Software Problems - Oki OKIPAGE24DX User Manual

Software Problems

Most printer features are controlled by your software
application. For more information, see your software
documentation or contact your software vendor.
Here are solutions to common problems related to software:
Blank pages appear between printed pages
Reason: Number of lines per page in software is not equal to
number of lines per page of printer.
Solution: Many software packages assume 66 lines per page;
your printer default is 60. Adjust software accordingly or
set LINES/Pg in Menu 1 to equal lines per page in
software.
Cannot get justified right margin with a
proportionally spaced font
Reason: Right justification with proportional fonts is a
software feature.
Solution: Check your software manual to see if this feature is
supported.
Control codes not operating correctly
Reason: Incorrectly entered control codes.
Solution: Check for confusion of the lower case letter l with
the number 1, the upper case letter O with the number 0;
make sure you are using upper/lower case correctly; make
sure font is specified correctly and is available.
Data sent to printer does not print but DATA message
appears
Reason: A form feed has not been sent.
Solution: Press the ON LINE button to take the printer off-
line, then press FORM FEED to eject the final page, or
send a FF command (decimal character 12). If desired, set
AUTO EJECT in MENU 2.
Last page of document is not printed
Reason: No form feed provided at end of document.
Solution: Press ON LINE to take the printer off-line, then
press FORM FEED to eject the final page or send the form
feed code (decimal character 12). If desired set AUTO
EJECT in MENU 2.
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User's Guide E-55