Sansui HDLCDVD325 Owner's Manual page 64

Problems and troubleshooting
SYMPTOMS
DVD
Playback doesn't start.
No picture.
No sound.
Picture is distorted during CUE or
REVIEW.
Stopping playback, search, slow-
motion play, repeat play, or
program play, etc. cannot be
performed.
No 4:3 (16:9) picture.
No on-screen display.
No surround sound.
The unit or remote operation key
is not functioning.
Playback does not start when the
title is selected.
Audio soundtrack and/or subtitle
language is not changed when
you play back a DVD.
No subtitle.
Angle cannot be changed.
" " appears on the screen.
REMOTE CONTROL
The remote control does not
function.
FOR CUSTOMER SERVICE,
ADDITIONAL SET-UP OR
OPERATING ASSISTANCE
PLEASE CALL:
1-800-289-0980
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE AT
64
POSSIBLE SOLUTIONS
• No disc is inserted.
• The disc may be dirty. Clean up the disc.
• The unit cannot play CD-ROMs, etc.
• TV/DVD selector is not set correctly.
• Check the input selector of the amplifier is set properly.
• The unit is in the Special playback mode.
• Select the correct Audio Output position on AV amplifier.
• The picture will be distorted occasionally.
• Some discs may not allow some functions.
• The setup does not match your TV.
• Select Display On.
• The setup does not match your stereo system.
• Turn off the unit and unplug the AC power cord for several min-
utes, then replug it.
• Check the RATING LEVEL setup.
• Multilingual language is not recorded on the DVD disc.
• Some discs have no subtitles.
• Subtitles are cleared. Press SUBTITLE.
• Multi-angles are not recorded on the DVD disc.
• The function is prohibited with the unit or the disc.
• Aim at the remote control at the remote sensor.
• Operate within Approx. 5 Meters or reduce the light in the room.
• Clear the path of the beam.
• The batteries are weak. Replace the batteries.
• Check the batteries are inserted correctly.
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
www.orionsalesinc.com
(continued)
R
TO ORDER ACCESSORY
PARTS OR LITERATURE
PLEASE CALL:
1-888-369-0304
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