Page 1 XEROX WorkCentre Pro 555/575 Advanced Features Guide 708P84302...
Page 2 AL7 1HE United Kingdom ©2000 by Xerox Corporation. All rights reserved. Xerox®, Xerox Limited® and all the products mentioned in this publication are trademarks of Xerox Corporation and Xerox Limited. Products and trademarks of other companies are also acknowledged. Copyright protection claimed includes all forms and matters of...
Page 3: Table Of Contents
Table of Contents Chapter 1 Introduction ................1-1 Finding Information in the Advanced Features Guide (SAG) .....1-1 Information provided by the User’s Guide ..........1-3 Document Conventions ................1-4 Notes, Cautions, and Warnings..............1-5 Chapter 2 Programming the Machine............2-1 Using the Menu Mode ................2-1 Keys used in Menu Mode Operation ..........2-2 Menu Flow Map .................2-4 Character Entries..................2-7...
Page 4 Modifying or Deleting One Touch Dial Numbers ......2-25 Pre-setting Group Numbers ............2-26 Programming Group Send ............... 2-28 Deleting or Modifying a Group Number........2-29 Filling out the One Touch Label..........2-30 Setting the Department Codes ..............2-31 To setup Department Codes ............2-31 Changing the Department Code Settings.........2-34 Setting the Machine Default Settings ............2-36 Error Correct - ECM Default Setting..........
Page 5 Multi Access Function Table - PC..........2-58 Chapter 3 Receiving Documents ............3-1 Basic Receive.....................3-3 Setting the Auto Answer Mode ............3-3 Setting the Fax/Tad Answer Mode*............3-4 Setting the Tel/Fax Answer Mode* .............3-5 Setting the Manual Answer Mode............3-6 Advanced Receive..................3-7 Collate Fax ..................3-7 Reduce Receive Fax Setting ..............3-8 Receive to Memory................3-9 Secure Receive ................3-10...
Page 6 Chapter 5 Transmitting Documents ............5-1 Transmission Modes ................. 5-1 Memory Send or Direct Send Default Mode..........5-4 Memory Send .................... 5-5 Direct Send ....................5-6 Direct Send with Memory Send Selected ........... 5-7 Manual Send ....................5-8 Delayed Start....................5-8 Priority Transmission..................
Page 7 ITU-T Relay Communications ..............5-33 ITU-T Relay Transmission..............5-33 Chapter 6 Cancelling Jobs ..............6-1 Stop Key .....................6-1 Job Status Key ...................6-1 Cancel Job Key ..................6-2 Direct Send Jobs ..................6-5 Chapter 7 Polling ..................7-1 Polling Communications ................7-1 Storing a Document to be Polled............7-2 Storing a Document to be Polled in a Poll-once Box....7-3 Storing a Document to be Polled in a Multi-poll Box ....7-5 Cancelling Documents Stored in a Polling Box ......7-6...
Page 8 Deleting a Document Stored in a Local ITU-T Mailbox ..... 8-9 Remote ITU-T Mailbox ..............8-11 Sending to a Remote ITU-T Mailbox........8-11 Polling a Remote ITU-T Mailbox ..........8-14 Attaching an ITU-T Sub Address............8-16 Transmitting a Document to an ITU-T Sub Address ....8-17 Polling a Document Using a Subaddress.........
Page 9 Making Copies..................10-1 Chapter 11 Using the ControlCentre ............11-1 Setting up the WorkCentre ...............11-2 Setting the Machine Defaults............11-2 Setting up the Telephone Lines............11-3 Using the Power Save features ............11-4 Setting the PC’s Date and Time on the WorkCentre ......11-5 Changing Your ControlCentre Password .........11-5 Setting the Fax Send Options..............11-6 Setting the Cover Sheet and Send Header Options ......11-6 Choosing How to Send Faxes ............11-6...
Page 10 Deleting One Touch Key Entries ............ 11-15 Presetting a Speed Dial Number............ 11-15 Editing a Speed Dial Number ............11-16 Deleting Speed Dial Numbers ............11-17 Presetting a Group Dial Number ............ 11-17 Editing a Group Dial Number ............11-18 Deleting Group Dial Numbers ............
Page 11 Calling for Service ..................12-3 Error Messages and Codes..............12-3 Error Codes ....................12-6 Status Code Table................12-8 Transmission Problems ................12-9 Reception Problems ................12-10 Image Quality ..................12-11 Appendix A Installing Options ............... A-1 Installing the Optional Handset (not available in all countries) ....A-1 Installing the Optional Paper Tray .............
Page 12 Cleaning the Cabinet............... C-21 Cleaning the Document Scanner ............ C-22 Cleaning the Paper Pickup Roller and Paper Guide ....... C-24 Appendix D Data Sheet................D-1 Appendix E Safety Certification and Environmental Compliance ..E-1 Laser Safety Information ..............E-3 Third Party Certification..............E-4 Radio Frequency Emissions USA .............
Page 13: Chapter 1 Introduction
Introduction Introduction Thank you for purchasing the Xerox WorkCentre Pro. The WorkCentre is designed for ease of use, but to use your machine to its fullest potential, take some time to read the Documentation. You will be ready to send and receive faxes and make copies with your machine as soon as you have read the User Guide.
Page 14 Describes the Polling functions and instructs how to perform each function. Mailbox Communications - Chapter 8 Describes both the Xerox Mailbox system and the standard ITU-T Mailbox system and instructs how to use the mailbox functions for each system. Reports - Chapter 9 Describes the reports and lists and instructs how to setup or print each report.
Page 15: Information Provided By The User's Guide
Introduction Information provided by the User’s Guide In addition, the User’s Guide contains the following sections: Table of Contents Use the Table of Contents to find topics easily. How to Use this Manual - Chapter 1 Describes the information in the User’s Guide and Advanced Features Guide.
Page 16: Document Conventions
Introduction Document Conventions A document convention is simply a way of presenting information. This section explains the conventions used in the WorkCentre Pro User’s Guide. Many procedures require you to press a key to perform a function; these keys appear in boldface type. For example: Press Start to send a fax.
Page 17: Notes, Cautions, And Warnings
Introduction Notes, Cautions, and Warnings This manual uses notes, cautions, and warnings to emphasize information the reader needs. Notes contain information that supplements the text. Notes are emphasized with italics. The following is an example of a note: Note: Notes are provided as additional information. The following are examples of a caution and a warning: CAUTION Do not touch the green drum surface.
Page 18 Introduction WorkCentre Pro 555/575...
Page 19: Chapter 2 Programming The Machine
Programming the Machine Programming the Machine This chapter contains detailed instructions for programming the WorkCentre from the Control Panel. Step-by-step instructions are provided for programming features using the Menu Mode, storing frequently used numbers to automatic dialing keys, and setting machine defaults.
Page 20: Keys Used In Menu Mode Operation
Programming the Machine Keys used in Menu Mode Operation The following table lists the keys commonly used when programming the machine in Menu Mode. Key Description Press the Menu key to change the display from Menu Standby Mode to the menu screen. When the menu screen is already displayed, press this key to scroll up through the menu selections.
Page 21 Programming the Machine To program a Menu feature using the scroll keys: 1. From the Standby Mode, press: Menu Menu map 1.Fax features 2. Using the arrow keys, scroll through the list until the feature you wish to program is displayed, then press the Enter key.
Page 22: Menu Flow Map
Programming the Machine Menu Flow Map WorkCentre Pro 555/575...
Page 23 Programming the Machine WorkCentre Pro 555/575...
Page 24 Programming the Machine WorkCentre Pro 555/575...
Page 25: Character Entries
Programming the Machine Character Entries When programming your Machine ID or names assigned to Speed Dial numbers and One Touch Keys, you enter characters. Also, many features programmed in the Menu Mode require text entries. The following table lists the keys used to enter characters. For more information on entering characters, refer to the character entry procedures later in this chapter.
Page 26: Character Code Table
Programming the Machine Character Code Table The Character Code Table lists all characters that can be entered when programming the WorkCentre. The table lists the numeric keys in the left column and the characters that correspond to each key in the right column. Multiple characters are assigned to most keys and accessed by pressing the corresponding key a specific number of times.
Page 27: Entering Characters
Replacing Characters Input correct characters over the existing characters. 1. Using the Name (40 max) [XERIX arrow keys, position the cursor at the character to be corrected. 2. Enter the desired Name (40 max) [XEROX character. WorkCentre Pro 555/575...
Page 28: Deleting Or Inserting Characters
Note: If you are not in the insert mode, pressing Delete deletes the character, but the spaces remain. Insert Press: Name (40 max) [XERX The message “I” is displayed. 3.To insert, enter the correct Name (40 max) [XEROX character(s). Delete To delete, press 2-10 WorkCentre Pro 555/575...
Page 29: Direct Access Function Keys
Programming the Machine Direct Access Function Keys The 5 Direct Access Function Keys, located in the left of the Control Panel, are programmed to perform some of the most frequently used features automatically. Several of these keys use multi-layered menus similar to the Menu Mode. The following maps illustrates the Direct Access Function Keys displaying the available programmable features.
Page 30: Setting Up The Phonebook
Programming the Machine Setting Up the Phonebook Remote telephone numbers can be assigned to Speed Dial numbers and/or One Touch Keys in the Phonebook. The numbers are used for Alphabetical Dialing, Speed Dialing, One Touch Dialing, Chain Dialing, Group Dialing and Polling Operations. Once preset, these features allow you to send documents or make a telephone call to frequently called numbers by pressing a few keys.
Page 31: Pre-Setting Speed Dial Numbers
Programming the Machine • Determine which fax options you want to store with the One Touch or Speed Dial telephone number. The following options are available: Send Later: Select this option to designate the time you want to begin the job. Confirm Report: Select this option to print a confirmation report after the job.
Page 32 Programming the Machine Once you assign a Speed Dial number and select Fax Options for that number, you can link the Speed Dial number to a One Touch Dialing Key for faster dialing. If you link the speed dial number to a one touch key, you can dial the number using both methods.
Page 33 Programming the Machine 4. Using the Numeric Keypad, enter the fax telephone number (max. 128 digits) you want to assign to the Speed Dial number, then press Enter . Alt Number Hint: You can enter a pause or charge code in the primary and alternate telephone numbers.
Page 34 Programming the Machine 8. Select the Fax Option you want to assign to this Speed Dial: To exit this option, press , and go to step 23 to complete the procedure. To select Send later , press , and go to step 9. To select Confirmation page , press , then go to step 11.
Page 35 Programming the Machine Fax Speed 15. To select fasted possible, press To select 14400bps, press To select 9600bps, press To select 4800bps, press 16. To add an additional option, go to step 8. To exit, press go to step 23 to complete the procedure. Sub address 17.
Page 36 Programming the Machine 22. To add an additional option, go to step 8. To exit, press go to step 23 to complete the procedure. Press One Touch or ENTER 23. To link this Speed Dial Number to a One Touch key, press the desired One Touch Key;...
Page 37: Modifying Or Deleting Speed Dial Numbers
Programming the Machine Modifying or Deleting Speed Dial Numbers Use this procedure to change or delete a previously assigned Speed Dial number. When you enter the Speed Dial number you want to change or delete, the “Already assigned” message displays. To modify or delete a Speed Dial number: 1.
Page 38: Pre-Setting One Touch Numbers
