Bosch SHESAM Use And Care Manual page 21

Statement of Limited Product Warranty
Bosch Dishwashers
What this Warranty Covers & Who it Applies to: The limited warranty
provided BSH Home Appliances ("Bosch') in this Statement of Limited Product
Warranty applies only to Bosch dishwashers ("Product") sold to you, the
first using purchaser, provided that the Product was purchased: ( I ) for you_
normal, household (non-commercial) use, and has in fact at all times only
been used for normal household purposes; (2) new at retail (not a display,
_as is", or previously returned model), and not for resale, or commercial use;
and (3) within the United States or Canada, and has at all times remained
within the country of original purchase. The warranties stated herein
apply only to the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary
to effectuate warranty coverage, it is the best way for Bosch to
notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is
free from defects in materials and workmanship for a period of three
hundred sixty five (365) days (i.e., 1 year) from the date of purchase.
The foregoing tirneline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever. Labor and shipping costs are included in this basic coverage.
Extended Limited Warranty: Boschalso provides these additional limited
warranties:
2 Year Limited Warranty: Bosch will repair or replace any
component that proves to be defective in materials or workmanship
(excludes labor charges).
5 Year Limited Warranty on Electronics: Bosch will repair or
replace any Bosch microprocessor or printed circuit board if it
proves to be defective in materials or workmanship (excludes labor
charges).
5 Year Limited Warranty on Dish Racks: Bosch will replace the
upper or lower dish rack (excluding rack components), if the rack
proves defective in materials or workmanship (excludes labor
charges).
Lifetime Warranty against Stainless Steel Rust Through: Bosch
will replace your dishwasher with the same model or a current
model that is substantially equivalent or better in functionality, if
the inner liner should rust through (excludes labor charges). Bosch
will replace the stainless steel door if the door should rust through
(excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and shall
not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period,
Bosch or one of its authorized service providers will repair your Product
without charge to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in materials or
workmanship. If reasonable attempts to repair the Product have been
made without success, then Boschwill replace your Product (upgraded
models may be availableto you, in Bosch's solediscretion,for an additional
charge). All removed parts and components shall become the property
of Boschat its sole option. All replacedand/or repairedparts shall assume
the identity of the original part for purposes of this warranty and this
warranty shall not be extended with respect to such parts. Bosch's sole
liability and responsibility hereunder is to repair manufacturer-defective
Product only, using a Bosch-authorized service provider during norma_
business hours. For safety and property damage concerns, Bosch highly
recommends that you do not attempt to repair the Product yourself, or
use an un-authorized servicer; Bosch will have no responsibility or liability
for repairs or work performed by a non-authorized servicer. If you choose
to have someone other than an authorized service provider work on your
Product, THISWARRANTYWILLAUTOMATICALLY BECOME NULLAND VOID.
Authorized service providers are those persons or companies that have been
specially trained on Bosch products, and who possess, in Bosch's opinion,
a superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners, affiliates or
representatives of Bosch). Notwithstanding the foregoing, Boschwill not
incur any liability, or have responsibility, for the Product if it is located in a
remote area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any such event, if
you request, Bosch would still pay for labor and parts and ship the parts to
the nearest authorized service provider, but you would still be fully liable
and responsible for any travel time or other special charges by the service
company, assuming they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or
otherwise, to provide you with any concessions, including repairs,
pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes
all defects or damage that are not the direct fault of Bosch, including
without limitation, one or more of the following: (1) use of the Product
in anything other than its normal, customary and intended manner
(including without limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in conjunction with air
or water-going vessels); (2) any party's willful misconduct, negligence,
misuse, abuse, accidents, neglect, improper operation, failure to maintain,
improper or negligent installation, tampering, failure to follow operating
instructions, mishandling, unauthorized service (including self-performed
"fixing" or exploration of the appliance's internal workings); (3) adjustment,
alteration or modification of any kind; (4) a failure to comply with any
applicable state, local, city, or county electrical, plumbing and/or building
codes, regulations, or laws, including failure to install the product in
strict conformity with local fire and building codes and regulations; (5)
ordinary wear and tear, spills of food, liquid, grease accumulations, or
other substances that accumulate on, in, or around the Product; and (6)
any external, elemental andlor environmental forces and factors, including
without limitation, rain, wind, sand, floods, fires, mud slides, freezing
temperatures, excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding the appliance,
and acts of God. In no event shall Bosch have any liability or responsibility
whatsoever for damage to surrounding property, including cabinetry,
floors, ceilings, and other structures or objects around the Product.
Also excluded from this warranty are scratches, nicks, minor dents, and
cosmetic damages on external surfaces and exposed parts; Products
on which the serial numbers have been altered, defaced, or removed;
service visits to teach you how to use the Product, or visits where there
is nothing wrong with the Product; correction of instaBation problems
(you are solely responsible for any structure and setting for the Product,
including all electrical, plumbing or other connecting facilities, for proper
foundation/flooring, and for any alterations including without limitation
cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT UABILITY,
OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE
ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR
CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS",
AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR
RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT
DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH,
OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND
SOM E STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE UMITATIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall
be effective unless authorized in writing by an officer of BSH.
How to Obtain Warranty Service: TO OBTAINWARRANTY SERVICE FOR
YOURPRODUCT, YOUSHOULDCONTACT THENEAREST BOSCH AUTHORIZED
SERVICE CENTER,ORCALL 800-944-2904, or write Bosch at: BSHHome
Appliances - 5551 McFadden Avenue, Huntington Beach, CA 92649 /
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