on the Groups tab. Click the Delete button then Yes to confirm that you want to delete the selected group from the list. User Authentication with LDAP and Active Directory Users and Groups in an Active Directory, or other LDAP servers, can be used to log in to HP Device Manager.
Page 177 In the Configuration Management dialog box, select User Authentication in the left pane. In the Host field, type the LDAP server hostname or IP address. If an encrypted connection will be used, the LDAP server must be specified by the hostname. Adjust the Port, if necessary.
Page 178 ● Specify the Base DN. A Base DN (Distinguished Name) is required to connect to the LDAP Server. Please refer to your LDAP server documentation for further details about the Base DN. Examples of Base DNs: ◦ dc=testnet,dc=com ◦ o=company,c=US ●...
Page 179: Import Users And Groups
Configure a Search User. This Search User will be used in two situations: by the Import Users and Groups dialog box to browse the LDAP Server, and to dynamically determine the members of an imported Group. Unless the LDAP supports anonymous search, a search user must be specified.
Page 180 To open the Import Tool: Display the Tools menu from the Console menu bar and select User Management. Click the Import from LDAP button. The Import Users and Groups dialog box allows a User or Group to be located via Browse and Search.
Page 181 To browse for a User or Group: The Import Users and Groups dialog box opens in Browse mode. A tree of LDAP objects is shown in the left side of the dialog box. Directories can be expanded by clicking the Plus button to the left of a Directory. Some places in the LDAP tree may have many results.
Page 182 To search for a User or Group: Click the Search tab in the upper left of the Import Users and Groups dialog box. The Base DN is the starting point from which the search will be run. All searches will be done recursively from this origin.
Page 183 ● The Similar to comparison, ~=, permits searching for attribute values that are similar to the search value. ● Finally, the Not Equals comparison, !=, permits searching for attribute values that are not equivalent to the search value. Finally, press the Search button. Results will appear in the Search tree to the left. See the procedure To browse for a User or Group earlier in this section for more information about browsing the search results.
Page 184 Click the Show Attributes button. If desired, this object can be added to the User/Group to Import list by clicking the Add button. Import Users or Groups: Locate the Users or Groups with Browse or Search. Add the User or Group. Click the Import button in the lower right corner.
Page 185: Ftp Repositories
FTP Repositories Configuring an FTP Repository Select Tools > Configuration from the Console’s menu bar. In the Configuration Management dialog box, select the FTP Repositories item in the left-hand tree pane. Different server profiles can be used to access different FTP servers or different parts or accounts of the same FTP server.
Page 186: Deleting A Repository
Server Address: 192.168.88.7 (FTP server IP address) Username: john Password: dev1234 (input will appear hidden) Path: ./ndm NOTE: You need to have write permissions for the given path. The files will be stored at /home/john/ndm/ where /home/john is the default login directory of user john.
Page 187: Ftp Repository Selection For Templates
FTP Repository Selection for Templates Where applicable, each template allows you to define the method used to find the required FTP Repository. The Content tab of the Template Editor dialog box will include an FTP Repository drop- down list box providing the following three possibilities: ●...
Page 188: Ftp Mappings
FTP Mappings The FTP Mappings tool automatically maps each and every client device to the nearest and most convenient FTP server. This allows the administrator to send tasks to a large number of agents, and have the device connect automatically to an FTP server to find the information or applications it may need to perform the task.
Page 189 ● Uses a default FTP server, usually a server with highest broadband. The default FTP server can be changed at any time, so that the devices assigned “default FTP” would connect to the new FTP server. ● Green Uses a static FTP server specified by the administrator. NOTE: An administrator can change the FTP settings of a device or a subnet at any time.
Page 190: Listing Subnets & Their Ftp's Servers
Listing Subnets & their FTP's Servers You can list subnets and their FTP servers by selecting the Subnet FTP Mapping item in the left-hand tree pane of the Configuration Management dialog box. A color code indicates how their FTP server was assigned: ●...
Page 191 On both the Device FTP Mapping and the Subnet FTP Mapping tabs, click Filter to display a dialog box which enables you to filter the listing in various ways. Choose one of the filtering options then click OK. FTP Mappings 181...
Page 192: Grouping Property Name
