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Q-See QR4714 User Manual

4 ch. h.264 network dvr retractable 7” lcd monitor
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User Manual
model QR4714
4 CH. H.264 NETWORK DVR
RETRACTABLE 7" LCD MONITOR

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Summary of Contents for Q-See QR4714

  • Page 1 User Manual model QR4714 4 CH. H.264 NETWORK DVR RETRACTABLE 7” LCD MONITOR...
  • Page 2 © 2010 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduces to any machine-readable form without prior written approval.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS table oF Contents Contents box Contents FoR YouR saFetY getting to KnoW the QR4174 Front Panel Rear Panel Remote Control Mouse dvR FeatuRes Functions Other Features installing the dvR Install the Hard Drive Connect DVR to Cameras Connect DVR to External Monitor Connect Power Supply staRting the dvR...
  • Page 5 ConFiguRing the dvR DVR Menu Overview Pop-up Menu Main Menu Camera Setup Set Camera Name and Position 18 Enable Live Viewing 18 Enable Auto-Sequence18 Record Setup Turn Camera Recording On/Off 20 Select Resolution Quality Audio File Size Customizing Record Mode21 Network Setup DHCP PPPoE...
  • Page 6 opeRating the dvR Record Stop Recording PTZ Control General Cruise Setup Search Recordings Backup Recorded Files Playback Software Multimedia Player Menu 51 Enable Plug-Ins and Log-In to Net-Viewer Main Interface of Net-Viewer net-vieW pRogRam Controls Menu Live Replay Setup Logging Out of Net-Viewer PTZ and Live Play Controls...
  • Page 7 Operation Functions Primary Settings Advanced Settings 62 Netword Settings Network Functions 63 Auxiliary Functions 63 Menu Button Basic Settings Setting up Alarm Record Mode tRoubleshooting sYstem ConneCtions Q-see pRoduCt WaRRantY...

  • Page 8: Box Contents

    installation made easY box Contents QSDR74RTS DVR w/Built-in 7” LCD Display Screen Power Supply For DVR BNC– RCA Cable Ethernet Cable USB Mouse Remote Control Software CD Quick Start Guide User Manual (this manual)

  • Page 9: For Your Safety

    FoR YouR saFetY To prevent damage to your Q-See product or injury to yourself or to others, read the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

  • Page 10: Getting To Know The Qr4174

    getting to KnoW the QR4174 FRont panel 8 9 10 12 13 14 15 16 17 18 19 20 21 1. Enter/Exit Display Screen 12. IR Receiver 2. 7” LCD Screen for Monitoring 13. Hard Drive LED 3. Show Menu 14.

  • Page 11: Remote Control

    Remote ContRol 1. Numeric Keys 2. Channel Select (1-8) 3. “all” Preview All Channels 4. “menu” Enter/Exit Main Menu Up Key Down Key Left/Right Key 8. sel Select Key/ Edit Key Rewind Play Recorded Events Forward Manual Recording Pause/Frame Play Manually Stop Recording or Playback 15.

  • Page 12: Dvr Features

    dvR FeatuRes FunCtions Real-Time Monitoring: Supports Real-Time Surveillance via Monitor Save Files: DVR Saves Real-Time Recording of Image Files to HDD Backup Files: Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive Playback Files: Supports DVR single CH and Multiple CH Playback of Recorded Files Network Operation: Supports Remote Surveillance by Multiple Users Simultaneously Alarm Setting: Supports HDD &...

  • Page 13: Installing The Dvr

    installing the dvR WaRning! Caution: Always turn off the DVR’s power before installing or removing the hard drive! install the haRd dRive 1. Use the provided key to open the DVR’s Hard Disk Drive (HDD) drawer illustration 2. Remove screws and carefully open the top cover of the DVR illustration 3.

  • Page 14: Starting The Dvr

    staRting the dvR sYstem initialization 1. After connecting the power adapter, turn on the power button 2. The system will boot-up and launch a “System Initializing” message, as shown in image 1. System Initializing... NEED IMAGE IMAge 1 IMAge 2 main inteRFaCe sCReen Once the system initialization process is complete, the system will enter the main interface IMAge 2...

