Service Information Messages (Sims); Pinned Track Recovery - HP StorageWorks P9000 User Manual

Table 28 RAID Manager error codes for Continuous Access Synchronous (SSB1 is B901 or B90A)
Error code
(SSB1)
B901
B90A

Service Information Messages (SIMs)

The P9500 generates a service information message (SIM) to notify users of a possible service
requirement for the storage system. SIMs can be generated by the system's channel and storage
path microprocessors or the service processor (SVP). The SVP reports all SIMs related to Continuous
Access Synchronous operations.
SIMs are classified according to the following severities: service, moderate, serious, or acute.
All SIMs are recorded on the P9500 SVP and displayed in the Remote Web Console Status window.
During Continuous Access Synchronous operations, the primary and secondary systems generate
a service SIM when P-VOL or S-VOL pair status changes for any reason, including normal status
transitions (for example, COPY to PAIR).
SIMs generated by the primary system include the P-VOL device ID (byte 13).
SIMs generated by the secondary system include the S-VOL device ID (byte 13).
If SNMP is installed and operational for the P9500, each SIM results in an SNMP trap being sent
to the appropriate host(s). For further information on SNMP operations, see the HP StorageWorks
P9000 Remote Web Console User Guide, or contact your HP account team.
For further information on the SIMs, see the HP StorageWorks P9000 Remote Web Console User
Guide, or call the HP Technical Support for assistance.

Pinned track recovery

To recover a pinned track
The following procedure ensures the pair's full data integrity while recovering the pinned track.
1. Connect to the primary system of the pair containing a volume with the pinned track and select
the CU where the P-VOL is located.
2. Release the pair that contains the volume with the pinned track.
3. Perform your usual procedure for recovering data from a pinned track. See the pinned track
recovery procedures for your OS, or contact your HP representative for assistance in recovering
the pinned track.
4. Re-create the pair. Make sure to use the Entire Volume initial copy option.
80 Troubleshooting
Error code Description
(SSB2)
B992 Pair cannot be created because DKC type dose not support Continuous Access
Asynchronous.
B992 Consistency group information cannot be retrieved because Continuous Access
Synchronous or Continuous Access Journal is not installed.