McAfee EPOLICY ORCHESTRATOR 4.5 Installation Manual
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Also See for EPOLICY ORCHESTRATOR 4.5:
- Release note (10 pages) ,
- Product manual (298 pages) ,
- Supplement manual (15 pages)
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Table of Contents
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Summary of Contents for McAfee EPOLICY ORCHESTRATOR 4.5
- Page 1 McAfee ePolicy Orchestrator 4.5 Installation Guide...
- Page 2 EXCHANGE), MCAFEE, NETSHIELD, PORTALSHIELD, PREVENTSYS, SECURITYALLIANCE, SITEADVISOR, TOTAL PROTECTION, VIRUSSCAN, WEBSHIELD are registered trademarks or trademarks of McAfee, Inc. and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners.
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Page 3: Table Of Contents
Default locations of troubleshooting log files........... 29 McAfee ePolicy Orchestrator 4.5 Installation Guide... - Page 4 McAfee ePolicy Orchestrator 4.5 Installation Guide...
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Page 5: Pre-Installation
IP address. If you want to use additional IP addresses for agent-server communication, see Installing an Agent Handler . Dedicated server — If managing more than 250 computers, McAfee recommends using a dedicated server. File system — NTFS (NT file system) partition recommended. - Page 6 • Install and/or update firewall software on the ePolicy Orchestrator server. Ports • McAfee recommends avoiding the use of Port 8443 for HTTPS communication. Although this is the default port, it is also the primary port used by many web-based activities, is a popular target for malicious exploitation, and it is likely to be disabled by the system administrator in response to a security violation or outbreak.
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Page 7: Database Requirements
• Local database server — If using SQL Server on the same system as the ePOserver, McAfee recommends using a fixed memory size in Enterprise Manager that is approximately two-thirds of the total memory for SQL Server. For example, if the computer has 1GB of RAM set 660MB as the fixed memory size for SQL Server. -
Page 8: Database Considerations
Local database server If the database and ePO server are on the same system, McAfee recommends using a fixed memory size in Enterprise Manager or SQL Server Management Studio that is approximately two-thirds of the total memory for SQL Server. - Page 9 Local database server — If using SQL Server on the same system as the ePolicy Orchestrator server, McAfee recommends using a fixed memory size in Enterprise Manager that is approximately two-thirds of the total memory for SQL Server. For example, if the computer has 1 GB of RAM, set 660 MB as the fixed memory size for SQL Server.
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Page 10: Distributed Repositories
• McAfee Agent 4.0 for Macintosh • McAfee Agent 4.0 for Solaris • McAfee Agent 4.5 • McAfee Agent for Windows Patch 1 and Patch 2 • McAfee Common Management Agent 3.7 Patch 1 • McAfee Common Management Agent MA 3.6 Patch 4 •... -
Page 11: Operating Systems Language Support
Pre-Installation Operating systems language support • McAfee GroupShield for Exchange 7.0 • McAfee GroupShield for Exchange 7.0 SP 1 • McAfee Host Intrusion Prevention 6.1 Patch 3 • McAfee Host Intrusion Prevention 7.0 Patch 3 • McAfee Host Intrusion Prevention 7.1 •... - Page 12 Pre-Installation Operating systems language support • French (Standard) • Spanish • German (Standard) McAfee ePolicy Orchestrator 4.5 Installation Guide...
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Page 13: First-Time Installation
• From the product CD: select a language in the ePolicy Orchestrator autorun window, then select Install ePolicy Orchestrator 4.5. • From software downloaded from the McAfee website: go to the location containing the extracted files and double-click Setup.exe. The executable is located in the file EPO 4.5.0 <build and package numbers>.zip. - Page 14 In the Welcome page of the installation wizard, click Next. The License Key page appears. NOTE: License Keys are distributed from the same McAfee website from which the ePolicy Orchestrator software is downloaded. Select whether you are installing based on a license key or installing an evaluation version.