Grouping Property Name Grouping properties can be used in grouping schemes for grouping devices. Select Tools > Configuration from the Console’s menu bar. In the Configuration Management dialog box, select the Grouping Property Name item in the left-hand tree pane. Enter the name of the grouping property in the relevant Grouping Property Name field.
Page 193: Task Parameters
Task Parameters You can set task parameters by selecting Tools > Configuration from the Console’s menu bar to display the Configuration Management dialog box, then expanding the Task Parameters item in the left-hand tree pane. The Task Parameters item consists of two sub-items: Valid Time and Timeout and Write Filter Policy Setting.
Page 194 Device Manager will not execute tasks. Clicking in an option field will cause the Description box to display a short description of that option. Select Valid Time and Timeout in the left-hand tree pane of the Configuration Management dialog box. Set the time, in minutes, for each category: Valid Time, General Timeout, General Batch Interval, PXE Batch Interval and FTP Batch Interval.
Page 195: Write Filter Policy Setting
Write Filter Policy Setting The Write Filter Policy Setting options enable you to specify how the Enhanced Write Filter on XPe devices affects tasks. Select Write Filter Policy Setting in the left-hand tree pane of the Configuration Management dialog box. Choose one of the three policy options.
Page 196: Task Settings
Task Settings You can specify general task settings by selecting Tools > Configuration from the Console’s menu bar to display the Configuration Management dialog box, then selecting the Task Settings item in the left-hand tree pane. The PXE Image option enables you to show progress information for PXE image tasks. The VNC Access Password fields enable you to specify a password that must be supplied to enable shadowing.
Page 197: Status Walker Configuration
Status Walker Configuration The Status Walker configuration options enable you to specify the walking group size, timeout and retry times, and specify the user name and password for three telnet configurations. Select Tools > Configuration from the Console’s menu bar to display the Configuration Management dialog box, then select the Status Walker Configuration item in the left-hand tree pane.
Page 198: Authentication Management
Authentication Management Since the HP Management Server can discover and manage all HP Device Manager gateways and agents on the network, a security problem may occur due to the improper usage of the Management Server. To overcome this, HP Device Manager provides an authentication capability for the gateways and the agents to recognize a secure Management Server.
Page 199 Click the Update Current Key button to display the Update Key dialog box. Enter the new Password (i.e. the Authentication Key) and specify the Expire Interval (number of days). Click the OK button. NOTE: Expire Interval is the time that the password (Key) keeps valid. If an agent cannot contact a gateway for key information before a specified time (Expiration Interval), the Key will expire, (i.e., no longer in use) and the agent will revert to its initial key.
Page 200 The system will prompt you to create and confirm the KeyStore password. In the Create KeyStore Password dialog box, enter a KeyStore Password and confirm the password in the Re-enter Password field. Click the OK button. To import Authentication Key(s): Click the Import Key(s) button in the Key Management window to display the Import dialog box.
Page 201: Gateway Access Control
In the Key Update Log List you can view all the log times and events. You can remove all the logs by clicking the Clear All Logs button. Gateway Access Control The Management Server will maintain the acknowledge status of a gateway which is specified by the user from the Management Console.
Page 202 Enter your password then click OK. The Device Management Gateway Access Control window will appear. Select a gateway from the Gateway Access Control List, then click the Acknowledge or Ban button to recognize or ban the selected gateway. NOTE: If the Manually control Gateway access option is unchecked, the gateway with the Unknown status is regarded as Acknowledged.
Page 203: Report Management
Report Management Adding a Report Template To add a report template: Select Tools > Report Management from the Console’s menu bar to display the Report Management window. Report Management 193...
Page 204 Select one report type from the Report Types list, then click the Add button. A Set New Report Template Name dialog box will prompt you to input a report template name. Click OK to open the Edit Report Template window. In the Edit Criteria field, click the ... button to open the Choose Criteria Key window.
Page 205 In the Edit Criteria field, select or enter the criteria conditions in the two drop-down lists. Report Management 195...
Page 206 Click Add to add the criteria into the Criteria List below, or you can select an existing criteria then click Update to renew the restricted condition. NOTE: The Report Template can contain several criteria and each criteria could have one of two kinds of relationships: Satisfy All Criteria or Satisfy Any Criteria.
Page 207: Importing A Report Plug-In File
