Appendix 1.5 Recovering From Run-Time Errors - Brother PT-2420PC Service Manual

Appendix 1.5 RECOVERING FROM RUN-TIME ERRORS

(1) Click the Finish checking and exit button to abort the running program.
(2) Check that the PT-2420PC is turned on.
(3) Check the USB interface cable connection at both the PT-2420PC and your computer.
(4) Start the program again.
If no error occurs at the same testing process, proceed to the subsequent testing process.
(5) If an error persists at the same testing process, abort the program, turn the PT-2420PC and
your computer off, and unplug the USB interface cable from the PT-2420PC.
(6) Restart your computer.
(7) Carry out steps (2) through (5).
(8) From the Printers Folder on the computer screen, remove the PT-2420PC Printer to
uninstall the PT-2420PC printer driver and then restart your computer.
(9) Install the PT-2420PC printer driver again.
(10) Restart your computer.
(11) Carry out steps (2) through (5).
(12) If an error persists at the same testing process, your computer may be faulty.
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