Keyboard Shortcuts - Altigen AltiConsole Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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Keyboard Shortcuts

General Tips
You can type extension or phone numbers using the keyboard number
keys or the number pad.
Once you are in any of the panel views, you can use the keyboard
arrow keys to scroll through and select a desired call or extension.
Specific Keyboard Shortcuts
Call Handling
Function/Button
Hang-Up
Dial
Roll Back
Answer
Blind Transfer
Supervised Transfer
Park
Overhead Paging
Hold
Voice Mail
Conference
Auto Attendant
Clear Dialed Number
1. The limitations that apply to all calls also apply to these short-
cuts: while connected to a call, you cannot place another call, but
you can answer another incoming call. To place or answer a call,
your phone must be off-hook.
2. To use the numeric keypad functions, the Num Lock must be
on.
AltiConsole Manual
Keyboard
1
Short Cut
Alt+h
Alt+d
Alt+r
Alt+a
Alt+b
Alt+s
Alt+p
Alt+x
Alt+o
Alt+v
Alt+c
Alt+u
Delete
18
Number Pad
2
Short Cut
.
Enter
-
+
/
*

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