TROUBLESHOOTING GUIDE -
PROBLEM
Opener does NOT run
from wall console.
Opener runs, but door
does NOT move.
Opener works from
wall console, but NOT
from remote.
Remote has less than
25 feet operating
range or no operation.
Door starts down,
then STOPS and goes
back up.
OR
Safe-T-Beam® System
malfunction.
Door starts down,
then STOPS before it
is closed.
OR
Door will only open.
Door starts up, but
STOPS before it is
completely open.
Door will only run
closed.
Door opener starts for
no reason.
OPERATION - FOR HELP - 1-800-35-GENIE OR WWW.GENIECOMPANY.COM
WHAT TO DO
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