Noncritical Condition-Backplane Wwn Is Blank; I/O Module Conditions; En.01 Critical Condition-I/O Module Unsupported; En.02 Critical Condition-I/O Module Communication - HP StorageWorks 6100 - Enterprise Virtual Array User Manual

To correct this problem, record all six characters of the condition report, then contact your HP-authorized
service representative.
8.2.01.13 NONCRITICAL condition—Backplane WWN is blank
The system is unable to read valid data from the NVRAM. This report is active until corrected. This
condition can result in incorrect device location data being displayed.
To correct this problem, record all six characters of the condition report, then contact your HP-authorized
service representative.

I/O Module conditions

The format of an I/O module condition report is 8.7.en.ec, where:
• 8.7. is the I/O module element type number
• en. is the two-character I/O module element number (see
• ec is the error code
2
Figure 69 I/O module element numbering
1. I/O Module A (01)
Correction of an I/O module problem normally requires replacing the module. The following sections
define the I/O module problem by I/O module location.
8.7.en.01 CRITICAL condition—I/O module unsupported
The I/O module Fibre Channel link speed is not supported by the backplane. This error prevents the
controller from establishing a link with enclosure drives and eliminates the enclosure dual-loop
capability. This condition report remains active until the problem is corrected.
To correct this problem, record all six characters of the condition report, then contact your HP-authorized
service representative.
8.7.en.02 CRITICAL condition—I/O module communication
The I/O module is unable to communicate with the EMU.
Complete the following procedure to correct this problem:
1. Record all six characters of the condition report.
HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array user guide
Figure 69)
1
CXO7951A
2. I/O Module B (02)
165