Lenovo ThinkCentre A51 Quick Reference Manual page 60

writing), accident, modification, unsuitable physical or operating
environment, or improper maintenance by you;
v
failure caused by a product for which IBM is not responsible; and
v
any non-IBM products, including those that IBM may procure and provide
with or integrate into an IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such
as assistance with "how-to" questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period,
contact IBM or your reseller to obtain warranty service. If you do not register
the Machine with IBM, you may be required to present proof of purchase as
evidence of your entitlement to warranty service.
What IBM Will Do to Correct Problems
When you contact IBM for service, you must follow the problem determination
and resolution procedures that IBM specifies. An initial diagnosis of your
problem can be made either by a technician over the telephone or electronically
by access to an IBM website. The type of warranty service applicable to your
Machine is specified in Part 3 - Warranty Information. You are responsible for
downloading and installing designated Machine Code (microcode, basic
input/output system code (called "BIOS"), utility programs, device drivers, and
diagnostics delivered with an IBM Machine ) and other software updates from
an IBM Internet Web site or from other electronic media, and following the
instructions that IBM provides. If your problem can be resolved with a
Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory,
hard disk drive), IBM will ship the CRU to you for you to install. If the
Machine does not function as warranted during the warranty period and your
problem cannot be resolved over the telephone or electronically, through your
application of Machine Code or software updates, or with a CRU, IBM or your
reseller, if approved by IBM to provide warranty service, will either, at its
discretion, 1) repair it to make it function as warranted, or 2) replace it with
one that is at least functionally equivalent. If IBM is unable to do either, you
may return the Machine to your place of purchase and your money will be
refunded. IBM or your reseller will also manage and install selected
engineering changes that apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the
item IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
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