Document Server - Ricoh Aficio MP 6000 Troubleshooting Manual

Troubleshooting When Using the Copy/Document Server Function
❖ Duplex
Problem
Cannot print in duplex
mode.
Cannot print in duplex
mode.
2
Cannot print in duplex
mode.
Copies are not in correct
order.
When using Duplex,
copy is made Top to Bot-
tom even though [Top to
Top] is selected.

❖ Document Server

Problem
"
Exceeded max.
number of pages
per file. Do you
want to store the
scanned pages as
1 file? " appears.
You forgot your pass-
word.
28
Cause
You have loaded paper
on the bypass tray.
You have loaded paper
2
exceeding 110 g/m .
You have selected a tray
which is set to [1 Sided
Copy] in [Tray Paper Set-
tings] in [System Settings].
You placed the originals
in the incorrect order.
You placed the originals
in the wrong orientation.
Cause
The number of scanned
pages exceeds the capaci-
ty per file of the Docu-
ment Server.
You cannot access a pro-
tected file without enter-
ing the password.
Solution
Remove paper loaded on the bypass
tray. Load paper in another tray.
Change the paper.
Set the tray to [2 Sided Copy] in [Tray Pa-
per Settings] in [System Settings]. See
"System Settings", General Settings
Guide.
When placing a stack of originals in the
ADF, the last page should be on the bot-
tom.
If you place an original on the exposure
glass, start with the first page to be cop-
ied.
Furthermore, set [Face Down] in [Copy
Eject Face Method in Glass Mode], [Input /
Output] under [Copier / Document Server
Features]. See "Input/Output", General
Settings Guide.
Place the original in the correct orienta-
tion. See "Original Orientation",
Copy/Document Server Reference.
Solution
To store scanned pages as a file, press
[Store File]. Scanned data is stored as a
file in the Document Server. If you do
not want to store scanned pages, press
[No]. Scanned data is deleted.
Contact the administrator.
To delete the files stored in the docu-
ment server, select [Delete All Files in Doc-
ument Server] in [Administrator Tools] in
[System Settings]. As this will perma-
nently delete every single file, make
sure the document server does not con-
tain any files you want to keep. See
"Delete All Files in Document Server",
General Settings Guide.