Screen A Call - AT&T MERLIN 3070 Attendant's Manual

If your system is administered for One-Touch Transfer, you can an-
nounce a call before you transfer it:
Touch Transfer.
Touch Intercom-Voice.
• Touch the appropriate Shift button (console with Attendant Intercom
Selector only).
Touch the Auto Intercom button (or dial the intercom number).
Announce the call.
• Hang up.

SCREEN A CALL

If your system is administered for One-Touch Hold with Call
Announcement:
Touch the Auto Intercom button,
Announce the call.
Return to the call, transfer the call to the other voice terminal, or tell
the other person to answer the call on hold by using the Line Pickup
feature.
If your system is administered for One-Touch Transfer:
Touch Hold.
Touch Intercom-Ring.
Touch the appropriate Shift button (console with Attendant Intercom
Selector only).
Touch the Auto Intercom button (or dial the intercom number) for the
person with whom you are checking.
Check to see if the person will take the call.
No?
Touch the held call's line button.
Advise the caller.
Hang up.
Yes?
If the call's line button appears on the person's voice terminal:
Tell the person to take the call by touching the call's line button.
• Hang up.
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