Immediate And Backup Call Handling - AT&T SPIRIT Attendant Installer's Manual

Programming Routes
2-8
Programming Features
Central
office
lines
control unit
Central
office
lines
control unit
FIGURE 2-2. Immediate and Backup Call Handling.
Follow these steps to enter new routes:
NOTE: If you make a mistake and want to reprogram a particular route, enter
3 followed by the route number (0 through 9) and then dial the
pound sign (#) four times. This erases all programmed extensions for
the route entered.
1. Dial 8.
2. Dial the route number (0 through 9). This is the number callers enter when
they want to be connected to a particular department.
3. Dial the appropriate route code:
SPIRIT
System
Overflow
SPIRIT
Attendant
SPIRIT Attendant is Immediate Call
Handler - Calls ring immediately
at the SPIRIT Attendant. If not
answered within a specified number of
rings, calls will ring
at the receptionist.
SPIRIT
System
Overflow
SPIRIT
Attendant
SPIRIT Attendant is Backup Call
Handler - Calls ring immediately
at the receptionist. If the receptionist
does not answer within a preset number
of rings, the SPIRIT Attendant answers
the call.
Receptionist
Receptionist