Troubleshooting Basic Functions - NETGEAR WNHD3004 - High Performance Wireless-N HD Home Theatre Adapter User Manual

3DHD Home Theater Adapter WNHD3004 User Manual
Make sure that the Ethernet cables are securely plugged in.
• The Internet status light on the wireless range extender is on if the Ethernet cable connecting
the wireless range extender and the network is plugged in securely and the WNHD3004 is
turned on.
• Be sure the LED on/off button on the back panel is set to on so that you can monitor the status
lights.
Make sure that the wireless settings in the device and WNHD3004 match exactly.
• For a wirelessly connected computer, the wireless network name (SSID) and WEP or WPA
security settings of the WNHD3004 and wireless device must match exactly.
• If you have enabled the wireless range extender to restrict wireless access by MAC address,
you must add the wireless device's MAC address to the access point's wireless station access
list.
Make sure that the network settings of the devices are correct.
Wired and wirelessly connected computers must have network (IP) addresses on the same network
as the WNHD3004. The simplest way to do this is to configure each device to obtain an IP address
automatically using DHCP. Click the link to the online document
Appendix B, or see the documentation that came with your computer.

Troubleshooting Basic Functions

The Power light is not on.
If the Power and other lights are off when your unit is turned on:
• Make sure that the power cord is properly connected and that the power adapter is properly
connected to a functioning power outlet, and its Power On/Off button is in the On position.
• Check that you are using the power adapter that NETGEAR supplied for this product.
If the error persists, you have a hardware problem and should contact Technical Support at
www.netgear.com/support.
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v1.0, November 2010
"Preparing Your Network" in
Troubleshooting