Troubleshooting Basic Functions - NETGEAR WNR3500v2 - RangeMax Wireless N Gigabit Router User Manual

NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500v2 User Manual

Troubleshooting Basic Functions

After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light
2. After approximately 10 seconds, verify that:
a. The Power light is solidly on.
b. The Internet light is on.
c. A numbered LAN port light is on for any local port that is connected to a computer. This
indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the following table.
Table 7-2. Troubleshooting LED Behavior
Situation
Power light is off.
Power light stays amber.
Troubleshooting
Recommended Action
Check the following:
• Make sure that the power cord is properly connected to your router
and that the power adapter is properly connected to a functioning
power outlet.
• Check that you are using the power adapter supplied by NETGEAR
for this product.
If the error persists, you have a hardware problem and should contact
technical support.
When the router is turned on, the Power light turns amber for about 60
seconds and then turns green. If the light does not turn green, the
router has a problem.
If the Power light is still amber 2 minutes after turning on power to the
router:
1. Turn the power off and back on to see if the router recovers.
2. Clear the router's configuration to factory defaults. This will set the
router's IP address to www.routerlogin.net. This procedure is
explained in "Restoring the Default Configuration and Password" on
page 7-14.
If the error persists, you might have a hardware problem and should
contact technical support.
v1.0, May 2009
is on.
7-3