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Blind Transfer
Blind Transfer transfers an incoming call to an extension without your
having to wait for the called party to answer. For limitations on this
transfer, see the discussion, "When You Can and Can't Transfer Calls" on
page 24.
To blind transfer a connected call:
1.
Click the Blind Transfer button or press Alt+b on the keyboard.
2.
Select the destination extension from one of the view panels (BLF/
ALL/SPEED) by clicking it, or simply enter the destination extension
number in the Dial Pad.
If the transfer is to an outside number, enter the entire phone number,
including the trunk access code and full number if necessary. To use
Centrex Transfer, transfer the call using your desk set dial pad or:
a. Click the Blind Transfer button OR press Alt+b on the keyboard
b. Type "*"; then type the second party's full outside number in the
number field on the GUI; then press the Enter key on the keyboard
or the dial button on the GUI.
c. Now either click the hang up button or wait to announce the caller
and then click the hang up button.
Supervised Transfer
Supervised Transfer allows you to transfer a call to another extension
after checking if the called party at that extension wants to receive the call.
For limitations on this transfer, see the discussion, "When You Can and
Can't Transfer Calls" on page 24.
To transfer a connected call:
1.
Click the Supervisor Transfer button or press Alt+s on the keyboard.
2.
Select the destination extension from one of the view panels (BLF/
ALL/SPEED) by clicking it, or simply enter the destination extension
number in the Dial Pad.
If the transfer is to an outside number, enter the entire phone number,
including the trunk access code and full number if necessary. To use
Centrex Transfer, transfer the call using your desk set dial pad.
3.
Click the Dial button or press Enter on the keyboard.
AltiConsole Manual 25
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