Programming the Machine Pre-setting One Touch Numbers Fifty One-Touch Keys can be programmed to dial a single telephone number, a Speed Dial number or a Group of numbers. An alternate telephone number can be stored with the One Touch key. If the number dialed is busy, the alternate number is dialed after the redial attempts.
Page 39 Programming the Machine 3. Using the Numeric Keypad, enter the remote fax telephone number (max. 128 digits), then press Enter . Alt Number Hint: You can enter a pause or charge code in the primary and alternate telephone numbers. To enter a pause, press the Pause key.
Page 40 Programming the Machine 7. Select the Fax Option you want to assign to this One Touch: To exit the Fax Option, press , and go to step 22. To select Send later , press , and go to step 8. To select Confirmation page , press , then go to step 10.
Page 41 Programming the Machine Fax Speed 14. To select fasted possible , press To select 14400bps, press To select 9600bps, press To select 4800bps, press 15. To add an additional option, go to step 7. To exit, press go to step 22 to complete the procedure. Sub address 16.
Page 42 Programming the Machine 20. To exit the sub address option, press 21. To add an additional option, go to step 7. To exit, press go to step 22. 22. To assign additional One Touch numbers, repeat steps 2-21. 23. When you have completed the One Touch Key assignments, press Exit or Stop to return to the Standby Mode.
Page 43: Modifying Or Deleting One Touch Dial Numbers
Programming the Machine Modifying or Deleting One Touch Dial Numbers Use this procedure to change or delete a previously assigned One Touch number. When you press the One Touch key you want to change or delete, the “One Touch number Already assigned” message displays.
Page 44: Pre-Setting Group Numbers
Programming the Machine Pre-setting Group Numbers If you frequently send faxes to the same group of telephone numbers, you can assign these numbers to a Group. Only Speed Dial or One Touch numbers can be assigned to a group. Preset group numbers can also be used for polling.
Page 45 Programming the Machine 2. Using the Numeric Keypad, enter the number (1-1999) you want to assign to this group. Group dial number (1-9999) 3. Press: Enter Name 4. Using the Numeric Keypad, enter the Group name, then press Enter . Enter speed dial or One touch 5.
Page 46: Programming Group Send
Programming the Machine Programming Group Send The Programmed Group Send feature allows you to send a document to multiple remote parties in a single operation. Using this process eliminates the time and labor required to dial and scan the same document for separate transmissions to different locations.
Page 47: Deleting Or Modifying A Group Number
Programming the Machine Deleting or Modifying a Group Number 1. Press: Menu Group dial number (1-9999) 2. Using the Numeric Keypad, enter the number of the Group you want to delete or modify, then press Enter . Already assigned Group dial number 3.Retain 1.Delete 2.Modify...
Page 48: Filling Out The One Touch Label
Programming the Machine Filling out the One Touch Label As you assign phone numbers to the One Touch keys, use a pencil to fill in the location name on the One Touch Label. One Touch Label One Touch Label WorkCentre Pro 555 WorkCentre Pro 575 2-30 WorkCentre Pro 555/575...
Page 49: Setting The Department Codes
Programming the Machine Setting the Department Codes Use of the machine can be limited to authorized personnel within each department by setting up a Master Department Code and individual Department Codes. You can assign one Master Code and up to 50 Department Codes. The WorkCentre can then monitor the usage for each department.
Page 50 Programming the Machine Note: To reset the Department Code, the following is displayed. To recover the Department Code already being set, press 1 . To set a new Department Code, press 2 . Set dept. code 1.Recover setting 2.New 2. To setup the Master Department Code, press Note: If the Master Number is assigned, go to step 6 to set additional Department Codes.
Page 51 Programming the Machine 5. The Master Department Code entry is completed. To setup individual Department Codes, go to step 6. To exit this feature, press Stop . Dept. number (1-50) 6. Enter a number between 2 and 50 to assign to this Department, then press Enter.
Page 52: Changing The Department Code Settings
Programming the Machine Changing the Department Code Settings The “Master Department Code” is required to add, change, or delete the Department Code settings. This menu is not available to other department codes. To add or change the Department Code settings: 1.
Page 53 Programming the Machine 5. To delete this Dept. code, press To modify this Dept. code, press To exit without changing this Dept. code, press 6. Modify the information as desired. If needed, refer to “Setting the Department Codes” procedure. Press Exit or Stop to exit. WorkCentre Pro 555/575 2-35...
Page 54: Setting The Machine Default Settings
Programming the Machine Setting the Machine Default Settings Error Correct - ECM Default Setting Error Correction Mode (ECM) is an internationally-recognized error correction system. It enables communications with clean images since it automatically re-sends any portion of the document affected by line noise or distortion.
Page 55: Long Original Setting
Programming the Machine Long Original Setting Using the Long Original setting enables the WorkCentre to scan long documents. The available length options are: 1 M (39 inches): Allows document sizes up to 1 Meter in length (39 inches). If a document longer than 1M is scanned, a “Paper Jam”...
Page 56: Redial Count & Interval Setting
Programming the Machine Redial Count & Interval Setting* When a document is reserved in memory and a job number is assigned, the machine automatically attempts to send the document according to the redial setting. Using this procedure, you can set the length of time between redial attempts (Interval), and the number of times your machine redials a number.
Page 57: Receive Interval
Programming the Machine Receive Interval You can set a certain interval to try to receive an incoming document when transmitting an outgoing document consecutively from the same phone line. The interval set by this procedure is inserted after every fourth transmission. 1.
Page 58: Resolution & Contrast Setting
Programming the Machine Resolution & Contrast Setting The default settings can be changed during a transmit or copy operation by pressing the Contrast and Resolution keys on the Control Panel. The following tables define the available default Contrast and Resolution settings: Resolution Description selection...
Page 59 Programming the Machine To change the Contrast & Resolution: 1. Press: Menu Scan Resolution 1.Standard 2.Fine 3.Superfine 2. Select the Resolution: To select Standard, press To select Fine, press To select Superfine, press Contrast 1.Normal 2.Darker 3.Lighter 3. Select the Contrast: To select Normal, press To select Darker, press To select Lighter, press...
Page 60: Power Saver Setting
Programming the Machine Power Saver Setting The Power Saver function allows you to turn the power off to save power consumption. If the Power Saver function is On, a warm up period is needed before printing occurs. There are two Power Save modes with this machine, Super Power Save and Printer Power Save.
Page 61 Programming the Machine 3. When you select the Automatic mode, using the Numeric Keypad, enter the time period (in minutes) for standby before the machine enters the Super Power Save mode automatically. Enter time (1-60) [ 3] 4. When you select the Manual mode or Off, select the default for the Printer Power Save mode •...
Page 62: Refuse Junk Mail Setting
Programming the Machine Refuse Junk Mail Setting This feature prevents your machine from receiving documents from unknown parties. Documents are received only from those parties whose telephone numbers are assigned to your machine phonebook. Refuse Junk Mail is effective only on incoming calls in the Auto Receive Mode.
Page 63: Ringer Volume Setting
Programming the Machine Ringer Volume Setting Use this feature to adjust the WorkCentre Ringer Volume. The volume range is from 0 (off) to 7 (high). To adjust the Ringer volume: 1. Press: Menu Ringer volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.>...
Page 64: Alarm Volume Setting
Programming the Machine Alarm Volume Setting Use this feature to adjust the WorkCentre Alarm Volume. The volume range is from 0 (off) to 7 (high). To adjust the Alarm volume: 1. Press: Menu Alarm volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.>...
Page 65: Key Touch Volume Setting
Programming the Machine Key Touch Volume Setting Use this feature to adjust the WorkCentre Key Touch Volume. The volume range is from 0 (off) to 7 (high). To adjust the Key Touch volume: 1. Press: Menu Key touch volume 4.>>> 5.>>>>...
Page 66: Monitor Volume Setting
Programming the Machine Monitor Volume Setting Use this feature to adjust the WorkCentre Monitor Volume. The volume range is from 0 (off) to 7 (high). To adjust the Monitor volume: 1. Press: Menu Monitor volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.>...
Page 67: Send After Scan Default Setting
Programming the Machine Send After Scan Default Setting This feature enables you to determine whether the dialing starts while the machine is scanning the documents or after the machine has scanned all documents in the Memory Send mode. Also, if the dialing after scanning is selected, you can select to delete or send the scanned pages when the memory becomes full during scanning.
Page 68: Remote Service Setting
Programming the Machine Remote Service Setting Remote Access This feature allows a remote Xerox test facility or service center to perform diagnostic tests on your machine. Press: Menu Remote access 2.Off 1.On To enable the Remote Access feature, press To disable the Remote Access feature, press 2.
Page 69: Download
Programming the Machine Download This selection is used to enable firmware to be downloaded to the machine. The options are anytime or If no job in memory. There are two Download selections: No Job in Memory and Any Time. Press: Menu Download firmware 1.Anytime...
Page 70: Rdc Password
Allows you to password protect the machine from any unauthorized person dialing into the machine. This should be used as security to allow only Xerox authorized service persons to use RDC (remote diagnostics centre) to dial into the machine to retrieve information.
Page 71: Separator Page Default Setting
Programming the Machine Separator Page Default Setting When this feature is set to “On”, the WorkCentre prints a page between each received fax. The Separator Page contains the sending machines telephone number, the time the fax was received and the number of pages. To set the Separator Page feature: 1.
Page 72: Line Monitor Default Setting
Programming the Machine Line Monitor Default Setting Enable this feature to listen to the initial call sequence during all send and polling operations. To enable this feature for a single operation, refer to “Listen to Dial in chapter 5". To set the Line Monitor feature: 1.
Page 73: Multi Access Communications
Programming the Machine Multi Access Communications Using the built-in memory, as many as 100 operations can be programmed whilst other operations are being carried out, for maximum equipment utilization and efficiency. For example, you can store a document to memory while the machine is receiving a document.
Page 74: X Workcentre Pro
Programming the Machine Multi Access Function Table - Local Local 2nd Access 1st Access Single Copy Multi Copy Scan Multi Copy Print Print Report (Manual) Print Report (Auto) Print Transmission Report Mailbox Input Mailbox Output Print Received File (Manual) Print Received File (Auto) Direct Send Delayed Start Memory Send...
Page 75: Multi Access Function Table - Fax Communication
Programming the Machine Multi Access Function Table - Fax Communication Fax Communication 2nd Access 1st Access Single Copy Multi Copy Scan Multi Copy Print Print Report (Manual) Print Report (Auto) Print Transmission Report Mailbox Input Mailbox Output Print Received File (Manual) Print Received File (Auto) Direct Send Delayed Start...
Page 76: Multi Access Function Table - Pc
Programming the Machine Multi Access Function Table - PC 2nd Access 1st Access Single Copy Multi Copy Scan Multi Copy Print Print Report (Manual) Print Report (Auto) Print Transmission Report Mailbox Input Mailbox Output Print Received File (Manual) Print Received File (Auto) Direct Send Delayed Start Memory Send...
Page 77: Chapter 3 Receiving Documents