Click Generate Reports to generate the report according to the current criteria, or click Save to add these criteria to the named template. NOTE: The modified criteria will not be saved in the template after generating a report. You need to click the Save button to save the modified criteria in the template.
Page 208: Generating A Report Using A Report Template
Generating a Report Using a Report Template To generate report using a report template: In the Report Management window, select a report type from the Report Types list and all the report templates belong to the selected type will be displayed in the Report Templates list. 198 Chapter 7 Configuration Management...
Page 209 Select a template from the list then click Edit, or double-click on the template to view the template's content. Click Generate Report to preview the report. Report Management 199...
Page 210: Template Plugin Management
Template Plugin Management Importing a Template Plugin To import a Template Plug-in: Select Template > Template Plugin Management from the Console’s menu bar to display the Template Plugin Management window. Click the Import button to display the Select Import Files dialog box. Browse for the exported *.jar file, select it then click the OK button.
Page 211: Repository Management
Repository Management Configuring the Repository The HP Management Repository is used to store software components, system images, diagnostic tools and agent files. Each of the individual items stored in the Repository is referred to as an element. Once elements are stored in the Repository, they can be applied to client devices using templates. The HP Management Repository actually resides over several servers, these being the HP Management Server Repository (the "Server Repository") and one or more FTP Server Repositories (the "FTP Repository").
Page 212: Creating An Ftp Repository
Creating an FTP Repository To create an FTP Repository: If the FTP Repository Wizard is not displayed already, select Tools > Configuration in the Console’s menu bar, select FTP Repositories in the left-hand tree pane, then click the Launch FTP Wizard button in the top-right corner. The Welcome screen will appear.
Page 213 Click Next to display the FTP Repository Name screen. Enter a name to identify this FTP Repository in the FTP Repository Name field. Configuring the Repository 203...
Page 214 Click Next to display the FTP Repository Location screen. In the FTP Server Address field, enter the IP address or hostname of the server on which the FTP Repository is to be created. Enter the User Name and Password for the server to enable HP Device Manager to access it. The User Name and Password must have write permissions for the server.
Page 215 When you have entered all of the details for the FTP Repository, click Next to create it. Click Finish to close the FTP Repository Wizard. The FTP Repository is now ready for you to add elements to it using the Repository Management tool as described in Adding Elements to the Repository on page 206.
Page 216: Adding Elements To The Repository
Adding Elements to the Repository This section describes how elements are added to the HP Management Repository so that they are available for applying to client devices. You must have configured an FTP Repository using the FTP Repository Wizard before you can add elements to it (refer to Configuring the Repository on page 201 for details).
Page 217 Select Tools > Repository Management from the Management Console’s menu bar. The Repository Management dialog box will appear. Adding Elements to the Repository 207...
Page 218 In the Select an element type to display field, select the appropriate element option from the drop-down list. Click the Add from local file button to display the Add Element to Server - Step 1 dialog box. 208 Chapter 8 Repository Management...
Page 219 Click the ... button in the Element Path box to browse to the directory containing the element you downloaded in step 1. The Relay FTP Repository field will display the name of the FTP Repository to use for relaying element files. You can change this if required. Click Next to start copying the element files to the relay FTP Repository.
Page 220 Click OK to automatically transfer the element files from the relay FTP Repository to the Server Repository. The Repository Management dialog box should now display the name of the element in the Elements on Server Repository field. Select the name of the FTP Repository to which you want to transfer the element from the Elements on FTP Repository drop-down list box.
Page 221 Select the element to transfer in the Elements on Server Repository field, then click the Upload button. Once the element has been transferred, it will be listed in both the Server Repository and FTP Repository fields. Now that the element is in the FTP Repository, it can be applied to client devices using the appropriate task template.
Page 222 Performing a Persistent Write Operation on NeoLinux 4.x Devices NeoLinux 4.x devices use three related file systems which are mounted as follows: /writable /.fs/org Normally a user will perform all work under / or /writable, which are mounted as readable and writable when the system starts up.
