HP Dx5150 - Compaq Business Desktop Troubleshooting Manual page 51

Solving Network Problems (Continued)
Problem
Diagnostics reports a
failure.
(continued)
Diagnostics passes, but
the computer does not
communicate with the
network.
Network controller
stopped working when
an expansion board was
added to the computer.
Troubleshooting Guide
Cause
Network controller
interrupt is shared with
an expansion board.
The network controller
is defective.
Network drivers are
not loaded, or driver
parameters do not match
current configuration.
The network controller
is not configured for this
computer.
Network controller
interrupt is shared with an
expansion board.
The network controller
requires drivers.
The expansion board
installed is a network card
(NIC) and conflicts with
the embedded NIC.
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Troubleshooting Without Diagnostics
Solution
Enter Computer Setup and change
the resource settings for the board
in PnP/PCI Configurations >
IRQ Resources.
Contact an authorized service
provider.
Make sure the network drivers
are loaded and that the driver
parameters match the configuration
of the network controller.
Make sure the correct network
client and protocol is installed.
Select the Network icon in the
Control Panel and configure the
network controller.
Enter Computer Setup and change
the resource settings for the board
in PnP/PCI Configurations >
IRQ Resources.
Verify that the drivers were not
accidentally deleted when the
drivers for a new expansion board
were installed.
Enter Computer Setup and change
the resource settings for the board
in PnP/PCI Configurations >
IRQ Resources.
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