Blind Transfer; Supervised Transfer - Altigen AltiConsole Manual

Blind Transfer

Blind Transfer transfers an incoming call to an extension without your
having to wait for the called party to answer. For limitations on this
transfer, see the discussion, "When You Can and Can't Transfer Calls" on
page 24.
To blind transfer a connected call:
1. Click the Blind Transfer button or press Alt+b on the keyboard.
2. Select the destination extension from one of the view panels (BLF/
ALL/SPEED) by clicking it, or simply enter the destination extension
number in the Dial Pad.
If the transfer is to an outside number, enter the entire phone number,
including the trunk access code and full number if necessary. To use
Centrex Transfer, transfer the call using your desk set dial pad.
3. Click the Dial button or press Enter on the keyboard.
Note: Double-clicking the destination extension number at step 2
eliminates this step.

Supervised Transfer

Supervised Transfer allows you to transfer a call to another extension
after checking if the called party at that extension wants to receive the call.
For limitations on this transfer, see the discussion, "When You Can and
Can't Transfer Calls" on page 24.
To transfer a connected call:
1. Click the Supervisor Transfer button or press Alt+s on the keyboard.
2. Select the destination extension from one of the view panels (BLF/
ALL/SPEED) by clicking it, or simply enter the destination extension
number in the Dial Pad.
If the transfer is to an outside number, enter the entire phone number,
including the trunk access code and full number if necessary. To use
Centrex Transfer, transfer the call using your desk set dial pad.
3. Click the Dial button or press Enter on the keyboard.
Note: Double-clicking the destination extension number at step 2
eliminates step 3.
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