Troubleshooting - Maytag MVWB950YG0 Use And Care Manual

TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call ...
In USA www.maytag.com/help - In Canada www.maytag.ca.
Vibration, rocking, or Feet may not be in contact with the
"walking" floor and locked.
Washer may not be level. Check floor for flexing or sagging. Hf f looring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
Vibration during spinning
or washer stopped with
uL error code flashing
Load could be unbalanced.
Somution
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
See "Level Washer" in the 'qnstallation hstructions".
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Avoid washing single items. Balance a single item such
as a rug or jacket with a few extra items. Hfthe uL error code
is flashing, redistribute the load, close the lid, and press
START/PAUSE.
Use Bulky cycle for oversized, non-absorbent items
such as comforters or poly-filled jackets. Other items are
not appropriate for Bulky cycle. See "Cycle Guide".
Htem or load not suitable for selected cycle. See "Cycle Guide"
and "Using Your Washer".
Clicking or metallic
noises
Gurgling or humming
Objects caught in washer
drain system.
Washer may be
draining water.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
Htmay be necessary to call for service to remove items.
Htis normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
Check the following for Washer not level. Water may splash off basket if washer is not level.
proper installation:
Fill hoses not attached tightly. Tighten fiIFhose connection.
Fill hose washers Make sure all four fill hose flat washers are properly seated.
Drain hose connection
Not enough water
in washer
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Load not completely covered
in water.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can backup out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
An unbalanced load can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for an HE low-water washer. The load will
not be completely under water. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid."
mMPORTANT: Do not add more water to washer. The added water
lifts the load off the washplate, resulting in less effective cleaning..j
14