Printer Cannot Connect To The Internet - Lexmark Platinum Pro900 User Manual

•
Make sure the wireless access point is powered on.
•
Make sure the wireless network has connectivity and is working properly.
•
Make sure the IP address, gateway, and network mask are correct for your network.
•
The Wi-Fi indicator light is lit and is solid green if wireless network connection is established. If the Wi-Fi indicator
light is not lit or is orange, try reconnecting to a wireless network.
For more information, see the Network Getting Started Guide for instructions in setting up a wireless connection
for the printer.

Printer cannot connect to the Internet

C E
HECK THE THERNET CONNECTION
•
Make sure that one end of the Ethernet cable is securely connected to the printer Ethernet port, and the other
end to a network hub or wall connection.
•
Check the connectors on each end of the Ethernet cable for any obvious damage. If the cable is damaged, then
use a new one.
•
Make sure your local network has connectivity and is working properly.
•
Make sure the IP address, gateway, and network mask are correct for your network.
C
HECK THE WIRELESS CONNECTION
•
Make sure the printer and the computer are within the range of the wireless network.
For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access
point (wireless router).
•
Make sure the printer is located away from obstacles or electronic devices that could interfere with the wireless
signal.
•
Make sure the wireless access point is powered on.
•
Make sure the wireless network has connectivity and is working properly.
•
Make sure the IP address, gateway, and network mask are correct for your network.
•
The Wi-Fi indicator light is lit and is solid green if wireless network connection is established. If the Wi-Fi indicator
light is not lit or is orange, try reconnecting to a wireless network.
For more information, see the Network Getting Started Guide for instructions in setting up a wireless connection
for the printer.
C I
HECK THE NTERNET CONNECTION ON YOUR PRINTER
Navigate to Internet Connection Test:
SmartSolutions > More Options > Internet Connection Test
M
AKE SURE THE PRINTER IS ASSIGNED AN
Your printer needs an IP address to connect to the Internet. By default, DHCP (Dynamic Host Configuration Protocol)
is enabled on your printer allowing an IP address to be automatically assigned.
IP
ADDRESS
Tips and troubleshooting
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