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LaCie 2big Network 2
User Manual
6.5. Troubleshooting Active Directory
Connections
Thousands of different network and domain configurations exist, so
these troubleshooting tips are necessarily general. However, check-
ing the following points could help.
NOTE:
While the following explanation shows screenshots from the
5big Network 2, the text is also applicable to the d2 Network 2 and
2big Network 2.
6.5.1.
Product / LAN Side
1. Make sure that the latest product operating system has been in-
stalled. Check
http://www.lacie.com/us/support/drivers/index.
htm?id=10007.
2. Make sure no heavy load processes are running (not mandatory
but could help), for example:
a. No RAID construction is running (wait until RAID is built)
b. No multiple downloads are running (stop or wait until down-
load is finished)
c. No multimedia database building (disable Multimedia)
d. No backups running (stop or wait until backups are finished)
3. Make sure all users are disconnected from the product (not
mandatory but could help) and that no heavy data transfers are
taking place simultaneously.
4. Make sure the product is assigned the correct date, time, and
time zone. The reason is that a time discrepancy of more than
five minutes between the domain and product may prevent
or cause disruptions to the Active Directory (AD) connection.
This tolerance is defined in Domain Controller Policy, and the
default value is usually five minutes
The most precise way to set the product's time is to use the NTP
Server feature in the
Dashboard > General Settings
can also be set manually from this page.
• DESIGN BY NEIL POULTON
(Fig.
94).
widget. It
continued on the next page>>
Fig. 94
Troubleshooting
page 72
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Table of Contents
Troubleshooting
