HP Dx5150 - Compaq Business Desktop Troubleshooting Manual page 30

Troubleshooting Without Diagnostics
Solving Diskette Problems (Continued)
Problem
Diskette drive cannot write
to a diskette.
(continued)
Cannot format diskette.
A problem has occurred
with a disk transaction.
Diskette drive cannot read
a diskette.
"Invalid system disk"
message is displayed.
2–14
Cause
Writing to the wrong
drive.
Not enough space is
left on the diskette.
Diskette is damaged.
Invalid media reported.
Disk may be
write-protected.
The directory structure
is bad, or there is a
problem with a file.
You are using the
wrong diskette type for
the drive type.
You are reading the
wrong drive.
Diskette is damaged.
A diskette that does not
contain the system files
needed to start the
computer has been
inserted in the drive.
Diskette error has
occurred.
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Solution
Check the drive letter in the path
statement.
1. Use another diskette.
2. Delete unneeded files from
diskette.
Replace the damaged disk.
When formatting a disk in MS-DOS,
you may need to specify diskette
capacity. For example, to format a
1.44-MB diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440
Open the locking device on the
diskette.
In Windows XP, right-click Start,
click Explore, and select a drive.
Select File > Properties >
Tools. Under Error-checking,
click Check Now.
Check the type of drive that you
are using and use the correct
diskette type.
Check the drive letter in the path
statement.
Replace the diskette with a
new one.
When drive activity stops, remove
the diskette and press the
Spacebar. The computer should
start up.
Restart the computer by pressing the
power button.
Troubleshooting Guide