Page 223 Double-click the _File and Registry template to display the Template Editor. Click the Add button and select Command.
Page 224: 214 Appendix A Performing A Persistent Write Operation On Neolinux 4.X Devices
Click OK to display the Execute Command Sub-Task dialog box. Check the chroot /.fs/org check box at the bottom of the dialog box in order to change the root directory to /.fs/org. The Mount to writable option will then be available. Check this box as well. Any commands you specify in this dialog box will now be directed to /.fs/org which will be mounted as writable.
Page 225: Appendix B Status Walkers
Status Walkers HP Device Manager has two integrated tools that monitor and record the performance of the devices: Status Walker and Status Snapshot. The Status Walker The Status Walker tool makes a list of all the IPs available and walks to them; it brings back their status information and displays it.
Page 226 NOTE: The Status Walker option is only available for Windows gateways. Display the Tools menu from the Console’s menu bar and select Status Walker to display the following dialog box. 216 Appendix B Status Walkers...
Page 227 Click Add to create a new walking schedule, or Edit to modify an existing one. The Schedule Editor dialog box will appear. The Status Walker 217...
Page 228 Select the name of the scope to use in the Walk the Scope drop-down menu, or select Edit to define a new scope. Selecting Edit will display the Scope Management dialog box which enables you to add, edit or remove scopes. 218 Appendix B Status Walkers...
Page 229 Click the Add button and enter a name for the new scope. Click OK to display the Scope Editor dialog box. Specify the IP address range in the Current Item fields, then click Add to add it to the list box on the left.
Page 230 Selecting a Finished walking task then clicking the View button will display the status of devices found. 220 Appendix B Status Walkers...
Page 231 The Status Walker 221...
Page 232: Configuring The Status Walker
Configuring the Status Walker You can configure the Status Walker to suit your requirements as follows: Select Tools > Configuration from the Console’s menu bar to open the Configuration Management window. Select the Status Walker Configuration item in the left-hand tree pane. NOTE: You can display a short description of each option by clicking in the option field.
Page 233: The Status Snapshot
The Status Snapshot The Status Snapshot tool takes a snapshot of the network, that is, it creates a report of the devices’ status and stores it on the server to be displayed when the tool is opened. This tool does not work in real time.
Page 234 Click Add to create a new status snapshot schedule, or Edit to modify an existing one. The Schedule Editor dialog box will appear. Schedule the status snapshot task by specifying its Frequency and the Start Time. Click OK. Click Close. The results of the scheduled status snapshot tasks will be displayed in the Status Snapshot Tasks pane at the bottom of the Status Snapshot dialog box.
Page 235 Selecting a Finished status snapshot task then clicking the View button will display information about the devices found. The Status Snapshot 225...
Page 236 226 Appendix B Status Walkers...
Page 237: Appendix C Error Code Reference
Error Code Reference Error Codes The following table lists the error codes which may be generated by HP Device Manager and explains their meaning. 0 Success. 1 Could not connect with target Management Agent. 2 The system cannot find the file specified. 3 The system cannot find the path specified.
Page 238 212 Get MAC address error. 213 Unknown command error. 214 MD5 file creation error. 215 FTP path error. 216 Cannot use BINARY mode in FTP transfer. 217 File already exists. 218 File and flash of different OS type. 220 Cannot connect to FTP Server. 221 Login FTP error.
Page 239 14001012 Registry path is empty. 14001022 Registry path is invalid. 14001032 Open HKEY_CURRENT_USER failure. 14001042 Registry task is empty. 14001052 Unknown registry type. 14001062 Open key failure. 14001072 Enumerate value failure. 14001082 Delete registry item failure. 14001092 Delete registry value failure. 14002012 Invalid XML format.
Page 240 14003152 Not logged in. 14004012 Unknown registry parameter. 14004022 Command line error. 14004032 Unknown software component parameter. 14004042 Unknown VNC parameter. 14004052 Unknown pause parameter. 14004062 Cancelled by user. 14004072 Registry value is too long. 14004082 Get registry value failure. 14004092 Registry results overflowed.
Page 241 14010012 Delete directory or file failure. 14010022 Open file failure. 14010032 Read file failure. 14010042 Write file failure. 14010052 File content error. 14011012 No Linux config file group found. 14011022 No Linux config file item found. 14012012 Linux platform response error. 14013012 Platform interface enumerate task error.
