Unable To Print - Brady BBP81 User Manual

84 Hardware Troubleshooting
Troubleshooting the 10/100 PS

Unable to Print

If you are having problems printing, verify that there is communication between the
10/100 Internal PS and the printer. Suggestions include the following:
• Ping the printer to determine the ability to communicate with the printer. See
• Or open a Telnet session and send a ZPL command to print a configuration label. See
• Check obvious error conditions such as head open, out of media, out of ribbon, etc.
• If problems persist, contact Technical Support.
Ping the Printer
To ping the printer, complete these steps:
1.
2.
3.
4.
If the issue is a communication problem, you would have received an error message.
Y885775
Printer.
Telnet on page 85 for more information.
Open a DOS window.
To open a DOS window, click on
In the Open text box, type: cmd
From the DOS prompt, type:
ping xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address of the print server
See Figure 33. You see a reply from the print server indicating a connection.
Figure 33 • Example of a Successful Ping
BradyConnect 10/100 Internal Print Server User Guide
> Run.
Start
Ping the
07/18/2008