Chapter 5: Changing Submenus; Changing Automated Attendant Submenu - AT&T Merlin II System Administrator Manual

Chapter 5: Changing Submenus

Changing Automated Attendant Submenu

A submenu is another menu level that provides a second
list of options to callers. Generally, callers are directed to
a submenu from the Main Menu.
For example, the Main Menu for ABC Travel Agency
offers these options:
For Cruises, press [
For Corporate Travel, press [
For Personal Travel, press [
For Discounted Trip Information, press [
Press [ ] if you know the extension number of the person
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you're calling.
Or press [ ] for operator assistance.
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When a caller presses [
options:
For Caribbean Cruises, press [
For Hawaiian Cruises, press [
For Alaskan Cruises, press [
For more information, press [
Changing Automated Attendant Submenu 5-1
].
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].
2
].
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], a submenu offers the following
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].
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].
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].
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].
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].
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