Using The Client Software; How To Access The Client Software - McAfee TSA00M005PAA - Total Protection Service Product Manual

Using the Client Software

Total Protection Service client software is installed on each computer you want to protect.
When installation is complete, the computer is added to your Total Protection Service
account automatically. The software then runs in the background to download updates to the
computer, protect the computer from threats, and send detection data to the SecurityCenter
for use in administrative reports.
Typically, users have little interaction with the client software unless they want to manually
scan for threats. User tasks are documented in the online user help on client computers.
As an administrator, you can use the SecurityCenter website to configure settings and monitor
detections for the client computers on your account. Occasionally, you might work directly on
a client computer by using the tasks described in this section.
Contents

How to access the client software

Types of client software updates
Performing setup and maintenance tasks
Frequently asked questions
Error messages
How to access the client software
Total Protection Service has two visual components through which users interact with the
client software:
An icon that appears in the Windows system tray.
• A console that displays the current protection status and provides access to features.
You, the administrator, determine which components appear by configuring policy options on
the SecurityCenter website and assigning them to client computers. The options are:
• Icon only, which enables users to access only a limited set of features. They can view the
status of the software (for example, when downloads are occurring) and perform manual
updates.
• Icon and protection status summary, which allows access to a limited set of features.
• Icon and full console, which allows access to all features. This is the default setting.
20 McAfee Total Protection Service Product Guide