Receiving Documents Receiving Documents The WorkCentre can receive documents automatically or manually. Various features are available for customizing your document receiving operation. You can specify a reduction mode for use when oversized documents are received, collate received documents or receive to memory. The following receiving modes are available: Receiving Situation for Selection...
Page 78: Receiving Documents
Receiving Documents Receiving Situation for Selection Sequence of Operation Mode Receive to User selectable option. Use When enabled, the machine Memory when the machine is out of automatically receives documents to paper or toner. memory if the printer becomes unavailable until memory becomes full. Secure User selectable option.
Page 79: Basic Receive
Receiving Documents Basic Receive The WorkCentre can receive documents automatically or manually depending on the Answer Mode you have selected. If the Answer Mode is set to Auto answer (Fax), the machine receives a document automatically upon receiving a call. If the Answer Mode is set to Manual answer, the machine will not receive a document until you press the Start key.
Page 80: Setting The Fax/Tad Answer Mode
Receiving Documents 3. Using the Numeric Keypad, enter the number of times the phone must ring before the machine answers, then press Enter . Note: When the machine is set to auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.
Page 81: Setting The Tel/Fax Answer Mode
Receiving Documents 2. To select Fax/Tad answer, press Fax/Tad timer (0-99) [45] 3. Using the Numeric keypad, enter the time (in second) you want to switch Fax to Tad, then press Enter . 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Page 82: Setting The Manual Answer Mode
Receiving Documents 2. To select Tel/Fax answer, press Tel/Fax rings (1-15) [ 6] 3. Using the Numeric keypad, enter the number of Pseudo-rings, then press Enter . 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Setting the Manual Answer Mode Use the Manual Answer mode if you have a single line for fax and voice communications.
Page 83: Advanced Receive
Receiving Documents Advanced Receive Various advanced receive modes and features are available on the WorkCentre to fit your individual needs. The following advanced modes and features are available: Modes and Features Description Collate Fax When enabled, received documents are collated with the last page on bottom, first page on top.
Page 84: Reduce Receive Fax Setting
Receiving Documents 2. Select the collate fax option: To enable the collate option, press To disable the collate option, press 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Reduce Receive Fax Setting This function allows a reduction of the received image.
Page 85: Receive To Memory
Receiving Documents Receive to Memory When this feature is enabled and the printer is not available, the machine automatically receives the document to memory. If this feature is disabled, the machine does not answer the phone. A receive to memory operation occurs if the paper tray is empty, the paper is jammed, or the toner is empty.
Page 86: Secure Receive
Receiving Documents Secure Receive The Secure Receive feature allows you to set specified times when documents can be received to memory. This feature is useful when private documents are expected. All documents are received to memory during the specified time, then automatically printed at the end of the time period.
Page 87 Receiving Documents 2. To set a security code for the first time, or to change your security code, press New security code – or – Enter security code Note: If you enter an existing code, the “New security code” screen will redisplay, allowing you to enter a new security code.
Page 88 Receiving Documents To setup the Secure Receive Mode: 1. Press: Menu Secure receive 01.Security code 02.Secure receive 2. To enable or disable the Secure Receive feature, press Security code 3. Enter your security code, then press Enter . Secure receive 1.On 2.Off 4.
Page 89 Receiving Documents 5. Select the option for each day of the week. To select all day of that day of the week, press To designate the time period, press The display for the next day of the week is shown. 6.
Page 90: Secure Receive Mode Temporary Stop
Receiving Documents Secure Receive Mode Temporary Stop During the Secure Receive Mode, you can temporary stop the mode and print all received documents. To temporary stop the Secure Receive Mode: 1. Press: Menu Secure receive 1.Temporary stop 2. To print all documents, press Enter security code 3.
Page 91: Discard Extra Setting
Receiving Documents Discard Extra Setting* When the Discard Extra Setting feature is enabled, any portion of the document, up to 13mm, that is longer than the recording area is discarded. If the excess portion is greater than 13mm, the document is printed on 2 pages.
Page 92 Receiving Documents 3-16 WorkCentre Pro 555/575...
Page 93: Chapter 4 Dialing Methods
Dialing Methods Dialing Methods Dialing Methods When sending documents you must dial the telephone number of the remote party’s fax machine. The WorkCentre has 8 dialing methods. Each dialing method can be used for fax transmissions, polling receptions, or telephone calling operations. A basic transmission includes loading the document, dialing a number, and transmitting the document image.
Page 94: Manual Dial (On-Hook And Off-Hook Dialing)
Dialing Methods Manual Dial (On-hook and Off-hook Dialing) To initiate On-hook dialing press the Manual Dial key, dial the number and listen for a facsimile tone, then press the Start key to initiate a transmission. To initiate Off-hook dialing, lift the optional handset* from the cradle, dial the number and listen for a fax tone, then press the Start key to initiate a transmission.
Page 95: Alpha Dialing
Dialing Methods Alpha Dialing Alpha dialing is used to dial by searching for the first character of the name in the Speed Dial, One Touch Dial, and Group Phonebooks. Refer to Chapter 2, “Setting up the Phonebook” to assign Speed Dial and One Touch numbers or Chapter 5, “Transmitting Documents”...
Page 96 Dialing Methods 5. Press the arrow keys to scroll through the names. Use the arrow keys to scroll the complete phonebook. 6. When the desired name is highlighted, press Start . Speed dial: Keith Doe Co. after 2 seconds Doc. reading P001 Job number: 7.
Page 97: Speed Dialing
Dialing Methods Speed Dialing Once you assigned a destination fax number as a Speed Dialing number, you can dial your destination by entering the Speed Dial number (001-999). To use this function, the Speed Dial number must be programmed in the Speed Dial Phonebook (see Chapter 2, “Pre-setting Speed Dial Numbers”).
Page 98: One Touch Dialing
Dialing Methods 5. Using the Numeric Keypad, enter the Speed Dial number, then press Start . Speed dial: XEROX after 2 seconds Doc. reading P001 Job number: The machine automatically dials the phone number, confirms the connection, and sends the document.
Page 99: Keypad Dialing
Dialing Methods 3. Press a One Touch key. One Touch key: XEROX after 2 seconds Doc. reading P001 Job number: The machine automatically dials the phone number, confirms the connection, and sends the document. Keypad Dialing This feature allows you to dial your destination by entering the number using the Numeric Keypad.
Page 100: Automatic Redialing
Dialing Methods Automatic Redialing* When the line of the party you are calling is busy, the machine automatically redials the number according to the redial interval selected. Hint: To change the redial settings, press: Menu (See Chapter 2, “Redial Count & Interval Setting”.) If the line is not connected after the redial attempts, the machine goes into a Transmission Error mode, and you must repeat the transmission procedure.
Page 101: Chain Dialing
Dialing Methods Chain Dialing Chain Dialing allows you to dial numbers that may require many digits with pauses for voice prompts or variations in number sequences. You can combine sets of numbers (Speed Dialing, One Touch Dialing, Alpha Dialing, and Keypad Dialing) and pauses by first pressing the Chain key.
Page 102: Manual Group Dialing
Dialing Methods 5. Repeat step 4 to enter additional numbers. 6. When all numbers are entered, press Start . Doc. reading P001 Job number The machine dials the number, confirms the connection and sends the document. Manual Group Dialing The machine can send a document to multiple numbers that you dial manually.
Page 103 Dialing Methods Note: If you select the same entry twice, you are prompted to delete or retain that second entry. Already assigned 1.Delete 2.Retain Note: To modify or delete the number, use Menu or Down arrow keys to select the desired number and then press Enter. 5.
Page 104 Dialing Methods 4-12 WorkCentre Pro 555/575...
Page 105: Chapter 5 Transmitting Documents
Transmitting Documents Transmitting Documents Transmission Modes The WorkCentre offers various transmission modes to simplify the faxing process. Each transmission mode may be performed using any one of the dialing methods described in the previous section. • Memory Send — The job is first scanned into memory, then sent to the remote party.
Page 106: Transmitting Documents
Transmitting Documents access the document using the assigned Mailbox number. The WorkCentre provides. ITU-T - the standard mailbox system is used with compatible ITU-T machines. • Polling Transmission — This feature allows you to load a document in your machine to be polled or “received” by a remote machine.
Page 107 Transmitting Documents Memory As the machine scans documents into memory, the available Free Memory is reduced. As documents in memory are transmitted the Free Memory is recovered. The number of pages that can be stored in memory is dependent on the size of your Memory. Job Numbers Job numbers are assigned to communications that have been scanned into memory.
Page 108: Memory Send Or Direct Send Default Mode
Transmitting Documents Memory Send or Direct Send Default Mode In the “Memory Send” mode, the machine first scans the document into memory, then dials the number and sends the fax. The Memory Send mode allows up to 100 jobs to be reserved and sent as the line becomes available.
Page 109: Memory Send
Transmitting Documents Memory Send With Memory Send mode, the document is first assigned a job number for internal control of reserved communications. Up to 100 jobs can be reserved. The Job Number is used to identify a communication reserved for transmission or polling-reception, should it become necessary to cancel that operation.
Page 110: Direct Send
Transmitting Documents Direct Send When the Direct Send default transmission mode is selected, the machine first dials the remote fax machine and confirms the connection. When the connection is confirmed the machine sends each document page as it is scanned. To send a single transmission in Direct Send Mode, refer to the “Direct Send with Memory Send Selected”...
Page 111: Direct Send With Memory Send Selected
Transmitting Documents Direct Send with Memory Send Selected When free memory becomes 0% due to many job reservations, a Direct Send transmission can be performed manually even when the default transmission mode is set to “Memory Send” (see “Memory Send or Direct Send Default Mode” earlier in this Chapter). Note: If Direct Send is enabled, the document remains in the Document Support until the document is transmitted.
Page 112: Manual Send
Transmitting Documents Manual Send Refer to “Manual Dial” in Chapter 4 “Dialing Methods”. Delayed Start Transmitting a document at a programmed time is known as a Delayed Start. You can set up a job to begin one month in advance. This feature permits cost savings by scheduling jobs during periods when telephone rates are lower.
Page 113: Priority Transmission
Transmitting Documents Priority Transmission Use this procedure to send a document immediately, even when other jobs are reserved in memory. Note: Only one transmission can be Priority Reserved. To Priority Send a document: 1. Load the document face down in the Document Support. 2.
Page 114: Charge Codes
Transmitting Documents Charge Codes The Charge Code function key is used to enter a charge code in a telephone number. Charge codes can be entered manually during Keypad dialing or stored in the Speed Dial and One Touch numbers for dialing numbers that always require this feature.
Page 115: Cover Sheet
Transmitting Documents Cover Sheet The Cover Sheet feature attaches a cover sheet to the top of a document being transmitted. The cover sheet can include a unique image such as your company logo, as well as your station ID, the receiving station’s ID and the page count.
