Solving Drive Key Problems - HP Dx5150 - Compaq Business Desktop Troubleshooting Manual

Troubleshooting Without Diagnostics
Solving CD-ROM and DVD Problems (Continued)
Problem
Recording audio CDs is
difficult or impossible.

Solving Drive Key Problems

Solving Drive Key Problems
Problem
Drive Key is not seen as a
drive letter in Windows XP.
The computer boots to
DOS after making a
bootable Drive Key.
2–42
Cause
Wrong or poor quality
media type.
If you encounter Drive Key problems, common causes and solutions
are listed in the following table.
Cause
The drive letter after the
last physical drive is not
available.
Drive Key is bootable.
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Solution
1. Try using a slower speed when
recording.
2. Verify that you are using the
correct media for the drive.
3. Try a different brand of media.
Quality varies widely between
manufacturers.
Solution
Change the default drive letter for
the Drive Key in Windows XP.
Install the Drive Key only after the
operating system boots.
Troubleshooting Guide