4. If you opened the optional duplex unit or removed the
optional face up tray, close and re-fasten the duplex unit or
replace the face up tray.
5. As previously described, remove any jammed or partially-fed
sheets of paper or other media from the cassette tray or the
MP tray.
6. Replace the cassette tray or MP tray media before continuing
with the print job.
Paper Jammed in the duplex unit
If paper jams in the duplex unit, the display shows Jam in Duplex
Tray.
1. Unfasten the catch of the duplex unit's vertical unit and tilt it
back so that you can access the interior of the duplex unit.
2. Inspect the rubber rollers located at the base of the duplex
tray.
3. Firmly but carefully pull any paper out of base rollers.
4. Open the duplex tray and remove any paper remaining in the
tray.
Troubleshooting and Maintenance
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