Page 116: Cover Sheet Setup
Transmitting Documents Cover Sheet Setup To set up a cover sheet for the first time, prepare an image to be pasted to the cover sheet, then perform the following steps. To enable the Cover Sheet feature: 1. If you would like to add an image to your cover sheet, load the image document face down in the Document Support.
Page 117: Sending A Document With A Cover Sheet
Transmitting Documents Sending a Document with a Cover Sheet Once you enable the Cover Sheet feature and create a Cover Sheet image (if desired), perform the following steps when sending a document. To send a document with a Cover Sheet: 1.
Page 118 Transmitting Documents 6. Using the Numeric Keypad, enter your name or company name, then press Enter . Cover sheet Enter fax number Note: You can select another option for this job. Refer to the selected option for the procedure. 7. Using one of the dialing methods, enter the fax number and press Enter if necessary.
Page 119: Batching
Transmitting Documents Batching When multiple documents with the same destination are sent in a single transmission, the process is called batching. The machine automatically batches documents intended for the same destination if the delay start time and other options are the same. To intentionally send multiple documents in a batch transmission, perform the sending procedure for each document, setting the send criteria the same for each job.
Page 120: Confirming A Transmission
Transmitting Documents Confirming a Transmission After sending a document, you can confirm whether your machine sent the document successfully. The following confirmation features are available: • End Tone — When a transmission completes normally, a short tone is generated and the unit returns to the standby mode. If a communication error occurs while attempting to connect to the remote party, a long tone is generated and an error indication is displayed.
Page 121: One Time Fax Options
Transmitting Documents One Time Fax Options Before sending a document, you can set up various options that effect only the current job. With the document in the Document Support, set each option you want to apply to that job, then using one of the dialing methods, send the fax.
Page 122: Number Of Pages
Transmitting Documents Number of Pages This feature allows you to set the total number of pages in a Direct Send job for the current job. You do not need to select this feature for Memory Send since the machine automatically totals the number of scanned images.
Page 123: Listen To Dial
Transmitting Documents Listen to Dial Enable this feature to listen to the fax tone during the send and polling operations (this is a one time procedure). To enable this feature for all send, receive, and polling operations, refer to Line Monitor Default Settings in Chapter 2.
Page 124: Send Then Poll
Transmitting Documents Send then Poll This feature performs two operations, transmit and poll, in a single operation. If the remote machine has a document set to be polled, the polling document is received after your document is sent, during the same call (this is a one time procedure).
Page 125 Transmitting Documents 6. Press Menu to select additional fax options, or using one of the dialing methods, enter the fax number, then press Enter if necessary. Send then poll Enter fax number The document is sent. If this feature is enabled, the document set to poll is received, then the machine returns to the Standby Mode.
Page 126: Ecm Disable
Transmitting Documents ECM Disable Once the Error Correction Mode Default Setting is set to “ON”, this feature allows you to disable the ECM mode for a single transmission. Once that transmission is complete, the default status is regained. Note: ECM must be set to On when the 33.6K BPS Modem is installed.
Page 127: Secure Send Transmission
Transmitting Documents Secure Send Transmission The Secure Send feature prevents your machine from sending to an incorrectly dialed number. With this function enabled, the dialed number is compared to the remote machine ID telephone number. The transmission is possible only when the numbers match. Note: This feature is used for one operation.
Page 128: Send After Scan Enable
Transmitting Documents Send After Scan Enable Once the Send After Scan Mode Default Setting is set to “OFF”, this feature allows you enable the Send After Scan mode for a single transmission. Once that transmission is complete, the default status is regained.
Page 129 Transmitting Documents 5. Select the memory full option. To delete the pages being scanned, press To send the pages being scanned, press Send after scan Enter fax number 6. Press Menu to select additional fax options, or using one of the dialing methods, enter the fax number, then press Enter if necessary.
Page 130: Advanced Transmissions
Transmitting Documents Advanced Transmissions Using an Account Code Entering an account code when sending a document to a remote party allows you to track the activity to that party. The account code entry is effective for the current operation. To use this feature, the Account Code Default Setting must be set to “ON”.
Page 131: Account Code Default Setting
Transmitting Documents Account Code Default Setting The Account Code feature allows you to enter an account number when transmitting documents to a remote party. The account code is printed along with the transmission information on the Activity Report, allowing you to check the activity to that party. 1.
Page 132: Transmitting Using A Department Code
Transmitting Documents Transmitting Using a Department Code When the Department Code option is set, the “Enter Dept. code” screen is displayed. To set or change Department Codes, refer to Chapter 2, “Changing Department Codes”. Jan-31 02:23pm 100% Enter Dept. code To use the machine: Enter the 5-digit Department Code, then press Enter .
Page 133: Resend Stored Fax Default Setting
Transmitting Documents Resend Stored Fax Default Setting Normally, when a transmission can not be completed, the machine automatically attempts to send the document according to the redial criteria. When the number of attempts exceeds the redial counter, the document is cleared from the memory. With the Resend Stored Fax feature enabled, any document which exceeds the number of redials set is not cleared, but saved in memory for the specified length of time.
Page 134: Resending A Stored Fax
Transmitting Documents 3. Use the Numeric Keypad to enter the number of hours (you must use 2 digits) for the machine to store the document, then press Enter . 4. The menu selection screen redisplays. Press Stop to return to the Standby Mode.
Page 135 Transmitting Documents 3. While viewing the job to resend, press Enter or Start. (If the original job was dialed using the keypad, the next screen will allow the phone number to be changed). Job number: 1.Start 2.Change 4. Select the Change option: To resend the job without changing the facsimile number, press .
Page 136: Secure Send Setting
Transmitting Documents Secure Send Setting When the Secure Send Mode is enabled, all transmissions are secure. The machine compares the number dialed to the remote machines ID telephone number and if the numbers match, the document is sent. Refer to the “One Time Fax Options,” earlier in this chapter, to send a secured individual transmission.
Page 137: Itu-T Relay Communications
Transmitting Documents ITU-T Relay Communications Relay Communication allows you to send documents from your fax machine (initiating station) to one fax machine (relay station), which further sends them to additional fax machines (end stations). If you have several end stations in one or more regional areas you can save time and phone expense by setting up a relay system.
Page 138 Transmitting Documents To perform a ITU-T Relay Transmission: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast . 3. Press: Menu Box number (20 max) 4. Using the Numeric Keypad enter a relay box number, then press Enter .
Page 139: Chapter 6 Cancelling Jobs
Cancelling Jobs Cancelling Jobs Jobs on the WorkCentre can be cancelled by pressing the Job Status key or the Cancel Job key. Active jobs on the WorkCentre can be cancelled by pressing the Job Status key. The Job Status key allows you to monitor and cancel the active job being processed.
Page 140: Cancel Job Key
Cancelling Jobs 2. If you would like to cancel the displayed job, press Cancel Job Cancel this job? 1.Yes 2.No 3. Press to cancel the displayed job. The machine returns to the Standby Mode. Cancel Job Key Pending jobs can be cancelled as they are confirmed in the display. The Cancel Job key allows you to cancel the following types of jobs: •...
Page 141: Cancelling Jobs
Cancelling Jobs To cancel a pending job: 1. Press: Cancel Job Cancel job 1.Send 2.Incoming call 3.Poll 4.Doc to be polled 5.Job number 2. Select the type of job you want to cancel. To cancel a Memory Send transmission, press To cancel an Incoming Reception, press To cancel a Polling operation, press To cancel a Document Waiting to be Polled, press...
Page 142 Cancelling Jobs The first pending job of the type selected is displayed. Note: If no key is pressed within 5 seconds, the first pending job is displayed. 3. Press the arrow keys to view each pending job of this type. Send to one number 5551212 4.
Page 143: Direct Send Jobs
Cancelling Jobs Direct Send Jobs Use this procedure only if the document is in the process of being transmitted in the Direct Send mode. If the Direct Send job is in the Redial Mode the job is a pending job. Refer to the Cancel Job key. 1.
Page 144 Cancelling Jobs WorkCentre Pro 555/575...
Page 145: Chapter 7 Polling
Polling Polling Polling Communications The Polling function allows you to poll a remote machine (Poll), set up a document to be polled by a remote machine (Be Polled), or poll multiple remote machines during the same operation (Group or Continuous Poll). The Polling feature allows you to retrieve a document from a remote machine when you call that machine.
Page 146: Storing A Document To Be Polled
Polling Storing a Document to be Polled This feature stores documents in polling boxes on your machine to be retrieved by others. The following types of Polling boxes are available. • Poll-once Box — Documents stored in a poll-once box are cleared when they are polled.
Page 147: Storing A Document To Be Polled In A Poll-Once Box
Polling Storing a Document to be Polled in a Poll-once Box This feature stores a document in a Poll-once box and prepares your machine to be polled once by a remote machine. The document is deleted after polling. You can attach security requirements to the document. You can store a document to a Poll-once box (without security), or a multi-poll box, but not both.
Page 148 Polling 5. Select the security option for storing in this Poll-once box. To select no security, press and go to step 7. (If you stored a document in a Multi-poll box you can not store a document without a security code). Any fax machine can poll your machine. To select a 4-digit security code, press and go to step 6.
Page 149: Storing A Document To Be Polled In A Multi-Poll Box
Polling Storing a Document to be Polled in a Multi-poll Box This feature stores a document in a Multi-poll box and prepares your machine to be polled multiple times by various remote machines. You can only store one document in a Multi-poll box. The document is retained in memory regardless of how many times it is polled.
Page 150: Cancelling Documents Stored In A Polling Box
Polling Cancelling Documents Stored in a Polling Box To cancel a polling job refer to Chapter 6, “Cancelling Jobs”. Modifying Documents Stored in a Polling Box Once a document is stored in a polling box, additional documents may replace it or be added to it. If a document is present in the polling box you have selected, the “Already Assigned”...
Page 151 Polling 5. Select the type of security used when the previous document was stored to the Poll-once box. If no security was used, press , then go to step 7. If only a security code was used, press If only the remote fax number was used, press If both the remote fax number and a security code were used, press Security code...
Page 152: Polling A Remote Document (Poll-Once Or Multi-Poll Box)
Polling Polling a Remote Document (Poll-once or Multi-poll Box) Use this procedure to poll a document from a remote machine. If the remote operator stored the document with a security code, you must enter that same security code to poll the document. If a security code is used the document can only be polled by other WorkCentre Pro 745, 635, 645, 657, 655, 755 machines.