  • Page 15: Trobleshooting

    tRobleshooting video loss: If the system does not detect a video input, you will receive a “Video Loss” message for each IMAge 3 camera as depicted in . Once the cameras have been connected, the Main Interface IMAge 2 screen will display a live feed from each camera in its respective box as shown in alarm sounds: If the first box on the Main Interface screen displays an “H”...

  • Page 16: Configuring The Dvr

    ConFiguRing the dvR dvR menu oveRvieW COLOR SET CAMERA DWELL TIME DISPLAY RECORDING SEARCH NETWORK PLAYBACK RECORD SEARCH DETAIL FILE FILE BACK-UP LOG SEARCH HDD MANAGEMENT MAIN MENU ALARM SETTING DEVICE MANAGEMENT PTZ SETTING MOBILE AREA SETTING MOTION TIME SETTING USER PASSWORD AUDIO/VIDEO SETTING SYSTEM...

  • Page 17: Pop-Up Menu

    pop-up menu The pop-up menu provides access to the Main Menu, Video Search, PTZ, Start Record, Stop Record, Start Cruise, Start Auto Sequence, and Picture in Picture Mode options. IMAge 5 To display the pop-up menu, as shown in : From the MAIN INTERFACE screen, right-click the mouse To exit the pop-up menu and return to the MAIN INTERFACE screen, click on any area outside of the pop-up menu...

  • Page 18: Camera Setup

    CameRa setup set Camera name and position To set up the display name and position for each camera, complete the following instructions: 1. From the Main Menu, select the camera icon 2. From the camera setup interface ( IMAge 7 ), assign a name for each of camera, up to 8 characters long by highlighting the field next to the channel under the NAME column.
  • Page 19 3. Select the amount of view time, from 0 to 10 seconds, for each camera from the drop- down list. 4. To set the rotation time for all cameras to 5 seconds, select DEFAULT. 5. When finished selecting times, select APPLY and then EXIT to close the AUTO ROTATION menu Note: changes will only be saved, when you select APPLY before exiting IMAge 9...

  • Page 20: Record Setup

    ReCoRd setup From the Record Setup menu turn the recording status for each camera channel on and off, set the recorded image quality, enable audio recording, schedule recording times and set recording file sizes. To set up the recording options on DVR 1.

  • Page 21: Audio

    audio Select enable or disable to turn the audio input on or off. When the audio is turned off, the DVR system will not record audio and you will not hear sound during playback of your recorded events. File size Select the FILE SIZE drop-down list to set the maximum recording time for all recorded files to be 15, 30, 45 or 60 minutes in length Customizing Record mode...

  • Page 22: Network Setup

    netWoRK setup The Network Setup menu options need to be configured in order to access the DVR remotely over a network or the internet. From the Network Setup menu, select the Network Type (DHCP, PPPoE, or Static), Port and Web Port (80 and 9000 by default). To configure the Network settings of the DVR, from the Main Menu, select the Network icon IMAge 12 and the Network Setup menu opens (...

  • Page 23: Ddns Setup

    3. Write down the gateway and subnet mask numbers (Green arrows on Image 14) so IMAge 15 you can enter them into the network settings of the DVR ( 4. From the Network Setup, select the Static option from the “TYPE” drop-down list 5.

  • Page 24: Port Forwarding

    WaRning! Caution: a dynamic address (IP numbers) can change from time to time depending upon your service provider. If the remote Caution: a dynamic address (IP numbers) can change from time to time monitoring stops working at some point, the IP address may have depending upon your service provider.

  • Page 25: Pop-Ups & Activex Controls25

    IMAge 18 IMAge 19 pop-ups & activex Controls To access the DVR from the Internet Explorer web browser, after completing the NETWORK SETUP steps, the browser controls will need to be modified to allow pop-ups and enable ActiveX Controls. To allow pop-ups: 1.

  • Page 26: Accessing The Dvr From A Remote Computer26

    7. Scroll down to ACTIVEX CONTROLS AND PLUG INS and make sure all items listed under the ActiveX Controls and Plug Ins are set to either prompt or enabled (RED/ IMAge 21 BLUE arrows 8. Click OK to apply settings IMAge 20 IMAge 21 accessing the dvR from a Remote Computer...

  • Page 27: System Functions

    IMAge 23 IMAge 24 sYstem FunCtions (IMAge 25 The System Setup menu ) provides access to configure the following system settings: Date/Time, Password, Audio/Video, Language, System Info and System Maintenance. IMAge 25 IMAge 26 setting the date/time 1. From the Main Menu, select SYSTEM to open the SYSTEM SETUP menu 2.

