Paper Feed Problems; Paper Frequently Jams - Lexmark CS410 Series User Manual

Troubleshooting

Paper feed problems

Jammed pages are not reprinted
Action
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam Recovery
2
Select On or Auto.
3
Depending on your printer model, press
b
Resend the pages that did not print.
Were the jammed pages reprinted?

Paper frequently jams

Action
Step 1
a
Pull out the tray, and then do one or more of the following:
• Make sure paper lies flat in the tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
•
Check if the paper guides are aligned against the edges of the
paper.
•
Make sure the paper is below the maximum paper fill indicator.
•
Check if you are printing on a recommended paper size and type.
b
Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Step 2
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do paper jams still occur frequently?
Step 3
a
Review the tips on avoiding jams. For more information, see "Avoiding
jams" on page 142.
b
Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Yes
The problem is solved. Contact
or touch Submit.
Yes
Go to step 2.
Go to step 3.
Contact
support.
No
customer
support.
No
The problem is solved.
The problem is solved.
customer The problem is solved.
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