Problem Solving
Overview
Most of the printing difficulties you might encounter have a
simple solution. This chapter can help you troubleshoot
problems concerning:
Paper jams
Printer messages
Print quality
Software
Hardware
If you are unable to solve your printer problem, see Appendix
A for Service and Support information.
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E-38
OKIPAGE 18/24DX
Paper Jams
If a paper jam occurs, a message displays that indicates the
location of the jam. Once the jam is cleared, the top cover is
closed and warming up is complete, the printer reprints the
page affected by the jam, then continues to print the
remaining pages.