  • Page 28: Password

    5. Select the time zone format (see IMAge 27 for assistance in selecting the correct time zone) 6. Enable daylight savings time if applicable 7. Select DEFAULT to reset all values to the original factory installed settings 8. Select APPLY to save settings 9.

  • Page 29: Video Setup

    IMAge 28 IMAge 29 video setup The Video Setup dialogue box allows the user to set the VGA resolution and PAL/NTSC designation. 1. From the Main Menu, select SYSTEM to open the SYSTEM SETUP menu 2. Select VID to open the VIDEO SETUP menu ( IMAge 29 3.

  • Page 30: Info

    5. Select EXIT to return to the SYSTEM SETUP menu info The INFO panel allows the user to view the system’s device type, software version and MAC IMAge 31 address, as shown in IMAge 30 IMAge 31 system maintenance The SYSTEM MAINTENANCE menu provides access to reset the DVR to factory default settings, update the system software (firmware), and set the system’s auto-maintenance feature.
  • Page 31 If a new hard drive is installed into this DVR, access the HDD Management menu after a new HDD is installed. HDD Status: If the new hard drive needs to be formatted, the system will automatically detect and the alert will appear nest to HDD STATUS. IMAge 34 No Disk: The HDD STATUS will show NO DISK (as shown in ) if the hard drive is not...

  • Page 32: Set Alarm

    6. Select EXIT to return to the SYSTEM SETUP menu HDD Format formats the HDD by erasing all of the data and files that are on the disc. Please note: after installing a new hard drive, files cannot be recorded until the hard drive has been formatted.
  • Page 33 The DVR can be used in conjunction with motion sensors (not included) or the DVR’s built-in motion detection settings can be used, which will signal if the DVR detects movement on one of the cameras. The sensitivity can be adjusted to suit the specific situation. To configure the alarm options: 1.
  • Page 34 • Off: Selecting OFF from the HDD Loss drop down menu turns this buzzer notification off. HDD Space: The HDD Space option enables an alarm buzzer when the HDD is running low on available storage space. • On: Selecting ON from the HDD Space drop down menu generates an alarm buzzer when the HDD is running low on available storage space.

  • Page 35: Motion Detect

    4. Select ON next to the SSL button to enable an extra layer of protection to help prevent the email account and password from being hacked. 5. Generally the SMTP PORT should be set at 25, however, check with your email server for verification of the preferred SMTP PORT 6.

  • Page 36: Ptz Setup

    5. Select 1, 2, 3, or 4 from the SENSITIVITY drop down menu to set the sensitivity of the motion detection (1 is the least sensitive and 4 is the most sensitive) 6. Click SETUP for each camera next to MD AREA, which allows you to define the area to be detected for motion and when any object moves in the designated area, recording will be triggered.

  • Page 37: Mobile Setup

    8. From the CRUISE drop down menu select ON or OFF, to match the settings on the PTZ camera 9. Enter a number in the ADDRESS CODE, to match the settings on the PTZ camera 10.Repeat steps 4-9 for each PTZ camera connected to the DVR IMAge 40 IMAge 41 mobile setup...
  • Page 38 Configuring the Mobile Phone for DVR Access: Configuring Windows Mobile OS: To access the DVR from a mobile phone using a Windows Mobile operating system, follow these steps: 1. Webcam installation: Begin by installing the webcam program that is included on the CD that comes with the DVR by copying the “QQeye.CAB”...
  • Page 39 11.Select DISCONNECT to discontinue the live viewing ( IMAge 48 12.The SETTING button on the main QQeye program dialogue screen (Image 48) allows the display image to be modified and allows the selection of a variety of display modes including: NORMAL and FULL-SCREEN. 13.The main QQeye program dialogue screen (Image 48) also displays the network status information, network transmission speed, frame rate and image resolution in the lower left hand corner of the display.
  • Page 40 From left to right, the buttons at the bottom of the main QQeye program dialogue screen IMAge 48 ) work with a PTZ camera as follows: Navigate video image Left, Right, Up, Down Zoom In and Zoom Out Increase or Decrease Focus Increase or Decrease Brightness Snap to Capture Screen Image IMAge 48...
  • Page 41 IMAge 50 IMAge 51 IMAge 52 5. You will be asked if you would like to install the QQEye program ( IMAge 51 ). Select YES and continue the installation process as instructed 6. When prompted for an install location, select “Phone Memory” and click SELECT IMAge 52 7.
  • Page 42 12. In the SERVER PORT field, enter the same web port number as the Server Port in the DVR setup, it needs to be forwarded to the IP address of the DVR, the setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to the ports used for standard remote access.
  • Page 43 6. Once APlayer has been located, select the FREE button to begin the download (you must have an iTunes account to download the application). 7. Once the APlayer application has been downloaded, click on its icon on your phone to IMAge 57 start the APlayer program ( 8.
  • Page 44 On the iPHONE 1. Open APP STORE 2. Search for APLAYER, click FREE and click Install (you need to have itunes account) PIC 1 You will see an icon for Aplayer.( 3. Click on the Aplayer icon. 4. Click Setting button (red box) at the bottom right corner of screen. ( PIC 2 5.
  • Page 45 Menu Lock After all of the settings and features have been configured, the DVR can be locked to ensure nothing is changed accidentally. 1. From the MAIN MENU, use the mouse to right click 2. Select LOCK from the popup menu 3.

