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mnf@r at @n
Troubleshooting
No picture,
no sound
but TV is on
Maybe
the cabh,/air
setting
is set to the wrong
position.
Select
GUII)I_' Plus+ 2/le_lu fl'om the Main menu,
select
the
Setup option
and provide
the correct
inf_)rmation
on the fi_tlowing
screens.
Go to pages
16 17 for detailed
instructions.
The channel
might
bc empty
chm_ge chmmc]s.
If" you're
watching
your VCR and its connected
with
coa×ia] cable to the CABLE/ANTENNA
jack, rune the ['V to channel
3 or 4
(whichever
channel
is selected
on the 3/4 switch
on the back
of your
VCR).
AIso check
to make
sure the TV/VCR
button
on the
VCR is in the correct
mode
(press
the TV/VCR
button
on your VCR).
Sound okay, picture poor
Cb('ck antcm_a connections.
Make sure all of the cabh's arc firmly connected
to the jacks.
%T adiusting sharpness
function to improve weak signals. Go to page 50 fi)r more instructions.
Black
box
appears
on the
screen
Closed
captioning
might
b(, on. Check
the
(Josed(21ptio_1
l)l-_l_l_O' control
panel
in the
,'_c_e,*_ m('nu.
Go to page
50 fi_r more
instructions.
Every
time
I turn
on
the
TV, the
Guide
is on the
screen
The G UII)E
Plus+ system
automatically
appears
on the screen
when
you
use the ['V button
on the remote
to turn
on the TV. You
can turn off this fi, amre
by pressing
GI. II)E on your remote
control
and
then
select
the Menu
bar. Press
the right arrow
button
to
select Setu/) Choose
lCet_w
opt_ns
and select O{¥_
GUIDE Plus+ System
Problems
GUIDE Plus+ setup won't
switch to channel
9 for VCR and/or
channel
02 cable box
Make sure you have removed
the I)cmo Pin from the G LINK jack. Check to see if the G LINK wands are positioned
correctly in
fl'ont of components'
remote
sensors.
G [JIDE Plus+
system
comrol
of cable
box is slower
than
direct
control
of tim box
itsetE Keep
this in mind
when
changing
channels.
You may
have
an incorrect
GUIDE
Plus+
Channel
Lineup.
['be
guide
may get out of sync with
the cable
provider.
Use the
G_TI)E
t'hts+
Setup in the
GblDE
Plus+ Me_lu to change
tim zip code
to 99999.
rurn
tim TV off for 10 minutes.
Use Setup
again
to change
the
zip code
back to the correct
wdue.
If asked,
be sure to select
the correct
channel
lineup
from
the on screen
list.
Program information
doesn't download
Review
your
setup
information
and make
sure its correct.
Press MENU
on the remote
and sch, ct (,'Ull)tJl'hts+
5etztp.
Go to page
16
fi_r dctaih, d instructions
about
the GI. II)E Plus+
Setup
menus.
The ['V must
be off to download
infi_rmation.
Leave
your
TV off overnight
for at h'ast 10 hours
to receive
the
initial download
for
your
area.
If you're
using
a cable
box,
leave
it on so you
can receive
program
infk)rmation.
Scheduled
Watch
or Record
doesn't
occur
Check
Schcduh,
fi_r timer
conflicts.
Go to page
52 for instructions.
M'dl<e sure the wands
of the G LINK cabh'
are placcd
in front
of the remote
sensor(s)
on the
component(s).
Make
sure your VCR is turned
off during
tim time
you've
scheduled
to record
a program
because
the system
turns
the VCR on when
it starts
recording
(if it's already
on when
recording
starts,
the system
will turn
it off).
Make
sure there
is a tape
in the VCR and that the VCR is connected
properly.
Be sure that
you set up tim VCR in the
G_JI)E
Phts+ syrup
menus
If you
don't
complete
the
Co_filggurinJg,fi)r
a VCK steps
successfully,
the Record
option
won't
be awtilable.
Go to p. 18 for detailed
instructions.
If a cable
box
is attached
to your TV. make
sure you
set it up correctly
in the
GUll)tJl'hts+
Setup
menus.
Go to page
16 17 for
detailed
instructions.
55
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Table of Contents
Troubleshooting