Page 153: Group Polling
Polling Group Polling Use this procedure to poll documents from multiple remote machines with one operation, using a preset Group Number (see “Pre-setting Group Numbers” earlier in this chapter). A maximum of 50 groups can be preset for use with Multiple Polling Receptions.
Page 154 Polling 5. Press Enter or Start . Add security code 1.Yes 2.No 6. Select the Group Poll Security option: To poll a group of numbers that do not require a Security Code, press To enter a Security Code, press 7. Using the numeric keypad, enter the required Security Code, then press Enter .
Page 155: Continuous Polling
Polling Continuous Polling* Use this procedure to poll the same machine or group of machines frequently, you can set up your machine to automatically perform this task on a regular schedule. When the Continuous Polling feature is active, your machine polls and receives documents from the designated machines, at the same time, on each day you have selected.
Page 156 Polling 3. Enter the Polling start time and stop time, then press Enter . (Using the up and down arrow keys, select the AM or PM.) Start/stop days [Mon-Sat] 4. Using the up and down arrow keys, select the starting day and stopping day of the week, press Enter .
Page 157: Deleting Continuous Poll Jobs
Polling Deleting Continuous Poll Jobs To modify the continuous poll operation, you must delete and reenter the information. To delete a Continuous Poll Job: 1. Press: Menu Already assigned 1.Delete 2.Retain 2. To delete the Continuous Poll Job, press The Continuous Poll Job is deleted and the machine returns to the Standby Mode.
Page 158 Polling 7-14 WorkCentre Pro 555/575...
Page 159: Chapter 8 Mailbox Communications
Mailbox Communications Mailbox Communications Mailbox ITU-T Communications The Mailbox ITU-T function key provides mailbox communications with any compatible remote machine using ITU-T standards. ITU-T is an international fax industry standards organization. Using the Mailbox ITU-T function requires that the mailbox numbers be setup on the mailbox station before a document can be stored at that station.
Page 160: Local Mailbox (Itu-T)
Mailbox Communications Local Mailbox (ITU-T) Once you preset the ITU-T mailbox numbers on your own machine, you can store documents in them for others to retrieve. The number of users that can access your documents and the required security is dependent on the type of box you store the document in, and the security setup for that box.
Page 161 Mailbox Communications 2. Select the mailbox option. To create a mailbox, press Mailbox type 1.Confidential 2.Bulletin board 3. Select the type of mailbox you want to create. To create a Confidential mailbox, press To create a Bulletin Board type mailbox, press Box number (20 max) 4.
Page 162: Deleting An Itu-T Mailbox
Mailbox Communications 5. Select the Password option: To assign a password, press and go to step 6. If you do not want to assign a password, press and go to step 7. Password (20 max) 6. Using the Numeric Keypad, enter the password you want to assign to this box, then press Enter.
Page 163: Storing A Document In A Local Itu-T Mailbox
Mailbox Communications 2. Select the mailbox option. To delete a mailbox, press Box Number (20 max) 3. Using the Numeric Keypad, enter the box number you want to delete, then press Enter . (If a password has been assigned to this box, enter the password and press Enter .) 4.
Page 164 Mailbox Communications 4. Select the type of mailbox in which to store the document. To store in a Confidential mailbox, press To store in a Bulletin Board mailbox, press Confidential 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents –...
Page 165: Printing A Document Stored In A Local Itu-T Mailbox
Mailbox Communications Printing a Document Stored in a Local ITU-T Mailbox You need to know the type of mailbox the document is stored in and the mailbox number. If the document is stored in a Confidential Mailbox with a password, you also need to know the password. To print a document from your local ITU-T mailbox: 1.
Page 166 Mailbox Communications 3. To print from a local mailbox, press Box number (20 max) 4. Using the Numeric Keypad enter the mailbox number, then press Enter . Note: If you entered a password when creating the Confidential Mailbox, you must enter that password here to print the document.
Page 167: Deleting A Document Stored In A Local Itu-T Mailbox
Mailbox Communications Deleting a Document Stored in a Local ITU-T Mailbox To delete documents stored in ITU-T mailboxes on your machine, you must know the box number and password, if required. Hint: To print a list of all documents stored in ITU-T mailboxes, press: Menu (See Chapter 9, “Reports”.)
Page 168 Mailbox Communications – or – Bulletin board 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents 3. To delete a document from a local mailbox, press Box number (20 max) 4. Using the Numeric Keypad, enter the mailbox number, then press Enter .
Page 169: Remote Itu-T Mailbox
Mailbox Communications Remote ITU-T Mailbox The Send to a Remote Mailbox feature allows you to send a document to an ITU-T Mailbox on a remote machine. Sending to a Remote ITU-T Mailbox You can transmit a document to either a confidential ITU-T mailbox or a bulletin board.
Page 170 Mailbox Communications 4. Select the type of mailbox you want to send the document to. To send to a Confidential mailbox, press To send to a Bulletin Board mailbox, press Confidential 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents –...
Page 171 Mailbox Communications 6. Using the Numeric Keypad enter the remote Confidential or Bulletin Board mailbox number, then press Enter . Note: For Bulletin Board transmissions, the remote machine must be setup with a Bulletin Board Mailbox Password. 7. If you selected Bulletin Board, enter the password preset in the remote machine’s Bulletin Board mailbox, then press Enter .
Page 172: Polling A Remote Itu-T Mailbox
Mailbox Communications Polling a Remote ITU-T Mailbox To retrieve documents stored in an ITU-T mailbox of a remote machine, you need to know the type of box the document is stored in, and the ITU-T mailbox number. If the Mailbox requires a password, you also need the password.
Page 173 Mailbox Communications 3. To poll a remote mailbox, press Box number (20 max) 4. Using the Numeric Keypad enter the mailbox number, then press Enter . Note: For Confidential mailbox polling, the remote machine must be setup with a Confidential Mailbox Password. 5.
Page 174: Attaching An Itu-T Sub Address
Mailbox Communications Attaching an ITU-T Sub Address The sub address feature is used to send a document to a compatible remote fax machine and request that machine to forward the document to the final destination specified in the sub address, normally on a Local Area Network (LAN).
Page 175: Transmitting A Document To An Itu-T Sub Address
Mailbox Communications Transmitting a Document to an ITU-T Sub Address Use the following procedure to transmit a document to a sub address: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast . 3.
Page 176: Polling A Document Using A Subaddress
Mailbox Communications 7. To exit the menu, press to select Done. 8. Using one of the dialing methods, enter the remote phone telephone number and press Enter . Note: The sub address entered in this procedure overrides a sub address programmed in a One Touch or Speed Dial number.
Page 177 Mailbox Communications 4. Enter the remote sub address and press Enter. 5. To enter a password, press to select PWD. Using the numeric keypad, enter the remote password, if required by the remote machine, and press Enter . 6. To exit the menu, press to select Done.
Page 178 Mailbox Communications 8-20 WorkCentre Pro 555/575...
Page 179: Chapter 9 Reports
Reports Reports Various Reports and Lists are available to help you navigate through the menu, check the machine configuration, and monitor the use of the machine. Reports can be set up to include specific information or to print automatically. Setting Up Reports and Lists Activity and Reception Reports can be set up to print automatically following a transmission, reception, polling, relay, or mailbox operation.
Page 180: Activity Report Setup
Reports Activity Report Setup The Activity Report contains the details of send and receive communications. It also includes the scan, print and drum counter. Using the Activity Report Setup procedure, you can designate which reports are printed automatically and under what conditions. When “Auto print”...
Page 181 Reports Item Description Mode Communication mode* 2nd Line Communication EX: Exclusive Error Control Mode G3: G3 Mode EC: G3 Error Control Mode Polling Communications Relay Group Communications Mailbox Communications SB: Subaddress Communication * The Code is displayed in 3 digits to the right of the Mode symbol. CODE Example: 5 0 2...
Page 182 Reports To set the automatic Activity Report print status: 1. Press: Menu Activity report 01.Set Key default 02.Auto print 2. Select the report mode: To select the type of reports that print when the Activity key is pressed, press , then go to step 3. Set key default 01.Send &...
Page 183: Confirmation Report Setup
Reports 4. Select the Auto Print mode. To select Auto Print On, press To select Auto Print Off, 5. The menu selection screen redisplays. Press Stop to return to the Standby Mode. Confirmation Report Setup* Confirmation Reports can automatically be printed by the WorkCentre following each transmission, or only following transmissions where an error occurred.
Page 184: Confirmation Report
Reports Confirmation Report The Confirmation Report contains the same items as the Activity Report. Refer to the Activity Report Section. To set the Confirmation Report automatic print status: 1. Press: Menu Confirmation 1.Always 2.On error 3.Off 2. Select the Confirmation report print function: To automatically print a report after a Direct Send, press To automatically print a report when an error occurs, press...
Page 185: Confirmation Report - Memory Send
Reports Confirmation Report - Memory Send* To set the Confirmation Report-Memory Send automatic print status. 1. Press: Menu Memory send 1.Always 2.On error 3.Off 2. Select the Memory Send Confirmation report print function: To automatically print a report after a Memory Send, press To automatically print a report when an error occurs, press To disable the automatic report print function, press , then go...
Page 186: Group Send Report
Reports The following information is printed on the Memory Send Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Remote name or facsimile number. Document Number of pages of memory input. Pages Start time Time when the transmission started.
Page 187 Reports To disable the report feature, press , then go to step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Group Send Report. Show first fax page 1.On 2.Off To print the first fax page, press...
Page 188: Group Poll Report
Reports The following information is printed on the Group Send Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Number of Number of pages of memory input. pages Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until)
Page 189 Reports 3. Press Exit or Stop to return to the Standby Mode. The following information is printed on the Group Polling Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Start time Time when the transmission started.
Page 190: Relay Originator Report
Reports Relay Originator Report To set the Relay Originator Report automatic print status. 1. Press: Menu Relay originator 1.Always 2.On error 3.Off 2. Select the Relay Originator Confirmation Report print option: To automatically print a report after the Relay, press To automatically print a report when an error occurs, press To disable the report feature, press .
Page 191 Reports The following information is printed on the Relay Originator Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Document Number of pages. pages Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until)
Page 192: Reception Report Setup
Reports Reception Report Setup Reception Reports can automatically be printed by the WorkCentre whenever a document is received at the Relay Station or into a Mailbox. Refer to the procedures that follow to manually print a Reception report for the ITU-T Mailboxes. To select the automatic Reception Reports print option: 1.
Page 193 Reports The following information is printed on the Mailbox Reception Report: Item Description Job number Job number. Mailbox nbr Mailbox number. Mailbox Type Mailbox Type: Poll-once, Multi-poll, Private Mailbox. nbr of Pages Number of document pages entered. From Station through which the mail document was entered. WorkCentre Pro 555/575 9-15...