  • Page 46: Operating The Dvr

    opeRating the dvR ReCoRd The DVR will start recording based on the settings that have been configured. To manually record follow these steps: 1. From the MAIN INTERFACE screen, right click the mouse to open the pop-up menu 2. Select START RECORD 1.

  • Page 47: Cruise Setup

    IMAge 61 IMAge 62 Cruise setup IMAge 62 To configure the AUTO CRUISE function, open the CRUISE SETUP screen ( ) by IMAge 61 clicking on the CRUISE SET button on the PTZ Setup menu ( Set: To set a stop point for the PTZ camera, 1.

  • Page 48: Search Recordings

    seaRCh ReCoRdings To search previously recorded video, use the following steps: 1. From the MAIN MENU, select SEARCH to open the VIDEO SEARCH menu ( IMAge 63 2. To search video by a specific date, enter the desired date into the VIDEO FILE field by clicking on the left mouse button and entering the numbers from the drop down keyboard 3.

  • Page 49: Backup Recorded Files

    The video can also be searched using the playback control bar on the DVR. It can be searched at a normal speed, paused and played frame by frame. Recorded video files can be searched at a forward frame rate of 2x, 4x, and 8x, at a slow play rate of 1/2x, 1/4x, and 1/8x. When viewing recorded files in search mode, the system will return to the previous menu when the end of the video is reached.

  • Page 50: Playback Software

    IMAge 65 IMAge 66 plaYbaCK soFtWaRe To playback a file that has been backed up to a USB drive, use the following steps: 1. Open the Playback Software program on your computer 2. Click on FILE and select OPEN LOCAL FILE to find/select the backup file ( IMAge 67 This will generate a dialog box of all the files on the device or computer 4.

  • Page 51: Multimedia Player Menu

    IMAge 69 IMAge 70 multimedia player menu (IMAge 70) The date of the recording is depicted in upper right hand corner The 24H recorded timeline represents the time of the video in hours The 0~60 minute recording timeline represents the time of the video in minutes The green bar represents the length of time of the recorded video currently playing Play All the windows...

  • Page 52: Video Play Settings

    video play settings 1. In the multimedia player interface, select SETTING from the toolbar 2. Select VIDEO PLAY SETTING 3. Select NORMAL VIDEO BAR ( IMAge 71 4. Choose which camera to play from the CHANNEL drop down list ( IMAge 72 5.

  • Page 53: Enable Plug-Ins And Log-In To Net-Viewer

    net-vieW pRogRam enable plug-ins and log-in to net-vieWeR Prior to running the Net Viewer program, ensure the pop-up blockers are turned off and the ActiveX controls are enabled, as instructed under the Configuring the DVR > Network Setup section. 1. Open an IE Browser window and input the IP address and web port of your DVR (i.e., http://172.18.6.202/) into the address bar to generate a Net-Viewer User Log-in IMAge 75 screen (...

  • Page 54: Controls

    ContRols Refer to Section 6.2.2 for a more detailed description of the actions associated with the specific buttons of the Net-Viewer illustrated above (Picture 70). However, a general description of the buttons is as follows: 1 – Menu Bar 2 – PTZ Panning Options 3 –...