Page 242 14020232 Required file update.ini not found on writable. 14020242 Required parameters missing in update.ini. 14020252 None of the specified network interfaces could be configured. 14020262 Not enough space on the target partition. 14020272 The target partition is too large for the specified image. 14020282 Could not access the specified URL.
Page 243 14020612 Put resume error. 14020622 Set port error. 14020632 Unknown. 14020712 FileException unknown Exception. 14020722 File does not exist. 14020732 No more free disk space. 14020742 Write forbidden. 14020752 Create forbidden. 14020762 Read forbidden. 14020772 Create directory forbidden. 14020782 File seek forbidden. 14020792 Combine path error.
Page 244 14021013 Time out to wait for a thread. 14021014 File size read does not match its actual size. 14021015 Cannot crack FTP URL. 14021016 Server not using FTP. 14021017 Connection open failed. 14021018 Cannot connect to server. 14021019 No file found on server. 14021020 No available space on storage media to copy a file.
Page 245 14022022 Remount error. 14022023 No such file. 14022024 No such path. -2 Target agent timed out while executing task. -100 Failed to get hostname. -101 Hostname without domain part. -102 Failed to set linger for socket. -103 Reserved, no use. -104 Reserved, no use.
Page 246 -127 Line list is bad. -128 Option is not implemented. -129 Function is not implemented. -130 LIST command failed. -131 RETR command failed. -132 STOR command failed. -133 Failed to write file. -134 Failed to read file. -135 Failed to write to socket. -136 Failed to read from socket.
Page 247 -158 Connection is closed by peer. -159 Not connected. -160 Cannot start data transfer. -161 Failed to transfer data. -162 PORT command failed. -163 PASV command failed. -164 UTIME command failed. -165 UTIME command is not available. -166 HELP command failed. -167 Failed to delete local file.
Page 248 -189 Cannot tell if file exists. -190 File exists but cannot find the file type. -191 Is not a directory. -192 Recursion limit is reached. -193 Control socket is timeout. -194 Data socket is timeout. -195 User canceled the FTP task. -1000 Invalid XML format.
Page 249 -1232 Unknown VNC parameter. -1233 Unknown pause parameter. -1234 Task canceled by user. -1235 Error in registry value (registry value too long). -1236 Failure getting registry value. -1237 Failure cloning registry (item too long). -1301 Failure connecting to FTP Repository. -1302 Unknown FTP error.
Page 250 -1422 Failed to resume uploading a file. -1501 Unknown FTP file error. -1502 File does not exist. -1503 No more disk space. -1504 Failed to open a file for write. -1505 Failed to create a new file. -1506 Failed to open a file for read. -1507 Failed to create a directory.
Page 251 -5001 Failure accessing registry (invalid path). -5002 Failure accessing registry (could not open current user). -5003 Failure accessing registry (item does not exist). -5004 Failure accessing registry (invalid value type). -5005 Failure accessing registry (error opening key). -5006 Failure accessing registry (error enumerating value). -10001 The task type is unrecognized by the Gateway.
Page 252: Index
Index management agent properties, displaying 49 broadcast 37 tree 3 Activity Directory 166 tree icons 48 add-ons 120 manual configuration 42 devices add-ons, applying to thin walking with IP list 40 client 120 walking with IP range 38 adding using MAC adding client, discovering 37 addresses 154...
Page 253 gateway 2 file and registry templates groups gateway icon in systray 26 command sub-task 111 adding 163 copy files sub-task 110 assigning permissions to 163 gateway, installing 7 delete files sub-task 110 assigning users to 160, 164 gateway, system merging 111 deleting 166 requirements 9 pause sub-task 111...
Page 254 configuring Internet registry Explorer 107 NAT environment 42 changing settings 143 NeoLinux 4.x devices 212 editing settings 149 configuring keyboard 104 Neoware, legacy client BIOS getting settings 143 configuring mouse 105 settings 130 remote configuring network 102 network command execution 117 configuring region 106 checking connection status 67 execution of Windows...
Page 255 creating/editing 73 view importing/exporting 74 authentication key 190 management 72 management console sequencing 73 menu 43 tasks advanced 120 walking common 90 with IP list 40 parameters 183 with IP range 38 settings 186 write filter policy setting 185 start and end time 183 using rules 86 TCP ports required 10 technical support 5...

This manual is also suitable for:

T5145 - thin client - tower T5530 - compaq thin client T5540 - thin client - 512 mb ram T5545 - thin client - 512 mb ram T5630 - thin client T5720 - compaq thin client ... Show all

HP T5135 - Compaq Thin Client User Manual

Introduction

Installing HP Device Manager

Getting Started

Chapter 4 Using the Hp Management Console

Common Tasks

Chapter 5 Common Tasks

Advanced Tasks

Configuration Management

Repository Management

214 Appendix A Performing a Persistent Write Operation on Neolinux 4.X Devices

Appendix B Status Walkers

Appendix C Error Code Reference

Index

Quick Links

Related Manuals for HP T5135 - Compaq Thin Client

Summary of Contents for HP T5135 - Compaq Thin Client

This manual is also suitable for:

Table of Contents