Page 194: Printing Reports And Lists
Reports Printing Reports and Lists Various reports and lists can be printed detailing information about your WorkCentre and information you have stored in it. The following reports can be printed: • Activity Report • ITU-T Mailbox Reports • Pending Jobs Report •...
Page 195: Itu-T Mailbox Report
Reports ITU-T Mailbox Report The ITU-T Mailbox Report lists all documents entered through your own station and remote stations, using the ITU-T mailbox system. The following information is printed on the ITU-T Mailbox Report: Item Description Mailbox Mailbox number. Type Type of mailbox.
Page 196: Pending Jobs Report
Reports Pending Jobs Report The Pending Jobs Report lists all communication jobs reserved in memory. The following information is printed on the Pending Jobs Report listed by communication type; (i.e., Send/Receive, To be polled, and Resend Stored Fax). Item Description Job number.
Page 197: Department Code Report
Reports Department Code Report The Department Code report lists the Department Names and Codes. The usage for each department is listed by number of pages sent, received and copied. If you enter the master code, the report lists the master department code and all departments.
Page 198: Power Failure List
Reports Power Failure List The WorkCentre has a battery to back up the document data memory contents. However, when the power is turned off for a long time and the communication data stored in the memory is cleared, a list of the job numbers of those cleared communications is automatically printed.
Page 199: Menu Map
Reports Menu Map The Menu Map is a list of all machine features in a flow chart format. Refer to Chapter 2 for a detailed Menu Flow Map. To print the Menu Map: 1. Press: Menu -or- Menu Press 2. The Menu Map prints, then the machine returns to the Standby mode.
Page 200: Settings Report
Reports Settings Report The Settings Report prints a list of each machine function and the current settings. The following settings are printed on the Settings Report: Settings Report Date & Time: Jan-31-2000 02:23pm Tel line Machine ID : Machine settings Fax receive Answer mode : Auto rcv...
Page 201 Reports Note: Total Pages represents the grand total for Scanned and Printed pages, it is not the same as Drum count that is found on the Activity Report. Note: The firmware identification number is located at the top of the Settings Report. Refer to this number when calling for service.
Page 202 Reports 9-24 WorkCentre Pro 555/575...
Page 203: Chapter 10 Copying Documents
Copying Documents Copying Documents Using the copy feature you can print up to 99 copies. The following selections are available when you copy a document: • Contrast • Resolution • Reduction • Collate Making Copies To copy a document: 1. Load the document face down in the Document Support. 2.
Page 204: Copying Documents
Copying Documents 5. Select the Collate option: To enable the Collate option, press To disable the Collate option, press Paper tray 1.Tray 1 2.Bypass 3.Tray 2 6. Select the Paper source. To select the Paper Tray, press , then go to step 9. To select the Bypass Tray, press , then go to step 7.
Page 205 Copying Documents 7. Select the Paper Size. Paper size 2.Letter 3.Legal 1.A4 To select the A4 size, press To select the Letter size, press To select the Legal size, press Thick paper 2.Off 1.On 8. Select the Thick Paper mode. To enable the Thick paper mode, press To disable the Thick paper mode, press È...
Page 206 Copying Documents 10-4 WorkCentre Pro 555/575...
Page 207: Chapter 11 Using The Controlcentre
ControlCentre. To open the ControlCentre and connect to the WorkCentre: 1. Click the Windows Start button. 2. Choose Programs>Xerox WorkCentre Pro 555/575>Xerox ControlCentre. The ControlCentre displays. 3. From the toolbar click the Connect button.
Page 208: Setting Up The Workcentre
Using the ControlCentre Setting up the WorkCentre Using the ControlCentre, you can specify default WorkCentre settings, such as contrast, resolution and volume levels, and set up your telephone lines. Setting the Machine Defaults 1. Click the General icon and then click the Machine Setup tab. 2.
Page 209: Setting Up The Telephone Lines
Using the ControlCentre 7. To print a separator page between documents, select one or more of the following options: Fax printout Prints a page between each received fax. PC printout Print a page between each printed document. Copies Prints a page between each copy job. Tray selection Select the paper tray to use when printing separator pages: Lowest tray or Auto select.
Page 210: Using The Power Save Features
Using the ControlCentre Click Enable error correction mode - ECM to have the WorkCentre monitor the phone line for errors and, if an error occurs, resend any portion of the document until the transmission is complete. When using ECM, the fax transmission time can be longer, but the complete fax is sent.
Page 211: Setting The Pc's Date And Time On The Workcentre
Using the ControlCentre Setting the PC’s Date and Time on the WorkCentre You can use the date and time set on your PC for the WorkCentre. From the File menu, click Set PC Time. Changing Your ControlCentre Password You can change the password that you use to open the ControlCentre on your PC.
Page 212: Setting The Fax Send Options
Using the ControlCentre Setting the Fax Send Options You can select the options you want to use for fax transmissions on the Fax Send page. For example, you can choose to include a send header and cover sheet with each fax, and select the number of times the WorkCentre redials a fax number after receiving a busy signal.
Page 213: Sending Faxes Using Security
Using the ControlCentre WorkCentre is able to resend any portion of a document that did not transmit successfully due to communication errors, or resend a fax when telephone lines are available. In the Send after scan box, select one of the following options: Dial while scanning Dials the fax number while scanning the document.
Page 214: Faxing Long Originals
Using the ControlCentre Note: You will need to resend the stored fax at the WorkCentre. On the WorkCentre’s Access Panel, press Resend. Use the arrow keys to find the job to resend, then press Enter. Click Apply to set the options at the WorkCentre. Faxing Long Originals You can set up the WorkCentre to scan documents longer than typical page sizes.
Page 215: Setting The Fax Receive Options
Using the ControlCentre Setting the Fax Receive Options On the Fax Receive page, you can choose the WorkCentre settings to use when receiving faxes. You can set up the secure receive feature and choose the options for reducing and collating incoming faxes.
Page 216: Setting The Receive Interval
Using the ControlCentre memory, then automatically printed at the end of the time period. Also, any print jobs that you send from your PC to the WorkCentre are stored in memory during the specified time period. Click the Fax icon and then click the Fax Receive tab. Click Secure faxes.
Page 217: Receiving Faxes From The Fax Numbers Assigned To Your Phonebook Only
Using the ControlCentre Receiving Faxes from the Fax Numbers Assigned to Your Phonebook Only To prevent the WorkCentre from receiving faxes from unknown senders, you can choose to receive faxes from the fax numbers specified in your Phonebook only. Click the Fax icon and then click the Fax Receive tab. Click From Phonebook fax numbers only.
Page 218: Receiving Faxes To Your Pc
Using the ControlCentre Receiving Faxes to Your PC Click the PC Fax icon. To specify how faxes are received to your PC, select one of the following options in the Receive faxes to PC box. Never To print all faxes at the WorkCentre. For mailboxes only To receive all faxes in a mailbox.
Page 219: Using The Controlcentre
Using the ControlCentre In the Add One Touch from box, select Individual. In the Name box, type the person’s name. In the Fax number box, type the person’s fax number. In the Alternate fax number box, type a second fax number to use when the primary fax number is busy and all redials have been used.
Page 220: Assigning A Speed Dial Or Group Dial Number To A One Touch Key11-14
Using the ControlCentre Assigning a Speed Dial or Group Dial Number to a One Touch Key This procedure describes how to link a preset Speed Dial or Group Dial number to a One Touch key. To assign a new fax number to a One Touch key, see Assigning an individual fax number to a One Touch key.
Page 221: Deleting One Touch Key Entries
Using the ControlCentre Deleting One Touch Key Entries Click the Phonebook icon. Click the One Touch tab. Click the One Touch number you want to delete. Note: To delete all the One Touch numbers at once, click Clear All. Click Delete. Click Apply to set the options at the WorkCentre.
Page 222: Editing A Speed Dial Number
Using the ControlCentre Print confirmation report To print a confirmation report after each fax you send to the fax number. Dial later To send faxes at a specific time. In the Dial later time (hr:min) box, type the time using the format for either a 12- or 24-hour clock.
Page 223: Deleting Speed Dial Numbers
Using the ControlCentre Deleting Speed Dial Numbers Click the Phonebook icon. Click the Speed Dial tab. Click the Speed Dial number you want to delete. Note: To delete all the Speed Dial numbers at once, click Clear All. Click Delete. Click Apply to set the options at the WorkCentre.
Page 224: Editing A Group Dial Number
Using the ControlCentre Repeat steps 6 and 7 until you’ve assigned all the numbers you want to the group. Note: You can assign a maximum of 300 speed dial numbers or 68 One Touch key numbers to the group. Do one of the following: •...
Page 225: Saving A Phonebook To Your Pc
Using the ControlCentre Saving a Phonebook to Your PC You can save all your One Touch, Speed Dial, and Group Dial entries to a single file. Click the Phonebook icon. Click the Save As button. The Save Phonebook dialog box opens. In the Save in box, select a location for the Phonebook.
Page 226: Creating Mailboxes
Using the ControlCentre Creating Mailboxes The WorkCentre supports the ITU-T communications standard, which enables you to create mailboxes. Using mailboxes, you can store documents for fax machines to retrieve (poll), receive documents from other fax machines, and set up relay communications. The remote fax machines also must be set up with mailboxes using the ITU-T standard.
Page 227: Editing A Mailbox
Using the ControlCentre • To specify a fax number for the end station, select Fax number in the Entry from box. Type the number in the Fax number box. • To specify a fax number from your Speed Dial numbers for the end station, select Speed Dial in the Entry from box.
Page 228: Deleting A Mailbox
Using the ControlCentre Deleting a Mailbox Click the Mailbox icon. Select the mailbox you want to delete. Note: To delete all the mailboxes at once, click Clear All. Click Delete. Click Apply to set the options at the WorkCentre. Using Department Codes You can control access to the WorkCentre by setting up a master department code and individual department codes.
Page 229: Changing A Department Code
Using the ControlCentre • Click Apply to assign another department code. Click Apply to set the options at the WorkCentre. Note: To print the Department Code Report, on the WorkCentre’s Access Panel, press MENU, 2, 3. Changing a Department Code Click the General icon and then click the Department Code tab.
Page 230: Printing Reports
Using the ControlCentre Printing Reports You can set up the WorkCentre to print a variety of reports to provide you with information about fax transmissions and receptions. You can also print the Settings Report, which lists the current defaults set on the WorkCentre.
Page 231: Reception Reports Setup
Using the ControlCentre In the Group poll box, select the option you want when retrieving documents from multiple remote machines using group polling. Under the ITU-T Relay, choose the report setup for relay communications. Originator Select the option you want for relay transmissions started at the initiating station.
Page 232: Saving The Workcentre Settings
Using the ControlCentre Saving the WorkCentre Settings You can save the ControlCentre options you set and your Phonebook to a file on your PC. If needed, the file provides you with a backup copy of your WorkCentre settings. If you want to save your Phonebook only, see Saving a Phonebook to your PC.
Page 233: Chapter 12 Troubleshooting