  • Page 55: Setup

    setup Selecting REPLAY from the Net-Viewer toolbar will allow the configuration of the controls for recording preferences, alarm preferences, PTZ controls and the network and system settings. The various tabs within this Setup sub menu are RECORD, ALARM, PTZ CONTROL, NETWORK, SETTING, and HOST INFO: RECORD IMAge 78...
  • Page 56 2. Configure each camera’s sensor alarm settings by selecting the desired option from the I/O ALARM drop down menu. • Select NO for normally opened • Select NC for normally closed. 3. To configure the DVR to detect motion: • Select ON or OFF from the STATUS drop down menu to enable or disable motion detection on each camera •...
  • Page 57 • Post Rec: This sets how long to to record after the alarm ends, Select 0 seconds, 30 seconds, 1 minute, 2 minutes or, 5 minutes 8. Select the DEFAULT button to reset all options to their original factory installed settings 9.
  • Page 58 7. From the VERIFY drop down menu match the settings on the PTZ camera If you have a verification setting on the control board then set this option to match it, if you do not have this option on the PTZ camera control board then leave it set to OFF. 8.

  • Page 59: Logging Out Of Net-Viewer

    SETTING IMAge 83 The SETTING tab on the Setup menu ( ) allows the control of the Net-Viewer program settings. (1) Select Internet Bandwidth from the drop down menu (2) Select the path where screen path images should be saved (3) Enable a password by selecting ON from the IE PASSWORD ENABLE drop down menu (4) Enter user password and admin password into required fields...

  • Page 60: Ptz And Live Play Controls

    ptz and live plaY ContRols 1. PTZ Panning Direction: Controls the panning direction of the PTZ Camera 2. Zoom, Focus and Iris: Increase or decrease the zoom, focus or brightness of the picture 3. Bit Rate Settings: • CUR: Displays current bit rate. Set the bit rate manually by inputting the desired rate in the accompanying box •...

  • Page 61: Specifications

    speCiFiCations Model Number QR4174 Video System NTSC or PAL Video Compression Format H.264 Audio Compression Format 8kHz*16bit ADPCM Video Input/Output 4-CH BNC Input / 1-CH BNC Output Audio I/O 4-CH RCA Audio Input/ 2-CH RCA Audio Output Display Resolution D1:704×576(PAL) 704×480 (NTSC) Frame Rate Single CH PAL: 25 fps, NTSC 30 fps Recording Resolution...

  • Page 62: Appendix

    appendix opeRation FunCtions primary settings Time Setting Setting system date, time and format and day-light saving time setting Language Select Setting system language Ch Setting Setting CH title and position; adjusting image color parameter value; setting CH display to ON / Off and time display/recording time overlaying to On/Off. Rec.

  • Page 63: Netword Settings

    netword settings Network And Selecting network mode and setting net-viewer port, web port, DNS and DDNS Port Setting parameters network Functions Live Display Real time video input remotely Remote Recording Setting recording mode and status of DVR remotely Remote Playback Check local recording history via network PTZ Control Remotely control PTZ camera, position, focus, zoom and iris etc.

  • Page 64: Setting Up Alarm Record Mode

    setting up alaRm ReCoRd mode Use the chart below to determine the correct alarm mode. Once the alarm is triggered, the alarm icon will appear, and when many alarms are triggered, alarm remarks will occur on the screen. Alarm On Not Recording Alarm Recording Normal Recording No Recording...

  • Page 65: Troubleshooting

    tRoubleshooting Q: what can I do if the system does not detect the HDD? A: Check the data and power cables and make sure they are securely connected. Q: I have changed the password but do not remember the new password. How can I access the system? A: If you forget the system password, reset the password by entering 519070 into the password field.

  • Page 66: System Connections

    Q: we have attached a PTZ camera but cannot control it. what is wrong? A: Verify that the protocol, baud rate, address and other settings on the PTZ camera match the settings you have entered into the DVR setup. Make sure the data cables are securely attached to the DVR’s RS485.

  • Page 67: Q-See Product Warranty

    3. Damage caused by acts of nature (e.g., earthquake, fire, etc). 4. Equipment damage caused by the maintenance of personnel not authorized by Q-See. 5. Product sold over 12 months ago. In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product.

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