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Page 15: Installing An Agent Handler
Rogue System Detection server using SSL. Security Threats communication port Port 8801. Nonconfigurable port used by McAfee Avert to provide information on security threats and the required DAT and engine versions to protect against them. - Page 16 Type the machine name of the ePO Server with which the Agent Handler is to communicate. Type the port to be used for server-handler communication. Port 8433 is the default. McAfee recommends that you change the port designation. See the discussion of Ports in the Server and Agent Handler requirements section.
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Page 17: Upgrading To Epolicy Orchestrator 4.5
If remote consoles are present, use Windows Add/Remove programs feature to remove them. Unsupported products The following products are no longer supported in version 4.5 and are not migrated. • McAfee ePolicy Orchestrator Agent for Macintosh OS X • McAfee ePolicy Orchestrator Agent for Linux • McAfee ePolicy Orchestrator Agent for Netware •... -
Page 18: Performing Backups Before Upgrading
Upgrading the ePO server from version 3.6.1 This task upgrades the ePO server from ePolicy Orchestrator version 3.6.1 Patch 4 or later to version 4.5. McAfee recommends that you monitor the upgrade process. It might require you to restart the system. - Page 19 Indicate whether ePolicy Orchestrator will use a Windows NT user account or a SQL Server user account. McAfee recommends using Windows NT authentication. NOTE: The name of the database server that was set during the original installation cannot be changed here.
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Page 20: Upgrading The Epo Server From Version 4.0
Upgrading the ePO server from version 4.0 This task upgrades the ePO server from ePolicy Orchestrator version 4.0 Patch 3 or later to version 4.5. McAfee recommends that you monitor the upgrade process. It might require you to restart the system. - Page 21 Orchestrator does not allow accounts with blank passwords. In the Start Copying Files dialog box, click Next to begin the installation. In the Installation Complete dialog box, click Finish to complete the installation. McAfee ePolicy Orchestrator 4.5 Installation Guide...
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Page 22: Post-Installation Tasks
Plan your ePolicy Orchestrator System Tree and updating scheme. Create the ePolicy Orchestrator System Tree. Distribute the McAfee Agent to the systems you want to manage with ePolicy Orchestrator. Create the updating repositories. Check in to the repositories the products ePolicy Orchestrator is to manage. Then configure their policy settings. -
Page 23: Migrating Events From Version 3.6.1
These are the files that you must check in to the master repository after you install or upgrade the software. For more information, see the ePolicy Orchestrator 4.5 Product Guide . • Custom packages — Only managed product packages that were created with McAfee Installation Designer 8.0 or later can be checked in to the master repository. -
Page 24: Configuring The Software For A Server With Multiple Nics
Task Close all database management software. Open the Control Panel and select Add/Remove Programs. Select McAfee ePolicy Orchestrator, then click Remove. The Remove McAfee ePolicy Orchestrator dialog box appears. Select Also remove the ePolicy Orchestrator database. McAfee ePolicy Orchestrator 4.5 Installation Guide... - Page 25 Post-Installation Tasks Uninstalling the software Click Remove. McAfee ePolicy Orchestrator 4.5 Installation Guide...
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Page 26: Troubleshooting
The most common messages that appear during an installation and their solutions are listed here. If you are unable to resolve an issue using the information in this table, contact McAfee Technical Support after you have taken the steps described below: •... - Page 27 Then... the monitor resolution, see the Windows Help File (click Start, then select Help). McAfee recommends that you install the software on a The computer where you are attempting to install the computer with at least 1 GB of RAM.
- Page 28 Troubleshooting Common installation messages and their solutions If this message appears... Then... Verify that the account you used to log on to this computer has access to this domain. McAfee ePolicy Orchestrator 4.5 Installation Guide...
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Page 29: Default Locations Of Troubleshooting Log Files
[InstallDir]\Server\logs Tomcat log file for the Tomcat service. Present only after initial service startup. orion.log Primary [InstallDir]\Server\logs Log file used by the McAfee Foundation Services platform and, by default, all loaded extensions. Present only after initial service startup. stderr.log Tomcat... - Page 30 Default locations of troubleshooting log files Log File Name Log Type File Location Description Tomcat service. Present only after initial service startup The file contains any Standard Error output captured by the Tomcat service. McAfee ePolicy Orchestrator 4.5 Installation Guide...