Self Test The self test enables you to understand the performance of the machine and diagnose any problems it may have. You may be requested to do this by a Xerox customer support center representative. To enter self test: 1. Press.
Page 234: Troubleshooting
Troubleshooting Key test - Press then . You will be asked to press all the keys on the control panel and then press the Stop key at the end of the test. You will receive an OK prompt if the test is successful.
Page 235: Calling For Service
1-800-939-3768 • South America Contact your local service provider. • Xerox Limited Markets Refer to the Warranty Pack for support center and telephone numbers. Error Messages and Codes If an abnormal condition arises in the machine or an incorrect operation is performed, an alarm signal is generated for about 4 seconds and a message to indicate the nature of the error is displayed.
Page 236 Troubleshooting Error Message Probable Cause Corrective Action DISPLAY QUALITY Display quality of the Retry the transmission. IS POOR received document is poor. DRUM LIFE The drum counter has Replace the Drum Unit. See WARNING reached 16,000 pages. Chapter C, “Replacing the Drum Cartridge”.
Page 237 Troubleshooting Error Message Probable Cause Corrective Action PAPER JAM XX or A paper misfeed was Open the Top Cover and RELOAD XX detected or the paper size remove the jammed paper or PAPER specified in the settings is not change the setting to the the same as the paper in the paper size currently in the tray.
Page 238: Error Codes
Troubleshooting Error Codes Code Probable Cause Corrective Action The Paper tray is Empty Add paper to the tray. Ensure the tray is closed. A Paper Jam occurred. Open the Top Cover, and clear the copy paper jam. See the “Paper Jam”...
Page 239 Troubleshooting Code Probable Cause Corrective Action No residual memory was remaining on Check the remote machine. Retry the remote party’s machine in a Relay the transmission. or Mailbox transmission. The functions of the remote machine Verify the remote station is and yours do not match.
Page 240: Status Code Table
Troubleshooting Status Code Table A status code is displayed on some reports. The Code is displayed in 3 digits to the right of the Mode symbol. CODE Example: 5 0 2 Encoded Data Line Density Data 8 pels/mm x 3.85/lines/mm Transmission Speed 14400 bps Transmission...
Page 241: Transmission Problems
Troubleshooting Transmission Problems When transmissions are not successful, check the items in the table below. If you confirm these items are set up correctly and transmissions are still unsuccessful, call for technical support. Problem Check Items When you place a •...
Page 242: Reception Problems
Troubleshooting Problem Check Items The remote station • Was the document loaded incorrectly with its receives a blank or printed side up? elongated printout. • Is the Control Panel fully closed? The sending procedure • Is the remote machine able to communicate with a was completed correctly G3 facsimile? The WorkCentre can communicate but nothing happened at...
Page 243: Image Quality
Troubleshooting Problem Check Items The received document is • Is the original document on the sending side of poor too dark and difficult to quality? Check with the remote station. read. Unnecessary lines • Is there a problem with the remote machine? are printed.
Page 244 Troubleshooting 12-12 WorkCentre Pro 555/575...
Page 245: Appendix A Installing Options
Installing Options This appendix contains the steps for installing the optional handset and paper tray. Installing the Optional Handset (not available in all countries) 1. Check the contents of the option installation kit. 2. Open the Control Panel cover. WorkCentre Pro 555/575...
Page 246 3. Press the Top Cover Open button and open the top cover. 4. Click the handset support bracket into place and close the two covers. WorkCentre Pro 555/575...
Page 247 5. Slide the retaining clip for the base unit into the slots on the rear of the unit. 6. Position the base unit on the support bracket. WorkCentre Pro 555/575...
Page 248 7. Plug one end of the handset cord into the base unit. 8. Plug the other end of the handset cord into the handset. WorkCentre Pro 555/575...
Page 249 9. Plug the telephone cord into the base unit. 10. Plug the other end of the telephone cord into the handset socket on the rear of the machine. WorkCentre Pro 555/575...
Page 250 11. Press the plastic covers into position in order to retain the handset cord. WorkCentre Pro 555/575...
Page 251: Installing The Optional Paper Tray
Installing the Optional Paper Tray The Optional Paper Tray installation kit contains a base unit and a paper tray. 1. Check the contents of the installation kit. 2. Locate the mounting pegs on the base unit. 3. Remove the Document Output tray, the Paper Tray and the Bypass Tray.
Page 252 4. Position the machine over the mounting pegs on the base unit. 5. Lower the machine onto the base unit. WorkCentre Pro 555/575...
Page 253 6. Press down and latch the base of the optional paper tray. 7. Load a full packet of paper into the optional paper tray. WorkCentre Pro 555/575...
Page 254 8. Place the cover on the optional paper tray. 9. Insert the optional paper tray into the base unit. A-10 WorkCentre Pro 555/575...
Page 255 10. Replace the Paper Tray, Document Output Tray and Bypass Tray. WorkCentre Pro 555/575 A-11...
Page 256 A-12 WorkCentre Pro 555/575...
Page 257: Appendix B Ordering Supplies
Ordering Supplies Ordering Supplies To order supplies, contact the Xerox supplies center at the following number: • – Supplies center 1-800-822-2200 – Fax number 1-800-338-7020 • Canada – French 1-800-668-0133 – English 1-800-668-0199 • Europe – Call your local sales and service provider.
Page 258 Options: Item Part Number Optional Paper Tray Americas (letter)) 98S04391 Europe (A4) 98S04389 WorkCentre Pro 555/575...
Page 259: Ordering Supplies Automatically
Supplies can be ordered through the customer’s internal supplies center, through a dealer or even through Xerox Supplies. This is determined when the order center fax number is input. You may also want the flexibility to make bulk orders in order to gain quantity discounts when dealing directly with the Xerox supplies center.
Page 260: Entering The Part Details
2. Press Destination setup Enter fax number 3. To enter a One Touch, press the One Touch key. To use the Numeric Keypad, enter the number and press Enter . To use Speed Dial or Alpha Dial, press Phonebook . Select , enter the Speed Dial number or select the Alpha name, and press Enter.
Page 261 Press to enter Toner or to enter Drum. xxxxx ordering 1.Select auto order 2.Enter part number 3.Enter quantity 3. Press then to order automatically. Enter part number Part # (20 max) : 4. Press then and use the keypad to enter the part number of the toner or drum.
Page 262: Entering Ordering Details
Entering ordering details To set the ordering details: 1. Press: Menu Supplies order setup 1.Destination setup 2.Supplies 3.Other information 4.Image print 2. Press Other information 1.Customer number 2.Contact name 3.Contact tel number 4.Ship to name 5. Ship to address Enter customer number Number (20 max) : 3.
Page 263 Enter contact name Name (40 max) : Press and use the keypad to enter the contact name. Enter tel number Tel number (32 max) : Press and use the keypad to enter the contact telephone number. Enter ship to name Name (40 max) : Press and use the keypad to enter the name to whom the...
Page 264: Printing The Order Form
Printing the order form To print the order form: 1. Press: Menu Supplies order setup 1.Destination setup 2.Supplies 3.Other information 4.Image print 2. Press . The order form will print. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Page 265: Appendix C Maintaining The Product
Maintaining the Product Replacing the Paper When the machine runs out of paper, “PAPER TRAY IS EMPTY” displays and printing stops. Replace the paper using the following procedure: Bypass Tray: 1. Pull up the Document Output Tray and open the Paper Guide. Document Output Tray Paper Guide...
Page 266 2. Insert one sheet of paper on the Bypass Tray. One Paper CAUTION Do not insert more than one sheet of paper on the Bypass Tray. It will cause a paper jam. 3. Adjust the Paper Guides so that both sides of the paper are secure.
Page 267 Paper Tray: 1. Pull up the Document Output Tray and remove the Bypass Tray. Document Output Tray Bypass Tray 2. Open the Paper Guides. Paper Guide Paper Guide WorkCentre Pro 555/575...
Page 268 3. Do not fan the paper. Make sure that the corners of paper are neatly aligned. 4. Insert up to 250 sheets into the Paper Tray. Secure the stack by adjusting the Paper Guides. Paper Guide Paper Guide Paper WorkCentre Pro 555/575...
Page 269 CAUTION To avoid paper jams, do not exceed the upper limit line on the Paper Guides. Paper Guide Upper Limit Line Replace the Bypass Tray and Document Output Tray. Document Output Tray Bypass Tray WorkCentre Pro 555/575...
Page 270 To set the paper size: 1. Press: Menu Paper size (Tray 1) 1.LT 2.A4 3.LG 2. Select the paper size: To select Letter size, press To select A4, press To select Legal size, press 3. The menu selection screen redisplays. Press Exit or Stop to return to Standby Mode.
Page 271: Feeding Envelop Stock
Envelopes come in many sizes, materials and styles. Before ordering or purchasing a large supply of any particular envelope, Xerox advises a short printing test of the candidate envelope through the WorkCentre Pro 555/575 to be sure that the type of envelope performs satisfactorily.
Page 272: Replacing The Toner Cartridge
Replacing the Toner Cartridge The TONER IS LOW message is displayed when the Toner Cartridge needs to be replaced. If printing continues, a long tone sounds, the OUT OF TONER message displays, and printing stops. CAUTION Only replace the Toner Cartridge after TONER IS LOW or OUT OF TONER displays.
Page 273 2. Remove the Toner Cartridge. Handle Toner Cartridge CAUTION Always hold the Toner Cartridge by the green handles. 3. Remove the new Toner Cartridge from the box it comes packed Holding it firmly with both hands, rock it left and right, forward and back in the directions indicated by the arrows in the picture.
Page 274 4. Holding onto the Toner Cartridge’s handle, lower it into the machine. Make sure that the four pins (two on each side) fit into the grooves inside the machine. Color coordinated “2” labels have been affixed to the Toner Cartridge and to the inside of the machine. Install the Toner Cartridge by aligning these labels.
Page 275 5. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover 6. Verify the display has returned to the Standby Mode. WorkCentre Pro 555/575 C-11...
Page 276: Replacing The Drum Cartridge
Replacing the Drum Cartridge The Drum Cartridge requires replacement when the DRUM LIFE WARNING is displayed. CAUTION Do not expose the green drum to light for more than 3 minutes. Never expose the drum to direct sunlight or touch the drum. Damage or poor print quality may result.
Page 277 2. Remove the Toner Cartridge and the Drum Cartridge. Handle Toner Cartridge Drum Cartridge Handle Note: Immediately wrap the Drum Cartridge with a cloth to protect it against overexposure to light. CAUTION Always hold the Drum Cartridge and Toner Cartridge by the green handles.
Page 278 3. Remove the Drum Cartridge from the box it comes packed in. 4. Install the Drum Cartridge into the machine, aligning the guides of the cartridge with the grooves inside the machine. Color coordinated “1” labels have been affixed to the Drum Cartridge and to the inside of the machine.
Page 279 5. Holding onto the Toner Cartridge’s handle, lower it into the machine. Make sure that the four pins (two on each side) fit into the grooves inside the machine. Color coordinated “2” labels have been affixed to the Toner Cartridge and to the inside of the machine. Install the Toner Cartridge by aligning these labels.
Page 280 6. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover Verify the display has returned to the Standby Mode. To reset the counter of the Drum Cartridge. Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge.
Page 281 3. Press Enter. Completed 4. Press Stop to return to the Standby Mode. Note: Make sure to reset the counter when you replace the Drum Cartridge. Never perform this operation on any other occasions. A new ADF Retard Pad is included with the Drum Cartridge kit and should be installed at the same time as the Drum Cartridge.
Page 282: Replacing The Adf Retard Pad
Replacing the ADF Retard Pad Note: The ADF retard pad is included in the Drum Cartridge Kit. Follow the instructions below to replace the ADF retard pad. 1. Open the Control Panel Cover and locate the retard pad. C-18 WorkCentre Pro 555/575...
Page 283 2. Remove the retard pad by releasing the latch at the base of the retard pad and rotating the pad upwards. 3. When it is in the horizontal position, pull out the retard pad. WorkCentre Pro 555/575 C-19...
Page 284 4. Replace the retard pad. 5. Rotate the retard pad downwards and press until it clicks into place. 6. Close the control panel cover. C-20 WorkCentre Pro 555/575...
Page 285: Cleaning The Machine
Cleaning the Machine Cleaning the Cabinet Wipe the machine with a damp cloth to remove dust and fingerprints. Use water to dampen the cloth. Do not use chemicals for cleaning, as this can cause discoloration or damage to the finish of the machine. WorkCentre Pro 555/575 C-21...
Page 286: Cleaning The Document Scanner
Cleaning the Document Scanner The quality of scanned images deteriorates if the Document Scanner becomes dirty. Use the following procedure to clean the Scanner components: 1. Open the Control Panel Cover. 2. Wipe the glass surface and the guide with a soft dry cloth (lens cleaner cloth).
Page 287 3. Wipe the Retard Pad and the rollers with a dry cloth. If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth. Control Panel Cover Retard Pad 4.
Page 288: Cleaning The Paper Pickup Roller And Paper Guide
Cleaning the Paper Pickup Roller and Paper Guide Clean the following parts of the machine when you replace the Toner Cartridge or the Drum Cartridge: • Paper Guide — The Paper Guide is located at the bottom of the machine chamber. •...
Page 289 2. Remove the Toner Cartridge and the Drum Cartridge. Handle Toner Cartridge Drum Cartridge Handle Note: Immediately wrap the Drum Cartridge with a cloth to protect it against overexposure to light. CAUTION Always hold the Drum Cartridge and Toner Cartridge by the green handles.
Page 290 3. Pull up on the Paper Guide that protects the paper pickup roller located at the bottom of the machine chamber. Paper Guide 4. Wipe the Paper Pickup Roller and Paper Guide with a dry cloth. If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth.
Page 291 5. Install the Drum Cartridge into the machine, aligning the guides of the cartridge with the grooves inside the machine. Color coordinated “1” labels have been affixed to the Drum Cartridge and to the inside of the machine. Install the Drum Cartridge by aligning these labels.
Page 292 6. Holding onto the Toner Cartridge’s handle, lower it into the machine. Make sure that the four pins (two on each side) fit into the grooves inside the machine. Color coordinated “2” labels have been affixed to the Toner Cartridge and to the inside of the machine. Install the Toner Cartridge by aligning these labels.
Page 293 7. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover 8. Verify the display has returned to the Standby Mode. WorkCentre Pro 555/575 C-29...
Page 294 C-30 WorkCentre Pro 555/575...
Page 295: Appendix D Data Sheet
Data Sheet Item Specification Document Size Width: 8.5 in. max. (216 mm) max. 5.8 in. min. (148 mm) min. Length: 16.5 in. max. (420 mm) max. 3.9 in. min. (100 mm) min. Max capacity of the 30 sheets (letter size / A4) Document Tray (20 lb.) Copy Paper Size Letter:...
Page 296 600 x 600 dpi printing 406 x 392 dpi Fax/Copy PC Operating Windows 95/98 or NT 4.0 Environment Printer Driver Xerox Driver Software PC Interface Bi-directional Parallel (Centronics 36 pin connector IEEE1284 compliant) PC Connectivity PC fax software TWAIN Compatible Scanner...
Page 297 Item Specification Weight Less than 18 Kg (40 lb) without the optional paper tray Drum Life 20,000 Prints Toner Cartridge Yield The yield of the Initial Toner Cartridge supplied with the Process Unit is 3000 prints. Supply Toner Cartridge yield is 6000 prints, assuming 4% print coverage. Memory Jobs Department Codes Group Numbers...
Page 298 WorkCentre Pro 555/575...
Page 299: Appendix E Safety Certification And Environmental Compliance
Safety Certification and Environmental Compliance Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the equipment and refer to them as needed to ensure the continued safe operation of your machine.
Page 300 Never spill liquid of any kind on the product. Never remove covers or guards that require a tool for removal, unless directed to do so in a Xerox approved maintenance kit. Never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas.
Page 301: Laser Safety Information
Xerox installation procedures, ensure that concentration levels meet safe limits. If you need additional safety information concerning the copier or Xerox supplied materials you may call the following number: Europe: +44 (0)1707 353434 USA: 1800 928 6571 Laser Safety Information This equipment is certified as a Class 1 laser product under the U.S.
Page 302: Third Party Certification
Class 1 Laser Product. Third Party Certification The Xerox WorkCentre Pro 555/575 is certified by various bodies in compliance with national and international safety standards. 120v 60Hz Nominal Markets: Underwriter Laboratories Inc., UL 1950, Third Party Edition, within reciprocity agreements which include requirements for Canada.
Page 303 Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the users authority to operate this equipment. WARNING Shielded cables must be used with this equipment to maintain compliance with FCC regulations WorkCentre Pro 555/575...
Page 304: European Certification
European Certification Approvals and Certification The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
Page 305: Uk Electricity At Work Regulation
9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body. Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation. Customers wishing to complete safety testing should contact Xerox Limited Technical Centre (see page 1) for advice prior to any test implementation.
Page 306 Xerox equipment in such premises is safe. Xerox Limited’s Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Limited Customer Service Organization. THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.
Page 307 Engineer will provide you with a certificate which details the results of all tests completed. In the event of any defect being noted, the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advised of such action to enable such defects to be corrected.
Page 308: Environmental Compliance
Xerox Corporation designed this product to comply with the guidelines of the ENERGY STAR program of the Environmental Protection Agency. As an ENERGY STAR Partner, Xerox has determined that this copier model meets the ENERGY STAR guidelines for energy efficiency.
Page 309: Swiss Energy 2000
SWISS ENERGY 2000 Xerox Corporation has designed and tested this product to meet the energy restrictions required by Swiss Energy 2000 compliance has been notified to the registration authorities. Recycled Paper The WorkCentre Pro 555/575 has established performance with the use of recycled paper with its consequent benefits to the environment.
Page 310: Telecommunications Requirements
Finland Italy Spain In the event of problems, you should contact your local Xerox representative in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard,...
Page 311: Fcc Regulations
ID and name. Data Coupler Information This Xerox WorkCentre Pro 555/575 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
Page 312 Part 68 compliant. Do not connect this machine to a party or coin operated phone line. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period.
Page 313: Canadian Certification
WARNING When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
Page 314 Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Page 315 Index accessories background jobs 5-2 paper trays B-2 batching 5-15 account codes 5-27 battery 9-20 default setting 5-27 blank pages 12-10 using 5-26 broadcasting activity report Confirmation Report 9-5 automatic mode 9-4 group send 2-28 fields 9-2 manual group dialing 4-10 printing 9-16 bulletin board mailbox (ITU-T) 8-1 –...
Page 316 Charge Code Key toner pack yield D-3 used 5-10 continuous polling 7-11 charge codes 5-10 contrast chemicals C-21 default setting 2-40 cleaning control cabinet C-21 account codes 5-26 5-27 image quality 12-11 setting department codes 2-31 ozone filter C-21 control panel codes error code 12-6 account 5-27...
Page 317 reducing 11-11 resend stored fax 5-29 saving a phonebook 11-19 ringer volume 2-45 2-46 2-47 2-48 saving settings 11-26 secure receive 3-10 secure receive 11-9 secure send 5-32 – secured send setting 11-7 using ControlCentre 11-2 11-3 sending faxes 11-6 Delay Start Key –...
Page 318 manual group dialing 4-10 storing in a local ITU-T mailbox 8-5 one touch dialing 4-6 Down Arrow key speed dialing 4-5 for programming the menu mode 2-2 dimensions D-2 drum kit Direct Access Function Keys 2-11 error message 12-4 map 2-11 drum life D-3 Direct Send Key drum life warning 12-4...
Page 319 polling a group 7-9 presetting group numbers 2-26 fax numbers assigned to phonebook programmed group dialing 2-28 receiving using ControlCentre 11-11 relay group dialing 5-33 – fax options 5-17 5-25 Group Phonebook 2-26 ECM disable 5-22 listen to dial 5-19 number of pages 5-18 secure send 5-23 halftone...
Page 320 dimensions D-2 type D-2 weight D-3 connectivity D-2 machine features laser safety E-3 menu map 2-4 Left Arrow Key – mailbox communications 8-1 8-19 for programming the menu mode 2-2 creating using ControlCentre 11-20 legal paper deleting using ControlCentre 11-22 supplies B-1 described 5-1 letter paper...
Page 321 reception problems 12-10 manual send 5-8 normal contrast 2-40 master code number of pages changing the department codes 2-34 described 5-17 memory setting 5-18 error code 12-6 Numeric Keypad free memory 3-9 12-6 for programming the menu mode 2-2 overflow message 12-4 power failure 12-5 receive to memory 3-2 off-hook dialing 4-2...
Page 322 confidential ITU-T mailboxes 8-1 secure receive 3-2 3-10 page numbers secure send 5-23 cover sheet 5-11 phonebook direct send transmissions 5-17 5-18 setting one touch numbers 2-20 error code 12-6 setting speed dial numbers 2-13 setting the number of pages 5-18 setup 2-12 paper phonebook setting...
Page 323 presetting groups 2-26 receive footer ITU-T mailbox numbers 8-2 setting using ControlCentre 11-9 one touch keys 2-20 receive interval speed dial numbers 2-13 setting using ControlCentre 11-10 printer receive to memory printer width D-1 described 3-2 printer driver D-2 – receiving documents 3-1 3-15 printer not available...
Page 324 refuse junk mail 2-44 default setting 5-29 relay groups resending 5-30 communications 5-33 reserved operations see also delayed start Relay Key used 5-34 priority transmissions 5-9 – relay operations 5-33 5-34 resolution described 5-1 see also contrast relay originator report 9-5 9-12 default setting 2-40 relay station report 9-14...
Page 325 ozone E-3 group send 2-28 power source E-2 ITU-T mailboxes 8-11 radio frequency emissions E-4 manual group 4-10 send header E-13 manual send 5-8 telecommunications requirements memory send 5-5 – E-12 E-16 priority transmission 5-9 UK electricity at work regulation E-7 secured send 5-17 5-23 –...
Page 326 modifying using ControlCentre 11-16 supplies B-1 presetting using ControlCentre 11-15 toner pack yield D-3 setup 2-13 tones speed dialing 4-5 alarms 12-3 standard resolution 2-40 toner empty C-8 Stop Key top cover cancelling a direct send job 6-1 error code 12-6 described 6-1 error message 12-5 for programming the menu mode 2-2...
Page 327 error codes 12-6 error messages 12-3 image quality 12-11 – paper jams C-24 C-29 reception problems 12-10 transmission problems 12-9 type, machine type D-2 unavailable features error message 12-4 voltage D-2 volume,ringer adjusting 2-45 2-46 2-47 2-48 warming up message 12-5 warnings drum life warning 12-4 wattage D-2...

This manual is also suitable for:

Workcentre pro 555

Xerox WorkCentre Pro 575 Advanced Features Manual

Chapter 1 Introduction

Chapter 2 Programming the Machine

Chapter 3 Receiving Documents

Chapter 4 Dialing Methods

Chapter 5 Transmitting Documents

Chapter 6 Cancelling Jobs

Chapter 7 Polling

Chapter 8 Mailbox Communications

Chapter 9 Reports

Chapter 10 Copying Documents

Chapter 11 Using the Controlcentre

Chapter 12 Troubleshooting

Appendix A Installing Options

Appendix B Ordering Supplies

Appendix C Maintaining the Product

Appendix D Data Sheet

Appendix E Safety Certification and Environmental Compliance

Quick Links

Troubleshooting

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Summary of Contents for Xerox WorkCentre Pro 575